ADMINISTRATION COMMITTEE:

City Council at its meeting held on September 28 and 29, 1999, had before it Clause No. 21 of Report No. 5 of The Administration Committee, headed "Other Items Considered by the Committee".

Council directed that the aforementioned Clause be received as information, subject to striking out and referring Item (e), entitled "Relocation of Lottery Licensing Staff (Scarborough) to York Civic Centre", embodied therein, back to the Administration Committee for further consideration.

(e) Relocation of Lottery Licensing Staff

(Scarborough) to York Civic Centre.

The Administration Committee reports having referred the following report (July 7, 1999) from the City Clerk, to the Scarborough Community Council for consideration and report thereon to Council for its meeting scheduled to be held on September 28, 1999:

(i) (June 29, 1999) from the City Clerk, advising that the Scarborough Community Council on June 22, 1999, approved, a request by Councillor Bas Balkissoon that the City Clerk report to the Administration Committee, as soon as possible, respecting the reorganization of the Clerk's Department, specifically the intention to relocate the Scarborough Lottery Licensing function and staff to the York Civic Centre; and that, in the interim, no action be taken on this relocation until this report is provided; and

(ii) (July 7, 1999) from the City Clerk, responding to the request of the Scarborough Community Council on proposed changes to the organizational structure of the Legislative Services Unit; advising that centralization of the lottery licensing and birth registration processes will not only eliminate current workload demands on the customer service staff, but would ensure consistency and standardization of service delivery across the City, and better utilize human resources; that centralizing the gaming function at the York Civic Centre and birth registration at the East York Civic Centre will alleviate the issue of providing full Legislative Services' functions with only two staff; that in order to provide efficient and effective customer services at Toronto City Hall and the five Civic Centres it is necessary to reallocate staff and functions, specifically the centralization of lottery licence processing in York and the processing of birth registrations in East York; that the reorganization will improve the current level of service and maximize the use of available resources; and recommending that this report be received for information.

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Councillor Frances Nunziata, York Humber, appeared before the Administration Committee in connection with the foregoing matter.

for City Clerk

J. A. Abrams/csb

c.: City Clerk