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March 9, 1999

To:Toronto Community Council

From:Angelos Bacopoulos

General Manager - Solid Waste Management Services

Subject:Once Per Week Daytime Curbside Garbage and Recycling Collection Rescheduling

in the Toronto Community Council Area

Purpose:

The purpose of this report is to obtain Council authority to reschedule the garbage and recycling collection days in the Toronto Community Council Area (Toronto CCA) effective June 21, 1999 as described in the body of this report.

Funding Sources, Financial Implications and Impact Statement:

The proposal described in this report will improve recycling collection service to the public by eliminating the 11 recycling collection cancellations that currently are scheduled as a result of statutory holidays in the Toronto CCA. When implemented, approximately 10 fewer collection vehicles will be required resulting in savings of approximately $150,000 which are included in the Divisions' 1999 Operating Budget, and annualized savings in equipment rentals in subsequent years of approximately $300,000. A revised collection calendar will be produced and delivered to all affected households in the Toronto Community Council Area by mid June 1999 at a cost of approximately $62,000 which is also included in the 1999 Operating Budget.

Recommendations:

It is recommended that authority be granted to implement the proposed collection schedule described in this report effective June 21, 1999 and that staff produce and distribute a revised collection calendar to all affected households by mid June 1999.

Council Reference/Background/History:

The existing daytime garbage and recycling collection services schedule to residential households in the Toronto Community Council Area has been in place since the Spring of 1993 and provides once per week garbage collection with recycling collection service on separate days. Generally, recycling and yard waste collections are provided on Mondays and Tuesdays and garbage collections are provided on Wednesdays, Thursdays and Fridays. Recycling collection alternates between grey box paper fibre one week and blue box containers the following week. All recycling and yard waste collections are canceled during weeks that include a statutory holiday.

Comments and/or Discussion and/or Justification:

The existing system results in cancellation of recycling and organic yard waste collection services to approximately one half of the Toronto CCA households on weeks that include statutory holidays and the rescheduling of recycling collection to the other half of the households on the following week. The increased quantity of material set out on the next scheduled recycling collection day following a cancellation requires that staff work overtime and/or to work a 3:00 p.m. to 11:00 p.m. shift to collect the additional recycling materials. Residents affected by cancellations/rescheduling must store grey or blue box materials for one additional week following a statutory holiday cancellation. Some residents do not observe the calendar instructions and set out recycling materials on the wrong day following recycling cancellations/rescheduling which creates litter conditions and unsightly streets.

Under the proposed schedule, generally both garbage and one recyclable material will be collected the same day on Mondays, Tuesdays, Thursdays and Fridays. Blue box and grey box recyclable material will continue to be collected on an alternating weekly basis. Yard waste for the entire Toronto CCA will be collected on Wednesdays.

Under the proposed schedule, 10 fewer collection vehicles will be required in the Toronto CCA. This will result in an equipment rental savings of approximately $150,000 in 1999, as well as a revenue of approximately $100,000 from the sale of surplus collection vehicles.

There will be some reduction in the total distance traveled to collect wastes under the proposed system, as approximately ten fewer trucks will be required for the occasions on which it was necessary to collect blue and grey box materials following statutory holidays. The reduced travel distance will result in reduced impacts associated with the travel of collection vehicles, including CO2 and NOX emissions.

A revised collection schedule calendar will be required to inform residents of their new collection schedule at a cost of approximately $62,000.

A comparison of the existing and proposed systems is outlined below for the major components of the solid waste collection system in the Toronto CCA based on the 1998 calendar.

Recycling

A total of 18 recycling collections are affected under the existing collection system; 11 recycling collections were canceled and seven recycling collections were rescheduled. In the proposed system, no recycling collection cancellations will occur and seven recycling collections will be rescheduled to the Wednesday on weeks that include a statutory holiday. Residents whose normal recycling collection day falls on a statutory holiday are much more likely to consult their calendars for set-out instructions, resulting in reduced incidences of incorrectly set out materials and improved customer service and satisfaction.

Garbage

Under the existing collection system, the six garbage collection dates that required rescheduling due to statutory holidays affect 33% of the households in the Toronto CCA on each occasion. The rescheduled dates are moved ahead to reduce the number of days between collections which has caused many residents to miss the collections, and having to store their garbage for an additional week until the next regularly scheduled collection day. Under the proposed system, the 11 garbage collection dates that require rescheduling due to statutory holidays, affect approximately 25% of the Toronto CCA households on each occasion and will generally be rescheduled to the Wednesday following the statutory holiday. This will eliminate the missed garbage collections referred to above and will also remind the residents who have garbage collection services scheduled on statutory holidays to consult their collection calendar for set-out instructions resulting in reduced incidences of incorrectly set out materials and improved customer service and satisfaction.

Organic Yard Waste

In the proposed system, there are six yard waste cancellations; there are also six cancellations in the existing system. Storing yard waste materials for one additional week will not affect most residents, as well, three of the six yard waste cancellations occur in the summer months when there is reduced generation or this type of material.

Conclusions:

Under the proposed system, there will be no blue or grey box recycling cancellations, compared with 11 cancellations in the existing system. Under the proposed system, rescheduled garbage collections will affect a smaller proportion of Toronto CCA households and it will be easier for Toronto CCA residents to understand than the rescheduling under the existing system. Under the proposed system, residents will be less likely to set materials out on the wrong day and/or miss a collection day which will improve customer service and satisfaction. The proposed system will also reduce equipment rental costs by approximately $150,000 in 1999 and by approximately $300,000 in subsequent years. There is also a one time revenue of approximately $100,000 from the sale of approximately 10 surplus collection vehicles.

To implement the new collection system on June 21, 1999, Council approval is required by April 16,1999 to provide sufficient time for calendar production and delivery.

Contact Name and Telephone Number:

Steve Whitter

Director - Solid Waste Collections, Districts 1 and 2

Solid Waste Management Services

Phone: (416) 392-1950

Fax: (416) 392-0396

Angelos Bacopoulos

General Manager

Solid Waste Management Services

SEW/em

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