FIRE AND AMBULANCE SERVICES - KPMG FIRE STATION
LOCATION AND FIRE/AMBULANCE FACILITIES STUDY
Commissioner of Works and Emergency Services,
Fire Chief and General Manager, Ambulance - Main Report
(September 28, 1999)
Purpose:
This report provides City Council with a response from the staff of Toronto Fire Services (TFS) and Toronto Ambulance
Services (TAS) regarding the recommendations contained in the KPMG Fire and Ambulance Services Station Location
and Facilities Study. This is the main report from staff. There are also three supplemental reports of the same date
addressing specific issues.
Funding Sources, Financial Implications and Impact Statement:
This report recommends:
(a)the construction of six new fire stations over the next six years - four of which will be constructed to accommodate
co-sharing with ambulance,
(b)the construction of two new fire stations to replace four existing stations - one of which will be constructed to
accommodate co-sharing with ambulance,
(c)the demolition and re-building of two existing fire stations, and
(d)the repair of numerous fire stations.
The estimated construction costs are noted in chart form on Attachment "A". The estimated fire station repair costs are
itemized in Attachment "D1", and calendarized in Attachment "D2".
Recommendations:
It is recommended that Council adopt the recommendations of the KPMG Study as amended by this report, and that the
appropriate City officials be authorized and directed to implement those recommendations in accordance with the
implementation schedule included as Attachment "B".
Council Reference/Background/History:
The management consulting firm of KPMG was retained by Council last summer to undertake, amongst other activities, an
analysis of the recommended locations for fire stations, apparatus and facilities in the new City of Toronto. The General
Manager of Ambulance Services requested that Toronto Ambulance be included in the facilities portion of the study in
order to identify potential cost savings through the co-location of existing and future ambulance stations with fire stations.
KPMG's report, presented to the Emergency and Protective Services Committee at its meeting on April 20, 1999, and
subsequently to Council made 26 recommendations in respect of Fire and Ambulance Services. This is a joint report from
Fire and Ambulance Services in response to those recommendations.
The following coding conventions were used to identify fire and ambulance stations: e.g. "T26" - where "T" represents the
former municipality of Toronto, and "26" represents fire station 26 in that former municipality; and "A14" where "A"
represents an ambulance station and "14" is the ambulance station number.
Discussion:
1.Four-minute first response road time recommended.AGREED
KPMG has recommended that Fire Services adopt the principle of a four-minute road-travel response time. TFS have
examined this recommendation and agree that this is a positive and - for the most part - an achievable goal. It should be
noted that some areas of the city, e.g. the downtown core, will continue to receive a road response of less than four minutes
due to the large concentration of hospitals and other special buildings located there. However, some areas of the city
presently receive a response level that exceeds this four-minute response target. As indicated in the study, Canadian
municipal fire departments consider four minute road-travel response time to emergencies as an acceptable target.
2.No Fire Station Re-locations are Recommended.AGREED WITH 2 EXCEPTIONS
While KPMG recommends no fire station relocations, TFS is recommending two exceptions.
Firstly, we recommend that station relocation be reviewed with respect to both Stations T16 and T31. Station T16 is
located on DeForest Road in Swansea, while Station T31 is located at 462 Runnymede Road - and recommended by
KPMG for closure. TFS recommends the closure of both of these stations and the construction of a new fire station at a
suitable location in the same general area - one that can provide the same high degree of service delivery currently in place.
The proposed site would be somewhere in the Bloor West Village area. This recommendation is made in order that two
aging buildings may be replaced with one new facility. The capital costs of construction for the new station will be reduced
by the sale of both of the former stations.
The building of a new station in Bloor West Village to replace T16 and T31 will fill a need identified in the Fire Plans
published in 1987 and 1994. The lack of aerial coverage in the southern portion of T16's running area was identified as a
serious concern. Aerial T31 could be relocated to E1, and would provide aerial response to the south Swansea area, as well
as to south Etobicoke. In addition, TFS is considering re-locating aerial T20 to the new T16 station.
Secondly, TFS also examined Stations T26 and T12. Station T26 is located on Chatham Avenue, near Greenwood and
Danforth Avenues - and is recommended by KPMG for closure. Station T12 is located at Gerrard Street East and Pape
Avenue. Station 26 responded to 1,986 calls last year which is a significant number of future calls to be picked up by the
surrounding stations if Station T26 was allowed to close. Both stations currently house an aerial and a pumper. We have
examined a number of options with respect to these two stations. Our preferred and long-term recommendation is to build a
new station at a suitable location strategically located between T26 and T12 with the pumper and aerial from station T12
relocated to the new station.
If a suitable property can be located between T12 and T26, it is recommended that TAS relocate A43 (Pape Avenue and
Queen Street) to the joint facility with TFS. A43 is a former police station and is currently a shared facility with South
Riverdale Health Centre. This site requires significant renovations and is approaching the end of its useful life.
While staff of the Facilities and Real Estate Division assists TFS in the search for a suitable site, our interim
recommendation is for station T26 to continue to operate with the existing pumper 26 assigned to the station. Aerial 26
would be decommissioned as recommended by KPMG. T12 is an aging station and requires significant repairs with an
estimated cost of $300,000. We recommend that station T12 continue to operate with a pumper and aerial until a site for
the new station is determined, and a new station is constructed.
Anticipated growth along the lakeshore, further urban development, and changing demographics may point to increased
demand for emergency services response. The KPMG report identified E1 as an older building which would require
replacement in the future, and that the bays and crew's quarters were not appropriate for a joint Fire/Ambulance facility.
After considering a number of factors related to this site, TFS recommends that a new Station E1 be constructed on the
present site. This station will be constructed to accommodate both a pumper and an aerial. In addition, potential exists for
co-location with ambulance for an area that had been identified in the study as being under-serviced.
We note that KPMG also recommends the acquisition of two marina boats. One of these boats would serve the western
shoreline of the City of Toronto, with the other boat serving the eastern shoreline. Rebuilding Station E1 and assigning an
aerial as well as a pumper could provide the staffing support that a marina boat requires. There are a number of locations
where this vessel could be moored along the lakeshore. If the boat is manned by staff from the nearest fire station,
rebuilding E1 on the current site and assigning a pumper and aerial will enable this. While TFS endorses in general the
concept of acquiring and operating two additional marine boats, we believe additional study is necessary before we make
this recommendation to council. Please also see item #7 (Marine boat acquisition).
3.Close Fire Stations T26 and T31. AGREED - with modifications
We have reviewed the1994 City of Toronto Master Fire Plan and agree that an appropriate solution (also see item #2
above) for the fire protection needs of this area is to close both stations T16 and T31 and build a new fire station in the
Bloor West Village area of Bloor Street West.
We also concur with the recommendation to close Station T26 contingent upon also closing Station T12 and constructing a
new fire station at a suitable location strategically situated in the same general area. In the interim, we recommend that
Station T26 continue to operate with one pumper until such time that a new station can be constructed (see also item #2
above). This recommendation also enables TAS to review the potential for the assignment of an ambulance at T26. TFS
has examined this station, and believe that the retrofit required to enable the assignment of an Ambulance crew would be
neither difficult nor costly.
TAS will stay at A43 (Pape Avenue and Queen Street) while T26 continues to operate as a fire station. When T26 closes,
TAS would again review the potential of this site for a service District Office, and/or a replacement for A43.
4.Six Additional Fire Stations Recommended.AGREED - with 2 exceptions
TFS concurs with the KPMG recommendations, with some minor changes. TAS has reviewed the opportunity to co-locate
at three of these facilities and are in concurrence with the following. TFS examined the six locations recommended for new
fire stations as noted below.
Station No.Location Recommended by KPMG
Station "A"to be located in the former Etobicoke, west of Highway #27, south of Rexdale Blvd.
Station "B"in Downsview, on Keele Street, between Wilson and Sheppard Avenues.
Station "C"in North York, on Sheppard Avenue, between Leslie and Bayview Avenues.
Station "D" in Scarborough, at or near the Eglinton Avenue/Midland Avenue intersection.
Station "E" in Scarborough, at or near the Ellesmere Road/Morningside Avenue intersection.
Station "F"in Northeast Scarborough, at or near the Finch Avenue East/Meadowvale Road intersection.
TFS comments regarding the six new stations recommended by KPMG follows:
Station "A":AGREED
TFS supports the recommendation to build a new station in the area described as station "A" location in Etobicoke. This
location is supported by the steady growth and development that continues to take place in this north-west area of the city.
Station "A" is intended to serve the Rexdale Blvd. & Highway #27 area and is also required to address the changing uses of
the present race-track grounds. The risk factors have increased in the race track with the advent of year-round use. The
grandstand has undergone extensive renovations to provide a wider range of entertainment, and accordingly larger crowds
are present, sometimes 24 hours/day. The potential for future expansion of the business enterprises in this area is
significant.
Station "A" will improve service to the Woodbine Shopping Centre on the north side of Rexdale Blvd. The emergency
response to this Shopping Centre has been slowed by the increased traffic on Rexdale Blvd. The area west of the Shopping
Centre is being developed as a residential area and will increase the number of responses to this area. Station "A "will also
provide enhanced response to the area south of Rexdale Boulevard, and this could be an asset due to the proposed
relocation of Aerial 7 to E-5. The hotels located along Dixon Road are quite busy and often have a high level of occupancy.
The year of construction is projected to be 2002.
The construction of a new fire station in the north-west sector of the former City of Etobicoke would allow TAS to vacate a
facility that is currently being leased in an industrial mall. This facility has had ongoing health and safety concerns, and in
recent weeks has received smoke damage on two separate occasions as a result of a fire in the adjacent building. As a
result, A14 has been temporarily relocated to the TFS, Etobicoke Training facility.
Station "B":AGREED
Station "B" is recommended for Keele Street between Sheppard and Wilson Avenues. The development of the Downsview
lands will have a great impact on the community, and emergency services will experience increased demands for service as
this development takes place. While it is unclear to some degree as to what the ultimate decision will be with respect to the
development of the former Canadian Forces Base Downsview, it is clear that there is tremendous potential for growth.
From a long-term planning perspective, increased emergency call volume is anticipated. Due to this anticipated growth,
and also with regard to current service demands, TFS supports the station "B" recommendation. Construction will take
place as land in the area is developed probably in 2005.
Station "C":AGREED
Station "C" is proposed for Sheppard Avenue between Leslie Street and Bayview Avenue. This area continues to
experience growth. The advent of the Sheppard Subway line will see the opening of subway stations bringing along with it
increased development in the area. Station "C" will also serve the North York General Hospital, Bloorview Children's
Hospital and a senior's residence on Buchan Court. This station would also improve the response time to emergencies
occurring on Highway #401. Former North York Council approved the construction of a station in this area with a
proposed construction date of 1999-2000. We concur with the recommendation to build a station in this area of Toronto.
The construction is planned for 2002.
Station "D": AGREED
Station "D" is proposed for construction at or near the intersection of Eglinton and Midland Avenues. A station near
Midland and St. Clair Avenues (East) was proposed, in conjunction with other improvements, in a 1992 Scarborough
station location study. Responses to a significant number of streets in the area failed to consistently meet the preferred
four-minute response time target.
The findings of the 1992 study support the KPMG proposal, however, some other relocations and additions were included
in the 1992 recommendations. One of the considerations at that time, that supported the recommendation was to relocate
S1 to a site west of its location on Birchmount Road, north of Danforth Avenue. The suggested site was around the
intersection of Danforth and Warden Avenues. With that relocation complete (a relocated S1 was opened earlier this year),
service to the Kennedy Road/St. Clair/Midland Avenue areas has been impacted negatively.
Proposed station "D" will help offset S1 relocation and address the other response deficiencies identified in the area.
Further study should be undertaken to identify the most appropriate site. The projected year of construction is 2004.
The recommendation for a new fire station at Midland and Eglinton Avenues provides TAS with an opportunity to
co-locate at the new fire station to be constructed at this location. The existing TAS property is in a prime re-development
area and would provide the City with an opportunity for greater commercial use and revenue. TAS recommend that Station
"D" be built as a joint Fire/Ambulance facility.
Stations "E" and "F":NOT AGREED - build only one station instead
As noted earlier, station "E" was recommended for construction at or near the intersection of Ellesmere Road and
Morningside Avenue, while station "F" was recommended for construction at or near the intersection of Finch Avenue East
and Meadowvale Road.
Emergency call volume for the twelve-month period ending April 30 1999 in the proposed station 'E' primary response
area was predominantly to Scarborough Centenary Health Centre and Seven Oaks Retirement Home (both at Neilson and
Ellesmere Roads), and the high-rise apartment buildings addressed on Mornelle Ct. The stretch of Ellesmere Road. joining
these two main response areas falls along the primary boundary fringes of stations S7, S12, S2 and S9. Primary response
times appear to be marginally acceptable. Secondary, or multiple-vehicle response time criteria are more easily met
because of the close proximity of the four stations.
Proposed station 'F' was recommended as being urgent. The four-minute response time recommended in the KPMG Study
is rarely met in the area that would be served by the proposed station, and vehicle assist times run more than ten minutes.
The target area is rural - and for the most part - is without city water supply. The Toronto Zoo is located within what would
be the station's primary response area and the North entrance currently requires an additional 1.5 kilometer travel distance
beyond the main Zoo entrance located on Meadowvale Road.
Call volume for the proposed location would be minimal. For the twelve-month period ending April 30, 1999, primary
calls to the subject area totalled 60 with just eight of them requiring more than a single vehicle response. While a case can
be made for enhanced service to the remote north-east corner, based on the above factors, call volume and severity do not
support construction and staffing of a station at the proposed Meadowvale and Finch location.
TFS recommends the construction of one new fire station to serve both areas. A preferred location would be in the vicinity
of Morningside Avenue, and Sheppard Avenue East. While still projected to produce response times of more than four
minutes to the remote north-east corner of the City, this location would be more feasible than the Meadowvale/Finch
location and could easily augment deficiencies identified in the Ellesmere Road and Morningside Avenue area. The
projected year of construction is 2000.
TAS station 25 was located in a Works water tower up to August 1996 and was closed due to health and safety concerns at
that time. It had been slated for replacement in former capital budgets, but had been deferred pending the completion of the
then Ernst and Young report, and more recently, the KPMG study. The recommendation for a new fire station in the
north-east sector of the City provides an opportunity for TAS to co-locate a new station in this area. TAS supports the TFS
recommendation to combine the recommended stations "E" and "F" into one location in the Sheppard and Morningside
area and recommends that this be built as a joint Fire/Ambulance facility.
Station "G":New Station Proposed by TFS Staff
TFS has examined an area requiring enhanced fire protection not identified in the KPMG report and recommendations. The
area near Sunnybrook Hospital on Bayview Avenue is a prime location for a new fire/ambulance station. The hospital is
outside the four-minute road-travel response as identified in the KPMG report (please see Figure 11.17). The former North
York Fire Chief secured Council support to hold a parcel of land on the Sunnybrook site for a future fire station. Previous
plans were drafted to build a joint fire and ambulance station that would meet the fire protection needs of that community.
This property has been set aside adjacent to the hospital and would easily accommodate a new station. This station location
would enable TFS to meet the four-minute response target. The proposed year of construction is 2001.
Future Development Opportunities/Partnerships:
TFS recommends that staff research the concept and potential to include future fire stations in new development projects as
part of future construction. We intend to enter into dialogue with City planning staff and other officials as deemed
appropriate in order to pursue this concept.
Traffic Light Controls:
Enhanced response times may also be achieved through the use of traffic light controls in addition to station construction or
relocation. Although there are some limitations, intersection controls can provide a comprehensive and cost-effective
means of improving response times.
5.Re-allocate Apparatus and Firefighters:AGREED - with suggested amendments.
TFS generally agrees with the KPMG recommendations, with minor exceptions as noted below.
The proposed change, on an interim basis, to station T26 will reduce the staffing of the station by one vehicle. Station T26
will continue to operate, with one pumper assigned. The aerial from T26 will be decommissioned.
The aerial from T23 will also be removed from service and decommissioned.
The closing of stations T31 and T16, and the construction of the new station on Bloor Street West will result in no net
increase to the staffing requirement, as the new station will have one pumper and an aerial assigned.
E1 currently has one pumper assigned. The addition of an aerial to E1 will provide aerial service to south Etobicoke and to
Swansea. After one year, station responses will be reviewed to ensure that an acceptable level of service is maintained.
TFS examined the proposed relocation of a rescue vehicle from the South Command to the East Command, to be located in
East York. An alternative to this proposal would see Rescue #1 (currently assigned to T5) relocated to T11. This would
provide enhanced coverage to the Don Valley Parkway, as well as the Bloor/Danforth corridor. In addition to this, Station
T11 is situated close enough to the former borough of East York to enable a response of the Heavy Rescue to emergencies
in this area. TFS plans to leave Rescue #2 at T2 (Claremont Street).
The Pumper Tower (formerly called a Snozzle) from EY2 will be re-located to Toronto Island, at Station T33 to replace the
existing pumper. This specialized vehicle - combining both pumper and elevated-stream capability - will provide enhanced
service to the Island community.
Please see Attachment "C" for the Location List of various TFS apparatus.
6.Fire Station Improvements.AGREED - with minor changes
Required fire station improvements are contained in Attachment "D1" of this document. TFS Facilities staff have examined
the 19 stations that are identified in the KPMG report, and have provided alternative proposals where noted. We advise that
Station T16 will not require repairs if Council approves TFS's recommendation to close both T16 and T31 and build a new
station on Bloor Street. In addition, Station T12 will not require repairs if a site can be determined that will facilitate the
construction of a new station to replace both T26 and T12.
7.Marina Boat Acquisitions:AGREED
An analysis and review of the Waterfront Emergency Response Plan has been completed by our staff to assess the risks and
hazards associated with the shoreline of the City. The new City has a waterfront of approximately 52 kilometers - triple the
distance of the former City of Toronto. Emergency services are responsible for fire and rescue services from Etobicoke
Creek in the west to the Rouge River in the east. To provide a similar high level of service, TFS must adopt an integrated
waterfront emergency response system that addresses the issues of:
1.efficient and coordinated response across the coverage area;
2.response capability, even in the harshest weather;
3.compatibility with the existing response structure of the TFS; and
4.efficient operations.
In order to provide this level of service along the length and breadth of the Toronto waterfront, TFS concurs with the
recommendation for the acquisition of two marina boats. Discussions of a general nature are currently taking place between
TFS and the Canadian Coast Guard. However, TFS would prefer to conduct additional financial analysis and fact-finding
including the definition of roles and responsibilities before placing this recommendation before Council.
8.Emergency Response Street Access:AGREED
TFS agrees that City of Toronto Parking enforcement and traffic calming initiatives should be subject to review by TFS in
order to maintain adequate and timely access for emergency services vehicles. We anticipate initiating this dialogue with
the affected parties later this Fall.
9.Review of Tiered and First Response:AGREED
A Tiered-Response Committee has been established between Fire and Ambulance which has met several times to review
and report back on the present tiered-response system. The Fire Chief and the General Manager of Ambulance will review
the Committee's recommendations to ensure that they are effective and that emergency resources are used most efficiently.
A subsequent report will be forwarded to Council outlining the Committee's recommendations.
10.Joint Discussions with Union/Association:AGREED
The Fire Chief and the General Manager of Ambulance have discussed KPMG's, TFS's and TAS's recommendations with
representatives from the union and the TPFF Association representing staff in addition to providing their authorized
representatives with copies of the reports to council.
11.Ambulance Station Co-Locations:AGREED
KPMG has recommended the following sites for Ambulance and Fire Services to co-share station facilities:
ItemFireAmbulanceKPMG Recommendation Comments
No.StationStation
1T2643Move 2 ambulances to T26 NOT AGREED
2E9mobileNew Ambulance locationAGREED
3T2 & T2534Relocate 2 ambulancesNOT AGREED
4T5May not be requiredNOT AGREED
5Stn. "A"Co-share in new locationAGREED
6Stn. "D"47Co-share in new locationAGREED
7Stn. "E/F"25 or 26Co-share in new locationAGREED
8Stn. "G"Co-share in new locationNot in KPMG Report
The recommended co-location sites provide opportunities for Fire and Ambulance to share facilities and costs which are of
benefit to all stakeholders. The Fire Chief and the General Manager of Ambulance concur with the recommendations - with
some minor exceptions.
Item #1
Elsewhere in this report, TFS recommends the closing of both fire stations T12 and T26 and the construction of a new fire
station strategically located somewhere in between. In the interim though, TFS is recommending Station T26 remain open
and continue to operate with one pumper, with aerial A26 being de-commissioned as recommended by KPMG. While T26
operates under this configuration, TAS will continue to operate from A43 and review the potential to utilize the spare bay.
When T26 closes, TAS would again review the potential for this site as a non-emergency transfer facility or District Office.
Item #2
Fire station E9 will have two vacant bays available and can accommodate a new ambulance station.
Item #3
Fire station T2 is a large two-storey building with five bays. Station T25 is an old three-storey building similar to T23. TFS
has some reservations concerning using these two locations for ambulance co-location due to the high cost of the necessary
renovations. TFS and TAS have agreed that a suitable modification to this recommendation would be to relocate A34 from
674 Markham Street to T23 on Howland Avenue. The Markham Street property requires a great deal of refurbishing and
upgrading including the widening of garage doors to accommodate later-model ambulances. The Howland property is an
older three-storey building that presently has vacant space to accommodate ambulance bays and crew's quarter. This
opportunity would free up the Markham Street property and will provide more equalized emergency medical coverage in
the area.
Item #4
The KPMG report indicates that T5 (Front St. and Sherbourne St.) has three available bays. This could only occur after the
rescue vehicle and antique ladder vehicle are relocated. While the existing station is large, there is only one bay that is not
in use at this time. Conversion of the building for separated co-location would require major renovation to add a second set
of kitchen, washroom and office facilities for the ambulance crews and rearrangement of the space for fire crews. As there
are three vehicles in service at this station, the renovation may reduce the fire crew space below an acceptable level. The
renovation may be more practical after the rescue vehicle is relocated, however co-location at this site is not recommended
at this time.
Co-location at T14 however is a possibility as it is a large building. TFS will investigate the possible relocation of one of
its canteen vehicles as a prelude to re-locating an ambulance vehicle there and its crew on the second floor.
Items 5, 6 and 7
TFS and TAS agree that the co-location of ambulance and fire staff together in new stations "A", "D", and "E/F" are
recommendations that can be supported. The identification of new fire stations required for under-serviced areas has
provided the opportunity for TAS to assess its new station requirements and the potential sale and relocation of existing
properties and/or the elimination of rented and/or leased properties in those areas.
Item #8
The Fire Chief identified the need to construct a new fire station on or near the Sunnybrook Hospital property which also
provides TAS the opportunity to re-locate its ambulance station currently leased from Sunnybrook Women's College
Health Sciences Centre. The KPMG study identified a service gap in the Sunnybrook area and recommended a joint facility
within one kilometre of the hospital. The facility TAS leases from Sunnybrook has been operating as a non-emergency
transfer facility due to the station's poor access and egress to the road networks. Emergency ambulance response from this
area was discontinued and emergency coverage has been provided by mobile units from surrounding areas. TAS
recommends that Station "G" be built as a joint Fire/Ambulance facility.
12. Intensify Former Gas Station Sites.NOT AGREED
As identified by KPMG, TAS has four facilities which are former gas stations:
Station NumberMunicipal Address
A174135 Bathurst Street
A18643 Eglinton Avenue West
A192660 Eglinton Avenue West
A411300 Pape Avenue
TAS recommends the reconstruction of A17 on its existing site while A18 and A19 be considered for sale or
redevelopment provided other City-owned properties can be acquired within the same general vicinity. The WES Yards
Rationalization Study is currently addressing this issue.
There has been some interest expressed regarding the development potential for stations A18 and A19. Both properties are
on prime pieces of real estate. These properties could be sold or re-developed provided that suitable replacement properties
could be found for TAS in the vicinity.
KPMG suggests that station T29 should be rebuilt on the site of the ambulance station 18 at Eglinton Avenue and Chaplin
Crescent with the ambulance service taking over fire station T29. We are hesitant to endorse this recommendation as more
study must be undertaken with respect to the engineering concerns raised by this recommendation. A consultant's report is
required to determine the costs involved for the conversion. Ambulance station 18 is a former gas station site built in the
1930's. We consider there would be a considerable cost related to site preparation before the new fire station could be
build. Without an engineering report on the soil, it is difficult to estimate costs. However, such projects can cost upwards
of $1,000,000 just to clean the soil. In addition, a new two-bay fire station with co-location for ambulance would cost
about $2,500,000. We have not attempted to estimate a cost for renovation of T29 for ambulance service use.
The TFS and TAS recommendation is to sell both fire and ambulance sites, and build a joint facility in the Works area on
Chaplin Avenue which is within close proximity to the existing station.
13.Additional Long-Term Co-Location Recommended.AGREED
The KPMG report indicates that the area to the west of E1 and east of E12 is under-serviced by ambulance and requires
further coverage. Station E1 should be replaced to improve facilities for staff and reduce maintenance costs. The KPMG
response time maps indicate that the four-minute area for E1 overlaps with E6 to the north and runs out into the lake in the
south. The uncovered area between E1 and T16 is small and the response area of T16 will be reviewed, as it appears to be
smaller than most others in the city. The new station will be built with both ambulance and fire facilities, enabling the
assignment of a pumper and an aerial as well as an ambulance component.
14.Implement Fleet Maintenance Facility Configuration (4 sites).AGREED
Currently, TFS and TAS operate both emergency and non-emergency vehicles that are serviced in separate facilities.
Ambulance operates one garage facility to service both emergency and non-emergency vehicles. This garage facility is
located at 4330 Dufferin Street and operates 24 hours/day, 7 days/week.
While maintenance of emergency TAS vehicles is centralized in one location (Dufferin), maintenance of TFS vehicles
(both emergency and non-emergency) is conducted in six garage facilities - one facility in each of the six former
municipalities.
KPMG in their report recommend a four-site fleet maintenance facility configuration as including a central light vehicle
garage facility located at Emergency Services Headquarters, a central heavy vehicle garage located at the Toronto Hydro
Underwriters Road facility, and two heavy vehicle satellite garage facilities, one at East Mall, Etobicoke (Fire Station E12),
and another at Bathurst, North York (Fire Station N12).
TFS supports these recommendations in principle, however much dialogue is still necessary and indeed is still on-going in
order to implement the intent of these recommendations. Unfortunately, the Toronto Hydro Underwriters Road facility is
not available causing TFS to engage in a time-consuming search for an alternate facility.
15.Emergency Services Headquarters Alternatives AGREED
KPMG reviewed four alternatives for the space usage and future accommodation of the Emergency Services Headquarters
building on 4330 Dufferin Street. Each alternative was reviewed, analyzed, costed and discussed with the Steering
Committee before KPMG's final recommendations were made.
The recommended alternative (Alternative "A") accommodates the requirements for co-location of Fire and Ambulance
Services administration and communications and is the lowest cost option at $6.1 million. TFS and TAS recommend two
minor alterations to KPMG's recommendations. Instead of the TAS buses remaining at the Headquarters site, they will be
moved off-site to another appropriate location and the Materials Management facility will remain at Headquarters. A
second floor will be constructed over the former location of the Stores/Inventory section to accommodate additional staff
and resources in the Headquarters Building.
NOTE: Alternative "A" has already been agreed to, acted upon and funded through the1999 Capital budget process. The
Architect for the project, The Dubois Plumb Partnership, is the company that originally designed and constructed the
building for the then Department of Ambulance Services.
Also, the ground floor of the south building will be renovated to accommodate central support resources. The anticipated
completion date for all of the renovations is Spring 2001.
The Toronto Fire Academy on Eastern Avenue will be renovated to accommodate the Ambulance staff training program in
a newly constituted Emergency Services Training Academy.
16.Headquarters building to be renovated to expand maintenance AGREED
facilities for the Fire and Ambulance light fleet.
The decision by TAS to move several ambulance buses off-site affords TFS the opportunity to reduce our costs by
renovating the former Ambulance stores thus obviating the need for leasing space. To accommodate the amalgamation of
Fire Stores, a former Hydro building at 15 Rotherham Avenue is being made available to the City. This building will also
be used to store the Museum contents from the Training Academy, thus again eliminating the need to lease storage space.
The TFS light-vehicle fleet and the technical maintenance services will be temporarily located at 15 Rotherham Avenue.
This will be a transitional location prior to the possible relocation of Fire Heavy Mechanical and Technical Services to a
new site.
17.Ambulance Stores should be moved off-site. NOT AGREED
TFS and TAS do not agree with this recommendation. As noted earlier in section #15, it is recommended that the
ambulance buses be relocated off-site, and that the Materials Management facility remain at the Headquarters building.
18.Move Ambulance staff training to the Toronto Fire Academy.AGREED
TFS and TAS endorse the recommendation of an integrated Fire and Ambulance training academy. A project team
consisting of TFS and TAS is currently developing the plan for the new Emergency Services Training Academy.
19.The Communications Centre (Emergency Services Headquarters)AGREED
should be expanded to include both Fire and Ambulance.
TFS concurs with this recommendation, and has already initiated activities to merge its six emergency communications
centres into one centralized site at Headquarters to be in close proximity to Ambulance's communications centre. There are
significant cost-savings and operational efficiencies that will be derived from this recommendation. Council has already
approved centralized radio communications and computer-aided dispatch systems for this site.
20. Police and 911 backup should be considered for headquarters.AGREED
Toronto Fire Services concurs with this recommendation. The concept of having the 9-1-1 backup site at Fire and
Ambulance Headquarters, and in addition, having the Fire/Ambulance backup site at 703 Don Mills Road (9-1-1 site), both
sites already staffed 24 hours/day, 7 days/week makes good business sense. In the event it becomes necessary to evacuate
one of the communications sites, the other site is fully staffed and capable of answering 9-1-1 calls during the transition
period. In addition, there are considerable savings in telecommunications costs, etc.
Conclusions:
The management consulting firm of KPMG has concluded its study of fire/ambulance stations, headquarters facilities and
fire apparatus. Staff of TFS and TAS have reviewed these recommendations, and with the exceptions noted in this report,
concur with them and recommend their adoption by City Council. Funding issues have been addressed in Attachment "A".
A proposed Implementation Schedule is included as Attachment "B". Proposed apparatus relocations are in Attachment
"C", and recommended improvements to existing fire stations are found in Attachment "D1" with calendarized costs shown
in Attachment "D2".
Fire station improvements and apparatus relocations are contingent upon many operational and logistical factors not to
mention the terms and conditions of the various collective agreements, all of which will undoubtedly influence the timing
of these moves. TFS and TAS staff will start implementing the proposed recommendations in year 2000. Undoubtedly, a
period of assessment and refinement will occur after the proposed fire apparatus relocations are implemented.
TFS supports the KPMG statement that this study with its accompanying recommendations are based on the assumption
that all vehicles are fully staffed and in service.
Attachments:
"A"Estimated Capital Costs for Fire Station Construction/Closing
"B"Proposed Implementation Schedule
"C"Proposed Apparatus (Vehicle) Re-allocation List
"D1"Recommended Improvements to Fire Stations with Associated Costs
"D2" Calendarization of Fire Station Improvement Costs
Contacts:
Norm Gibbons Bob CrawfordNorm Lambert
Sr. Policy Advisor Chief, Emergency Planning/ResearchDirector, Operational Support
Toronto Fire Services Toronto Fire ServicesToronto Ambulance Services
397-4315 397-4331392-2061
Commissioner of Works and Emergency Services and Fire Chief
(September 28, 1999) - Supplemental Report # 1 of 3
Purpose:
This report provides City Council with a response from staff of Toronto Fire Services (TFS) to a Councillor's request to
consider alternative options for the closing of fire stations T26 and T31 as recommended in the KPMG Fire Station
Location and Facilities Study report.
Funding Sources, Financial Implications and Impact Statement:
The recommendation to close four fire stations and construct two new fire stations has capital budget implications which
are contained in another report of the same date to Committee/Council.
Recommendations:
It is recommended that City Council receive this report as information.
Council Background:
This report:
(A)responds to the motion moved by Councillor Duguid of the Emergency and Protective Services Committee at its
meeting held on April 20, 1999:
"That the recommendations in the joint report of the Chief Administrative Officer and Commissioner of Works and
Emergency Services be approved with the following amendments:
(i)that the final decisions regarding the closure of Fire Stations T26 and T31 be subject to a further report from the Fire
Chief outlining the anticipated impact in the affected communities currently being served by those Fire Stations, and
confirming an adequate level of fire service provision in those communities; and further that community consultation take
place prior to any final decisions being made;
(ii)that Recommendation No. (4) of the joint report be amended by adding after the words "associated cost savings" the
following words: 'and that a thorough analysis be done to confirm the needs and priority of new fire stations/ambulance
stations'; and
(iii) that staff continue to ensure that the impacted Unions and Associations are involved in discussions and reports
regarding the implementation of the recommendations of the KPMG Fire and Ambulance Services Facilities Study."
(B)responds to the following motion moved by Councillor Fotinos, Chair of the Emergency and Protective Services
Committee at its meeting held on April 20, 1999.
"That the recommendation to close fire stations T26 (153Chatham Avenue) and T31 (462 Runnymede Road), and the
reallocation of aerial 23 from fire station T23 be reconsidered in the context of the station study conducted by the former
City of Toronto in 1994, wherein it was recommended that fire station T16 and T31 be closed in favour of a new fire
station on Bloor Street; and that the Fire Chief be requested to report back to the Community Services Committee on this
matter as part of his overall assessment of the KPMG Study."
Discussion:
In a separate report to Council of the same date, TFS has recommended the following:
Fire Stations T16 and T31:
Firstly, we recommend that station relocation be reviewed with respect to both Stations T16 and T31. Station T16 is
located on DeForest Road in Swansea, while Station T31 is located at 462 Runnymede Road - and recommended by
KPMG for closure. TFS recommends the closure of both of these stations and the construction of a new fire station at a
suitable location in the same general area - one that can provide the same high degree of service delivery currently in place.
The proposed site would be somewhere in the Bloor West Village area. This recommendation is made in order that two
aging buildings may be replaced with one new facility. The capital costs of construction for the new station will be reduced
by the sale of both of the former stations.
The building of a new station in Bloor West Village to replace T16 and T31 will fill a need identified in the Fire Plans
published in 1987 and 1994. The lack of aerial coverage in the southern portion of T16's running area was identified as a
serious concern. Aerial T31 could be relocated to E1, and would provide aerial response to the south Swansea area, as well
as to south Etobicoke. In addition, TFS staff are considering re-locating aerial T20 to the new T16 station.
Fire Stations T12 and T26:
Secondly, we also examined Stations T26 and T12. Station T26 is located on Chatham Avenue, near Greenwood and
Danforth Avenues - and is recommended by KPMG for closure. Station T12 is located at Gerrard Street East and Pape
Avenue. Station 26 responded to 1,986 calls last year which is a significant number of future calls to be picked up by the
surrounding stations if Station T26 was allowed to close. Both stations currently house an aerial and a pumper. We have
examined a number of options with respect to these two stations. Our preferred and long-term recommendation is to build a
new station at a suitable location strategically located between T26 and T12 with the pumper and aerial from station T12
relocated to the new station.
While staff of the Facilities and Real Estate Division assists TFS in the search for a suitable site, our interim
recommendation is for station T26 to continue to operate with the existing pumper 26 assigned to the station. Aerial 26
would be decommissioned as recommended by KPMG. T12 is an aging station and requires significant repairs with an
estimated cost of $300,000. We recommend that station T12 continue to operate with a pumper and aerial until a site for
the new station is determined, and a new station is constructed.
Re-allocation of the Aerial from T23:
The re-allocation of the aerial from fire station 23 is a recommendation that can be supported. From a review and analysis
of past response data, including a history of vehicle placement, we have ascertained that the removal of the aerial from
station 23 will not adversely affect the aerial response in that district. Furthermore, we have had computer models
developed through the engineering firm of Marshall Macklin Monaghan that support this decision.
Discussions with Association Representatives:
TFS has had three meetings with representatives of the Toronto Professional Fire Fighters Association at which time TFS's
recommendations were discussed.
Conclusions:
While TFS concurs with the KPMG recommendation to close both fire stations T26 and T31, we recommend that closures
not take place until such time that two suitable building sites are located nearby for the construction of two new fire
stations, and then at that time, two aging fire stations T12 and T16 also close. In the interim, we recommend that T26
continue to operate with a pumper and that the aerial from T26 be de-commissioned as proposed by KPMG.
Contact Name:
Norm GibbonsBob Crawford
Sr. Policy AdvisorDistrict Chief, Emergency Planning and Research
397-4315397-4331
Commissioner of Works and Emergency Services and Fire Chief
(September 28, 1999) - Supplemental Report # 2 of 3
Purpose:
This report provides City Council with a response from Toronto Fire Services (TFS) staff to a Councillor's request for
additional information respecting recommendations contained within the KPMG Fire Station Location and Facilities Study
report.
Funding Sources, Financial Implications and Impact Statement:
There is no funding implications associated with the presentation of this report.
Recommendations:
It is recommended that City Council receive this report as information.
Council Background:
The following motion was moved by Councillor Fotinos, Chair of the Emergency and Protective Services Committee on
behalf of Councillor Adams, at its meeting held on April 20, 1999.
"That the Fire Chief and General Manager, Ambulance Services, in consultation with local communities, Ward
Councillors, and Risk Assessment experts, be requested to review and report on the increased costs to local businesses and
residents as a result of reduced fire protection services."
Discussion:
This motion was moved to ensure that the level of fire protection service in the city of Toronto would not be reduced with
the implementation of the recommendations contained within the KPMG report, and accordingly might lead to increased
costs to businesses and residents in the affected areas.
KPMG's role in the Fire Services Station and Facilities Study was to act as prime contractor. Also participating in the
study were representatives of four other business partners of KPMG, namely:
-The DuBois Plumb Partnership Architects
-Insurance Advisory Organization Commercial and Residential Risk Services
-Marshall Macklin Monaghan Engineers
-POMAX Incorporated
The Insurance Advisory Organization (IAO) also provides a service to insurers and municipalities by conducting a Fire
Underwriters Survey which ascertains the degree of fire risk for clients. In this case, IAO has stated in a separate letter
(please see attached) that there will not be any increased costs to local businesses and residents as a result of reduced fire
protection services.
Furthermore, in a separate report of the same date to Council, the Fire Chief has recommended that the two fire stations
that KPMG had recommended for closure in its report (stations T26 and T31) not be closed until such time that a suitable
location can be found to construct two new fire stations nearby, and then at that time a total of four fire stations be closed -
T26 and T12 in east Toronto, and T16 and T31 in west Toronto. The net effect of this recommendation is much the same
that KPMG was recommending, i.e. close two stations. However the added benefit is that it allows for the re-alignment of
the vehicle running areas thereby maximizing response times for the nearby communities, and additionally it allows Fire
Services to close two more aging and high-maintenance fire stations.
Conclusions:
There will be no increased costs to local businesses and residents due to the implementation of the changes as proposed by
the KPMG report and the Fire Chief's review.
Contact Name:
Norm GibbonsBob Crawford
Sr. Policy AdvisorChief, Emergency Planning/Research
397-4315397-4331
Commissioner of Works and Emergency Services and Fire Chief
(September 28, 1999) - Supplemental Report # 3 of 3
Purpose:
This report provides City Council with a response from staff of Toronto Fire Services (TFS) to a Councillor's request for
additional information respecting recommendations contained within the KPMG Fire Station Location and Facilities Study
report.
Funding Sources, Financial Implications and Impact Statement:
There is no funding implications associated with the presentation of this report.
Recommendations:
It is recommended that City Council receive this report as information.
Council Background:
The following motion was moved by Councillor Balkissoon of the Emergency and Protective Services Committee at its
meeting held on April 20, 1999.
"That the Fire Chief and General Manager, Ambulance Services, be requested to report to the Community Services
Committee:
(v)on the four key areas outlined in Recommendations Nos. (3) through (8) of the joint report of the Chief Administrative
Officer and Commissioner of Works and Emergency Services; and
(vi)identify all budgetary implications".
The four key areas outlined in the above-noted recommendations were:
-Rationalization of Facilities
-Re-allocation of Apparatus
-Fleet Maintenance
-Human Resource Implications
Discussion:
Rationalization of Facilities:
In a report to Committee of the same date, and attached to that report as Attachment "B" is an Implementation Schedule for
the construction of the proposed fire stations. In summary, Toronto Fire Services staff propose:
(a)the construction of six brand new fire stations over the next six years - labelled as Fire Stations "A", "B", "C", "D",
"E/F", and "G" in the various reports to council,
(b)the closing of four older fire stations (T12 and T26, and also T16 and T31), and the construction of two new stations
to replace the four closures, and
(c)the re-building of two older fire stations (T29 and E1).
Staff of Fire and Ambulance Services have each individually determined their co-location or new construction costs and
have included these estimates in their respective capital budget submissions and committee/council reports.
Re-allocation of Apparatus:
In a report to Committee of the same date, and attached to that report as Attachment "C" is a proposed Apparatus
Re-location List. The implementation of this proposed Apparatus Re-location List will be dependent upon a number of
factors including:
-a single collective agreement in order to relocate personnel
-one common radio system to provide communications city-wide
-the delivery of new vehicles such as rescue pumpers, and
-the training of staff with the new vehicles and equipment.
Currently, the operational Fire Protection Division is geographically divided into four commands, referred to as North,
East, South and West Commands. In order to administrate each command with its communications centre(s) and individual
collective agreement(s), the boundaries were drawn along the previous municipal boundaries by combining Scarborough
with East York in the east and Etobicoke with York in the west. However, there is a variance from 16 stations in one
command to 27 stations in another command. It is our intention to re-align the commands yielding a revised model with
more equalized number of fire stations in each of the four commands. The full implementation of this revised model will
be dependent upon a single collective agreement and the introduction of a common radio system.
Fleet Maintenance:
KPMG in their report recommend a four-site fleet maintenance facility configuration as including a central light vehicle
garage facility located at Emergency Services Headquarters, a central heavy vehicle garage located at the Toronto Hydro
Underwriters Road facility, and two heavy vehicle satellite garage facilities, one at East Mall, Etobicoke (Fire Station E12),
and another at Bathurst, North York (Fire Station N12).
TFS staff support these recommendations in principle, however much dialogue is still necessary and indeed is still
on-going in order to implement the intent of these recommendations. Unfortunately, the Toronto Hydro Underwriters Road
facility is not available causing TFS staff to engage in a time-consuming search for an alternate facility.
Human Resource Implications:
In separate reports to: (a) the Community Services Committee at its meeting held on July 14, 1999, and (b) the Policy and
Finance Committee at its meeting held on July 20, 1999, and (c) directly to Council at its meeting held on July 27, 1999,
the Commissioner of Works and Emergency Services and the Fire Chief in a joint report presented various statistical charts
regarding staffing resources in the Fire Services.
In addition, with the earlier introduction of the Incident Command System and more recently the further development of
the Incident Management System, it is essential that the senior Incident Commanders are supported by a Fireground
Incident Technician/Safety Officer (FIT/SO). Numerous Coroner's inquests have resulted in the recommendation for fire
departments to recognize and establish the position of FIT/SO. Indeed, many fire departments across North America have
recognized their importance and have introduced and implemented them. Prior to amalgamation, the former cities of
Toronto and York had implemented the FIT/SO program.
It is clearly in the best interest of accountability and safety for the amalgamated City of Toronto Fire Services to fully
implement this model. The chart contained as Attachment "C" to the main KPMG report from staff of the same date will
identify how this can be accomplished as staff are re-assigned due to vehicle changes within TFS. No additional staff are
requested or needed to implement this program.
Conclusions:
The management consulting firm of KPMG has concluded its study of fire/ambulance stations, headquarters facilities and
fire apparatus. Staff of TFS have reviewed these recommendations, and with the exceptions noted in this report and other
reports of the same date to Council, concur with them, and recommend their adoption by City Council.
Contact Name:
Norm Gibbons
Sr. Policy Advisor
397-4315
Bob Crawford
District Chief, Emergency Planning and Research
397-4331