Homes for the Aged - 1999 Operating Budget
The Strategic Policies and Priorities Committee recommends the adoption of the
Recommendation of the Budget Committee embodied in the following communication
(May26,1999) from the City Clerk:
Recommendations:
The Budget Committee on May 25, 1999, recommended to the Strategic Policies and
Priorities Committee, and Council, the adoption of the report (May 20, 1999) from the
Commissioner of Community and Neighbourhood Services.
Background:
The Budget Committee had before it a report (May 20, 1999) from the Commissioner of
Community and Neighbourhood Services providing an analysis of the impact and an
exploration of the options that a reinvestment of provincial funding would have on the Homes
for the Aged and recommending that:
(1)the 1999 operating budget for the Homes for the Aged be increased by $697,000.00 to
enable the Division to access additional provincial funding, which is available to enhance
nursing services;
(2)this report be referred to the Community Services Committee for discussion of the policy
issues and options outlined herein; and
(3)the appropriate City officials be authorized and directed to take the necessary action to give
effect thereto.
--------
(Report dated May 20, 1999, addressed to the
Budget Committee from the
Commissioner of Community and Neighbourhood Services)
Purpose:
The purpose of this report is to provide an analysis of the impact and an exploration of the
options that a reinvestment of provincial funding would have on the Homes for the Aged.
Funding Sources, Financial Implications and Impact Statement:
The Ministry of Health has confirmed additional funding for long-term care facilities provided
that the funding is used to create professional nursing jobs. The Homes for the Aged Division
is seeking City Council approval to increase the 1999 operating budget by $697,000.00
(gross). There is a requirement for these new funds to be used specifically for the purpose of
enhancing professional nursing services. The funding represents a permanent adjustment to
long-term care facility funding from the Ministry of Health and does not result in an increase
in municipal net contribution.
Recommendations:
It is recommended that:
(1)the 1999 operating budget of the Homes for the Aged be increased by $697,000.00 to
enable the Division to access additional provincial funding, which is available to enhance
nursing services;
(2)this report be referred to the Community Services Committee for discussion of the policy
issues and options outlined herein; and
(3)the appropriate City officials be authorized and directed to take the necessary action to give
effect thereto.
Council Reference/Background/History:
During the Budget Committee's review of the Homes for the Aged Division's 1999 operating
budget,it was requested that the Division report to the Community and Neighbourhood
Services Committee and the Budget Committee on the significant loss of provincial funding
since 1996. The request was made in light of the federal government's February 16, 1999
announcement that stated that transfers to the provinces and territories were to increase over
the next five years by $11.5billion through the Canada Health and Social Transfer (CHST).
In the federal government's announcement, Finance Minister Paul Martin stated that a further
$1.4billion will be invested over the next three years to strengthen Canada's health system
through research and innovation, health information, improved health services for First
Nations, and prevention. The announced increases effectively restore federal transfer
payments for health care to levels that were in effect when the present government came to
power.
Accordingly, the Budget Committee directed staff to study and report back at a subsequent
meeting the impact that a restoration of provincial subsidy would have on the Division if
funding were to be restored to the 1996 subsidy level. The report was to include options of
expanding the number of available beds, improving the personal care level, as well as other
service restructuring restorations.
Comments and/or Discussion and/or Justification:
Long-Term Care Reform:
For many years, the long-term care (LTC) system in Ontario has been under tremendous
pressure to reform. In the early 1990s, the provincial government brought together long-term
care facility and community programs under one new administrative structure. These
programs had previously been the responsibility of separate Ministries, even though the
programs served essentially the same client base. In the past, homes for the aged were the
responsibility of the Ministry of Community and Social Services and nursing homes were the
responsibility of the Ministry of Health. The Ministry of Health is now fully responsible for
the funding and administration of all long-term care programs.
During the years that homes for the aged were under the Ministry of Community and Social
Services, they were encouraged to design large facilities and dramatically expand and enrich
the programs and services provided to their residents. Many municipalities and some
charitable boards took advantage of this support and the cost sharing arrangements with the
province to enhance their operations, resulting in higher per diems than other sectors of LTC
facility care. To achieve some control of these costs, capping on provincial contributions was
introduced in 1989 in cases where the extended care per diem exceeded the provincial
average.
When the Long-Term Care Statute Law Amendment Act, 1993 (Bill 101), an Act to amend the
three long-term care facility Acts, came into effect on July 1, 1993, the Province introduced a
red-circling provision. Homes for the Aged were guaranteed to have their current level of care
and staffing protected during the transition to a funding system that was to be based on
resident care needs. Because of provincial funding constraints, the long-term care system was
able to fund only facilities with an extremely modest per diem of $79.61 in 1993. For the
Toronto Homes for the Aged, this created a significant shortfall because the Division's
operating per diem was $147.58 at that time. This represented approximately $25.0 million in
red-circle funding for the Toronto Homes for the Aged.
When the Province determined it would take too many years for the LTC system to be
equalized, the Ministry of Health decided to eliminate red-circling by phasing it out over a two
to four-year period. The elimination of red-circle funding commenced on June 1, 1996. Of
Toronto's 10 Homes for the Aged, five Homes continue to receive a moderate amount of
red-circle funding. Red-circle funding accounts for only $1.6 million of the Division's 1999
operating budget revenue. However, the final reduction in red-circle funding has been
effectively offset as a result of the recently announced increase in level of care funding.
Toronto Homes for the Aged:
Historically, Toronto's Homes for the Aged have cared for residents who other facilities and
service providers find difficult to manage. The average resident in a Toronto Home has three
to five chronic diseases, including heart disease, chronic obstructed lung disease, kidney/liver
organ failure and other debilitating diseases. Seventy percent of the Homes' residents are
cognitively impaired with dementia diseases such as Alzheimer's Disease.
Toronto's Homes for the Aged Division has a recognized history of and commitment to
client-centred, interdisciplinary care and quality of life issues. In response to this commitment,
the Division historically staffed at a fairly high level, particularly in the nursing, recreation,
rehabilitation, and social work areas. Prior to 1993, both the Province and Council supported
the enhancement of staffing levels, based on a commitment to providing vulnerable seniors
with quality care and quality of life. In more recent years, affordability has become an issue,
and the level of care and service has been substantially reduced.
The Homes for the Aged Division has been proactive over the past six years in adjusting to the
new provincial funding system. The Division needed to realize significant budget savings
during that time in order to respond to the continuing financial pressures of reduced funding.
In addition to reduced provincial funding, the Division's municipal contribution has been
decreased by $9.7million or 29.6 percent since 1993. Expenditure reductions primarily
focused on cost-controls and improved resource utilization. Net savings were realized through
program restructuring and staff downsizing.
A comprehensive management plan that restructured the organization, streamlined operations,
delayered management, identified numerous operational efficiencies, maximized revenue and
formed strong community partnerships was implemented. The plan responded to the need for
affordability and spending restraint, but did not abandon the concepts of quality, public
service, and public accountability, concepts that the community clearly expects from the
municipality.
Management identified numerous innovative and creative approaches to maintaining quality
services for our clients during a time in which the Division experienced a significant loss of
funding. The ways in which the Homes' services are delivered and resources are allocated
have been reviewed and improved. The Division's long term plan contained the expectation
that level of care facility funding would be adjusted to more accurately reflect the true cost of
providing care and services to seniors.
New management levels and staffing standards were introduced across the Division and new
sources of revenue identified. A client-centred approach to care and service was maintained as
efficiencies were implemented in all areas of the Homes' operations. As the Division
restructured, the focus on customer service remained. The Division continues to plan
strategically and improve operationally in order to maintain effectiveness in a more diverse,
competitive, and changing long-term care environment.
As part of the Division's strategic planning process, the following options are offered for
consideration:
Option 1 - Expanding the Number of Beds:
On April 29, 1998, Ontario's Premier and Minister of Health jointly announced the Province's
Multi-year Investment Plan for Long-Term Care. The investment plan involves the
commitment of $1.2billion annually to expand and improve long-term care services across
Ontario. This infusion of redirected monies from hospital services adds 20,000 new beds into
homes for the aged and nursing homes. The Province also targeted money for rebuilding and
renovating more than 100 older facilities to comply with the new long-term care facility
design standards which were released at the beginning of May 1998.
On May 1, 1998, the Ministry of Health released the allocated figures for facility and
community reinvestments. For facility-based care, 5,837 new beds (out of the 20,000
provincial figure) have been allocated for the Toronto region over the next six years. This
amounts to a $190.9 million reinvestment. A request for proposal process was conducted by
the province in mid-1998 for 2,200beds in Toronto (6,700 beds across Ontario). The call was
open to both the non-profit and for-profit sectors. Although the City of Toronto did not bid on
any new beds, the Toronto Homes for the Aged Division provided consulting services to
Doctors' Hospital in the development and presentation of their proposal. The Doctors' Hospital
bid was strengthened by the Division's offer to provide consulting services for a multi-year
period while Doctors' Hospital developed their own expertise in long-term care. Doctors'
Hospital was awarded 200 long-term care beds.
The recently announced second phase of the Ontario government's six-year expansion plan
will increase the long-term care system by a further 5,790 beds throughout various regions
across the province, including the City of Toronto, where there are 744 beds available. A
further 2,893 beds will be offered within Toronto in future phases of the expansion plan.
Proposals during this phase must be submitted by 12:00 noon on July 30, 1999.
Level of care funding has been enhanced in recent years. A Home for the Aged with a
provincial average case mix index of 100 will receive per diem funding of $95.64. If the City's
1996 funding level were to be restored by means of the City of Toronto pursuing new
long-term care beds, the City could consider submitting a bid to acquire 200 new long-term
care beds, and thereby open a new Home for the Aged. This option would require the City to
make a capital investment of approximately $12.0 million and also to restore a portion of the
Division's previously achieved net operating savings in order to sustain quality and service
levels consistent with the City's other 10Homes for the Aged.
Option 2 - Improving the Personal Care Level:
Following the Federal Budget, the Ontario Government announced new investments in health
nursing services. On March 17, 1999, Long-Term Care Minister Cam Jackson and Health
Minister Elizabeth Witmer announced $20.0 million in annual funding to increase the number
of frontline nurses available in long-term care facilities.
The additional funding available to long-term care facilities is being provided to enhance
support for professional nursing staff and must be used to create professional nursing jobs.
This represents a permanent adjustment to long-term care facility funding and will not result
in a municipal contribution. For the Toronto Homes, the annualized funding enhancement is
approximately $1.0million. However, in order to access these funds the Homes for the Aged
Division requires City Council's approval to increase the 1999 operating budget by
$697,000.00 for nursing and personal care. The Ministry of Health has implemented stringent
reporting requirements to ensure that these new funds are directed solely towards enhancing
the nursing and personal care of residents.
Staff are very pleased regarding the newly announced funding for nursing services, as it
provides the first opportunity for a significant number of years to marginally enhance the level
of nursing care provided to residents, rather than to continue another year of nursing
reductions. Senior management have not yet determined the best allocation of the available
funding, and will utilize data from the various Homes (including information related to the
classification of resident need, feedback from satisfaction surveys, etc.) to make final
decisions. However, senior management's initial opinion is that the best value would be
realized by utilizing the funding to increase both registered nurse and registered practical
nurse hours (up to 10 percent of the available funding can be used for other nursing expenses,
such as the nursing supplies required to deliver more complex care). The exact number of
registered nurse versus registered practical nurse hours would vary on an individual Home
basis, according to the needs assessment of that Home. Initial estimate is that the funding
would allow for the increase of approximately 15 nursing FTEs across the 10 Homes.
It is hoped that the recent nursing announcement is the first of a series of reinvestments in
long-term care. As long-term care facilities are expected to deal with more and more residents
with serious health conditions and complex continuing care requirements, it will be imperative
for the Ministry of Health to reinvest health savings into the long-term care system. Other
minor increases in base funding are currently being planned by the Ministry of Health. Moving
into the year 2000, the opportunity will exist for the Division to begin receiving provincial
funding increases rather than reductions in subsidy since the final phase of red-circle funding
elimination will have been implemented.
Senior management has been actively involved in on-going discussions with the Ministry of
Health to secure additional permanent funding for the Homes' program. As a result, it is
anticipated that new monies will be made available to the City within the next year. This will
possibly enable the Division to restore some of the previously eroded care levels.
Option 3 - Other Service Restructuring Restorations:
In response to the funding pressures in recent years, the Division has been required to reduce
the service level of certain programs that serve to enhance the quality of life of residents.
These services, although not all considered mandatory by the Ministry of Health, are
considered by the Division to be essential for residents' health and sense of general well-being.
The services that fall into this category are typically those funded in the "programs and
support services envelope", and include services such as recreation, rehabilitation,
complementary care, social work, spiritual and religious care, volunteer services, etc. If
funding was restored to the Division, management would target some of the restored funding
to expand service in these areas.
For example, the value of rehabilitation services (i.e., rehabilitation workers, occupational
therapists, physiotherapists) to residents in the Homes is unquestionable, as it relates to the
achievement of the Division's goal of promoting residents' independence,
maintaining/improving residents' functional abilities (including behaviours), and
preventing/delaying deterioration due to the natural aging process or chronic disease. An
increase in rehabilitation service would add value to the Division's overall care and service
delivery, particularly as the acuity of residents' care needs continues to increase.
Second, over 137,000 hours of volunteer services were contributed amongst the 10 Homes in
1998. This level of volunteerism far exceeds the average rate of volunteer participation
amongst most other providers. The Division believes that additional staff support in the area
of volunteer recruitment and coordination would help the homes to realize increased volunteer
involvement and volunteer satisfaction, which directly impacts on resident satisfaction.
Without question, volunteerism provides residents with an important linkage to the
community. In return, community volunteers augment residents' quality of life and contribute
substantial dollars through their fundraising initiatives.
Quality of life issues are also addressed by the provision of recreational programs and
complementary care services (e.g., massage therapy, music therapy, art therapy,
aromatherapy). Both of these services focus on residents as individuals and contribute to their
psychosocial and physical wellbeing. In the past academic year, the Division has been able to
offer student placement to a number of complementary care students, and these services have
been exceptionally well received by residents and their families. Senior management is
currently exploring the feasibility of adding complementary care services, on a more regular
basis, if increased funding becomes available to cover the costs of same. Likewise, resident
and family feedback provides evidence that both of these groups would like to see an
expansion of recreation services, particularly in the evening hours and on weekends.
Next, an ever-increasing emphasis for the Division is the critical need to support staff by
ensuring that they have access to both on-site and off-site educational offerings, in order to
assist them gain and maintain the skills required to competently provide care and service to
the Homes' residents and families. Individuals admitted to the Homes are frailer, and have
more complex care requirements than several years ago. The Homes are becoming the "new"
chronic care facilities, and the Division believes that it should take a proactive role in
providing ways and means for staff to upgrade their skills.
Senior management is in the process of confirming a plan, identifying which programs and
service areas should be expanded, as a priority, in order to add the most value to residents'
lives, if some of the past funding is restored. The cost associated with restoring a portion of
the residents' programs and support services would be minimal with substantial returns being
measured in the provision of quality care to our residents.
Conclusion:
Over the past six years, the Division has been extremely successful in reducing costs and
maintaining quality, in response to the funding reductions imposed. However, senior
management has the philosophical belief that seniors residing in long-term care facilities
deserve a higher level of care and service, particularly in the nursing and programs and
services areas, than is supported through current provincial funding and/or policy. Staff have
done a laudable job over the past number of years; however, they have become increasingly
more frustrated with their inability to provide the high level of attentive, individualized care
that they believe the elderly are entitled to.
For this reason, if there is a potential to achieve further restoration of funding, it would be
management's preferred direction to expand the level of care and service provided to the
residents currently cared for in the Division's 10 Homes. Prior to the introduction of any
resource expansion, it would be management's intention to implement new performance
measures, in order to track, manage, and measure efficiencies, effectiveness, and satisfaction.
On the other hand, if City Council made a decision to direct staff to explore the possibility of
adding beds to the Homes for the Aged Division's system, immediate action would be
required, as the Ministry of Health's current Request for Proposals (RFP) for new long-term
care beds closes on July30, 1999 at 12:00 noon. Based on current information, there is reason
to believe that there will not be another RFP released until at least 2001.
Contact Name:
Reg Paul, Director, Financial and Administrative Services, Tel: 392-8896; Fax: 392-4180;
E-mail: reg_paul@toronto.ca.
The Strategic Policies and Priorities Committee also submits the following
communication (May 31, 1999) from Ms. Anne Dubas, President, Local 79, Canadian
Union of Public Employees:
This report provides information on potential sources of additional funding for the Homes for
the Aged. It notes that there will be a Request for Proposals (RFP) for long-term care beds
issued by the provincial government, with a July 30, 1999 deadline (option 1).
A new Home for the Aged in an area of the city which is presently under-served would be a
proud asset for Toronto. The downloading of expenses to the City by the Province has had a
negative impact o n our infrastructure. By responding to this RFP, we will gain a long-term
investment which will enhance the infrastructure - paid for by the Province.
We recognize that it will result in additional operating costs, but the fact is this will probably
be the last RFP until at least the year 2001. If we shut the door now by not taking advantage of
this opportunity, then will not be serving the elderly on the long waiting lists in the
community.
The Homes for Aged Division has the expertise to make a successful application for some of
these new long-term care beds. It teamed up with the Doctors' Hospital for the last round of
allocations and the hospital was awarded 200 beds.
We believe that the City has a responsibility to plan strategically so that there are enough beds
for seniors in the future. We would ask this Committee to recommend that the General
Manager of the Homes for the Aged Division respond to this Request for Proposals before the
July deadline.
________
Ms. Anne Dubas, President, CUPE Local 79, accompanied by Ms. Carmen Smith,
Secretary-Treasurer, appeared before the Strategic Policies and Priorities Committee in
connection with the foregoing matter.