Toronto Fire Services - Computer-Aided Dispatch
and Records Management System
The Community Services Committee recommends the adoption of the following joint report (July 13, 1999) from
the Commissioner of Works and Emergency Services and the Chief Financial Officer and Treasurer:
Purpose:
The purpose of this report is to advise of the results of the Request for Proposal issued for a Computer-Aided Dispatch and
Records Management System (CAD/RMS) for Fire Services in accordance with specifications, and to request approval for
staff to negotiate the terms and conditions of a contract with Intergraph Public Safety Incorporated.
Funding Sources, Financial Implications and Impact Statement:
Project funds in the amount of $14.5 million are available in Account No. 11000031 of the City's capital budget.
The CAD system itself is estimated to cost $10 million.
The acquisition of emergency fire station generators in the amount of $2.577 million will be funded within the same capital
budget account so that the new centralized radio and dispatch functions will remain operational in the event of power
failure. These generators will also provide back-up power supply for other systems in fire stations. The acquisition of these
generators will be subject to the issuance of a quotation request by the Purchasing and Materials Management Division.
Headquarters and remote sites infrastructure and preparation costs of an estimated $1.9 million not payable to the
CAD/RMS supplier will also be taken from this capital account.
Recommendations:
It is recommended that:
(i)the Fire Chief, in consultation with the City Solicitor, be authorized to negotiate the terms and conditions of a contract
with Intergraph Public Safety Incorporated for the supply, delivery, installation, support and maintenance of a completely
operational turnkey and centralized Computer-Aided Dispatch and Records Management System for the City's Fire
Services at an estimated cost of $10 million;
(ii)the Fire Chief report back to the Community Services Committee on the final terms and conditions of the contract,
and for authority to execute the contract; and
(iii)staff be authorized to purchase through the Purchasing and Materials Management Division, utilizing funds available
for this purpose in the approved 1999 capital budget for this project, any additional goods and services outside of the
Intergraph contract which are necessary to prepare the Fire Services central communications site, backup site, and all
remote sites for, and/or to accommodate the implementation of a centralized CAD/RMS system, e.g., infrastructure
alterations, electrical work, environmental considerations, data cabling and/or networking, ancillary work, etc.
Council Reference/Background/History:
On October 7, 1998, 37 firms were invited to submit proposals for a centralized CAD/RMS System. This requirement was
also advertised on the City's internet web site. This RFP closed on November 24, 1998.
Five proponents as noted below submitted proposals:
IBM Canada Limited
Intergraph Public Safety Inc.
Litton/PRC Public Sector Inc.
Printrak Inc.
Tritrech Software Systems
A CAD/RMS Proposal Evaluation Team was set up to conduct a detailed review and analysis of the five proposals
received. This team consisted of staff from Fire Services, Purchasing and Materials Management, and Information
Technology. This team used the evaluation criteria in the RFP to assess each proponent's proposal. After the completion of
the proposal evaluation process, the proposal from Intergraph Public Safety was ranked highest.
Conclusion:
This report requests City Council authority for staff to negotiate the final terms and conditions of a contract with Intergraph
Public Safety in accordance with Fire Services' needs for a CAD/RMS system.
The Manager of Fair Wage and Labour Trades Office has reported favourably on the firm recommended.
Contact Names:
Norm Gibbons
Senior Policy Advisor and Project Manager
Tel: 397-4315
Lou A. Pagano, Director
Purchasing and Materials Management
Tel: 392-7312
