Learn how to report traffic sight line obstructions and understand what types of obstructions the Traffic Operations Unit investigates to help maintain safe visibility at road intersections.
A sightline obstruction is object or condition that blocks a road users view of traffic signs, signals, vehicles, or the roadway, making it harder to see safely at an intersection. These obstructions can include items such as overgrown vegetation (i.e. hedges or shrubs) as well as fences, retaining walls, or street furniture that limits visibility.
A service request for an investigation into a traffic sightline obstruction at intersecting public roadways may be submitted online through 311.
Transportation Services investigates potential sightline obstructions involving:
If the obstruction is caused by a City-owned tree, it must be reviewed by Urban Forestry for potential pruning. For more information, see: Tree Branches Near Hydro or Utility Wires
The City’s Traffic Operations Unit investigates and removes sightline obstructions only when they are located:
If the obstruction is located on private property, submit an encroachment complaint under the Bylaw Violations and Property Issues category.
If the obstruction is located mid-block, between driveways or elsewhere within the public right-of-way, submit a request to Transportation Services, Right of Way