Description of Service / Summary
The City of Toronto offers programs to help low-income seniors and people with disabilities reduce costs for property taxes, water, and solid waste. Eligible residents can apply online or by paper form each year to receive rebates or deferrals.
Available Relief Programs
- If you are a low-income senior or a low-income person with a disability, you may qualify for the City of Toronto's Property Tax, Water & Solid Waste Relief Programs:
- Property Tax Increase Cancellation Program – Cancels property tax increases for eligible households.
- Property Tax Increase Deferral Program – Defers property tax increases to a later date.
- Water Rebate Program – Reduces water bills for eligible residents.
- Solid Waste Rebate Program – Reduces waste collection fees for eligible households.
How to Apply
- Online Application: Available through a secure portal in spring 2026.
- Requires last year’s Notice of Assessment (NOA) from the Canada Revenue Agency (CRA).
- Recommended: printer, email, phone, and scanner.
- Consent to use personal information for all applicable household members.
- Online process includes:
- Checking program eligibility
- No need to gather or submit additional documents
- Household income verified directly through CRA
- Applicants will receive a response within 14 to 28 business days.
- Paper-Based Application:
- Important Notes for Applicants:
- Apply each year for your desired program.
- Submit only one application per household/principal residence, per year.
- Check application status through the Property Tax Lookup tool under the “Summary of Rebates” tab.
Documents Required
- An unaltered copy of the Notice of Assessment (NOA) is required.
- The City no longer requires the complete Social Insurance Number (SIN), in line with privacy policies.
Visit our website for a complete list of required documents when applying for the relief programs.
Posting of Relief/Rebate Adjustments
- Successful applications will result in a relief or rebate adjustment posted to the property tax and/or utility account.
- The date of posting varies depending on the program.
