To assist in prompt payment, your invoice should include the following information:
**NEW – Invoices received without referencing a valid PO are no longer accepted effective January 1, 2020.
Submit your invoice electronically to: firstname.lastname@example.org in the following format:
Invoices submitted in text, Word or Excel format are not accepted.
Purchases made with a credit card or PCard are considered paid and invoices are not to be sent to Corporate Accounts Payable.
The standard invoice billing requirement must be followed with the exception of vendor invoices related to an approved capital project subject to construction lien holdbacks only. Billing requirement direction will be provided by the contract custodian or city divisional designate.
** NEW – Paper invoices will no longer be accepted effective January 1, 2020.
To assist in prompt payment, it is essential that all required billing information is included on each invoice submitted to the City. Invoices received without reference to a valid purchase order will not be accepted. Below is a checklist to assist in ensuring each invoice is complete:
Complete Invoice Checklist:
It is the vendor’s responsibility to submit correct invoices for payment of goods/services delivered to City Divisions. In the event an incorrect invoice is submitted, the vendor is required to issue a credit note and submit a new invoice.
The standard invoice billing requirements must be followed with the exception of vendor invoices related to an approved capital project subject to construction lien holdbacks only. Billing requirement direction will be provided by the contract custodian or city divisional designate.
Invoices for goods and services provided to City Divisions must be submitted electronically to email@example.com by the vendor. When submitting your invoice please ensure that: