Our anonymous online complaint form is currently off-line due to technical issues and is expected to be back online by June 18, 2018. If you wish to make a complaint in the meantime, please email us at bodysafe@toronto.ca. Note: Your email address will be displayed in our inbox. This information will not be shared

The BodySafe website provides Toronto Public Health’s personal services settings’ (PSS) most recent inspection results to the public. Search for an establishment inspected by BodySafe.

The purpose of the BodySafe program is to ensure that Personal Service Setting (PSS) owners/operators use safe practices to prevent the spread of infections, such as:

  • fungal infections
  • bacterial infections

Personal Services Settings are businesses that provide the following services which BodySafe inspects:

  • hairstyling and barbering
  • tattooing
  • micropigmentation
  • ear and body piercing
  • electrolysis
  • manicures and pedicures
  • aesthetics (e.g. waxing, facials, tanning, laser hair removal)

Revisions to the Licensing By-law

As of July 1, 2015, under the revised Municipal Code 545, Licensing By-Law (PDF), all establishments offering personal services, will be required to get a PSS licence and post their inspection notices at or near the entrance of the business, so that it is clearly visible to the public.

PSS inspections information includes:

  • Annual Inspection Requirement
  • Types of Inspections
  • Inspection Results
    • Establishment Level
    • Service Level
    • Establishment Risk
    • Infraction Types