Services Provided by The Works
A Harm Reduction Program for People Who Use Drugs
Toronto Public Health (TPH) provides programs and services to reduce drug-related harm for people who use drugs, including preventing the spread of communicable diseases.
The Works opened its doors on August 9, 1989. It plays an integral role in reducing drug use related harm in Toronto by taking leadership in the area of harm reduction.
The Works, in partnership with community agencies, provides counselling and distribution of free harm reduction supplies:
Safer injection equipment
- needles and syringes in various sizes and brands
- sterile water
- alcohol swabs
Safer smoking equipment
- Pyrex stems
- brass screens
- safer crystal meth smoking equipment
- glass bowl pipes
Safer sex products
We offer a harm reduction based opioid substitution program that includes methadone and suboxone. Services offered include counselling, support and referrals to housing and other community services.
This is a self-directed, client-centred program that does not require abstinence. Take-home doses are not permitted.
The POINT program provides training to opioid users, their friends and family in preventing, recognizing and responding to an overdose. Program participants are trained on how to administer naloxone. Opioid users, their friends and family are provided with a take-home naloxone kit that contains naloxone and instructions on how to use it.
To schedule training for clients at your agency, see the Overdose Training & Resources page.
Toronto Public Health opened the city’s first permanent supervised injection service on November 8, 2017. Located inside The Works at 277 Victoria Street, this life-saving health service provides a safe and hygienic environment for people to inject pre-obtained drugs under the supervision of qualified staff.
The Works provides the following nursing services to people who use drugs:
- HIV (anonymous and Rapid testing available)
- Hepatitis A
- Hepatitis B
- Hepatitis C
- Hepatitis A
- Hepatitis B
General Nursing Services
- Wound care (e.g. injection-related abscesses)
- Pregnancy testing and supportive decision-making
- Referrals to internal and external services
The Works Van
Operates Monday to Saturday from 6:30 p.m. to 10 p.m. Calls to request service are taken between 4:30 p.m. and 6:30 p.m. on our main line at 416-392-0520.
- harm reduction supplies distribution
- safer drug use education
- safer disposal of sharps education
- naloxone training and distribution
- testing, vaccinations and wound care (when nursing staff is available)
The Works is committed to provided street outreach surrounding Victoria St. and Dundas St., as well as in other areas as needed.
Outreach activities include, but are not limited to:
- connecting with people who use drugs
- increasing awareness and use of the supervised injection services throughout Toronto
- promoting good neighbour practices among people who use drugs, including safe disposal of drug use supplies
- collecting discarded harm reduction supplies found while doing outreach
- providing education to workers and staff at local businesses on safer needle handling and disposal practices
- coordinating with other outreach activities happening in the community
- liaising with other service providers, including Streets to Homes, mental health supports, and detox and drug treatment services
- providing safer drug use education, including overdose prevention and response
- providing safer drug use supplies and distribute naloxone
- encouraging safer drug use supply disposal
If you are concerned about discarded drug-use supplies around your business or residence, please call 311 for assistance.
In order to increase harm reduction access in Toronto, The Works provides safer drug use supplies, education and program support to many community agencies across the city. Becoming a community partner is a process that requires a legally binding service agreement, adequate insurance and an on-going, genuine commitment to the harm reduction model. Please see Become a Harm Reduction Partner Agency for details.
Keeping Toronto neighbourhoods safe is our collective responsibility. Improperly discarded needles and harm reduction supplies found in our communities have been identified as a concern.
In an effort to promote community safety, Toronto Public Health, along with many City and community partners, has implemented a variety of measures to address this area.
Refer to our information about Needle Safety.
Toronto Public Health (TPH) works with people who use drugs, agencies who work with people who use drugs and others to share information about potentially toxic drugs in circulation locally that are causing reactions of concern.
Drug alerts are issued when TPH becomes aware of issues related to toxic drugs circulating in the community.
Toronto Public Health has issued the following Drug Alerts in 2019:
- June 27: Carfentanil increase in Ontario
- March 22: Alert: Toxic Fentanyl Mix
- January 29: Follow up to January 14 Alert re: fentanyl/heroin reactions
- January 14: Fentanyl/heroin causing concerning reactions
TPH encourages anyone who has had an unexpected reaction to street drugs, or an overdose, to inform a harm reduction worker about it. Tips can also be made anonymously online at ReportBadDrugsTO.ca