Services Provided by the Works
A Harm Reduction Program for People Who Use Drugs
Toronto Public Health (TPH) provides programs and services to reduce drug-related harm for people who use drugs, including preventing the spread of communicable diseases.
The Works opened its doors on August 9, 1989. It plays an integral role in reducing drug use related harm in Toronto by taking leadership in the area of harm reduction.
The Works in partnership with community agencies provides counselling and distribution of free harm reduction supplies:
- safer injection equipment: needles and syringes in various sizes and brands, sterile water, alcohol swabs, tourniquets, filters, acidifiers, and cookers
- safer smoking equipment: Pyrex stems, brass screens, chopsticks, and mouthpieces
- safer crystal meth smoking equipment: glass bowl pipes
- safer sex products: condoms and lube
We offer a harm reduction based opioid substitution program that includes methadone and suboxone. Services offered include counselling, support, and referrals to housing and other community services. This is a self-directed, client-centred program that does not require abstinence. No take-home doses.
The POINT program provides training to opioid users, their friends and family in preventing, recognizing and responding to an overdose. Program participants are trained on how to administer naloxone. Opioid users, their friends, and family are provided with a take-home naloxone kit that contains naloxone and instructions on how to use it.
To schedule training for clients at your agency, see the Overdose Training & Resources page.
Toronto Public Health opened the city’s first permanent supervised injection service on November 8, 2017. Located inside The Works at 277 Victoria Street, this life-saving health service provides a safe and hygienic environment for people to inject pre-obtained drugs under the supervision of qualified staff.
The Works provides nursing services to people who use drugs.
- HIV (anonymous and Rapid testing available)
- Hepatitis A
- Hepatitis B
- Hepatitis C
- Hepatitis A
- Hepatitis B
General Nursing Services
- Wound care (e.g. injection-related abscesses)
- Pregnancy testing and supportive decision-making
- Referrals to internal and external services
The Works Van
Operating Monday to Saturday from 6:30 p.m. to 11:00 p.m. Calls to request service are taken between 4:30 p.m. and 6:30 p.m. on our mainline 416-392-0520.
- distributing harm reduction supplies
- safer drug use education
- safer disposal of sharps education
- Naloxone training and distribution
- testing, vaccinations and wound-care (when nursing staff available)
The Works is committed to provided street outreach surrounding Victoria and Dundas as well as in other areas as needed.
Outreach activities include, but are not limited to:
- connecting with people who use drugs
- increasing awareness and use of the supervised injection services throughout Toronto
- promoting “good neighbour” practices among people who use drugs, including safe disposal of drug use supplies
- collecting discarded harm reduction supplies found while doing outreach
- providing education to workers and staff at local businesses on safer needle handling and disposal practices
- coordinating with other outreach activities happening in the community
- liaising with other service providers, including Streets to Homes, mental health supports, and detox and drug treatment services
- providing safer drug use education, including overdose prevention and response
- providing safer drug use supplies, and distribute naloxone
- encouraging safer drug use supply disposal.
If you are concerned about discarded drug-use supplies around your business or residence, please call 311 for assistance.
In order to increase harm reduction access in Toronto, The Works provides safer drug use supplies, education, and program support to many community agencies across the city. Becoming a community partner is a process that requires a legally binding service agreement, adequate insurance and an on-going, genuine commitment to the harm reduction model. Please see Become a Harm Reduction Partner Agency for details.