If you wish to report an encroachment (as listed below) on the public road allowance, contact 311 to submit a service request.
Encroachments are defined as anything installed, constructed, or planted within the public road allowance that was not installed, constructed, or planted by the City. Examples of encroachments into the public road allowance are:
There are three types of encroachments: permitted, delegated, and prohibited.
Permitted encroachments include:
Permitted encroachments do not require an encroachment agreement with the City, but must be set back at least 0.50 m from the existing curb or 0.50 m from the back edge of the sidewalk and must not extend beyond your property's projected lot lines when the lot line is extended perpendicular to the curb line of the adjoining road. On streets without curbs, no encroachments other than soft landscaping are permitted within 3.0 m of the travelled surface of the road.
With the exception of soft landscaping, which does not require a street work permit from the City, all permitted encroachments require a street work permit that the City will provide to the property owner, free of charge, provided that the proposed encroachment complies with municipal requirements.
Delegated encroachments are encroachments that can be authorized by ROW management staff provided that the encroachment complies with municipal requirements. Delegated encroachments require that the applicant pays for the preparation of an encroachment agreement as well as any needed street work permits.
Requests for encroachments must be made at least eight weeks before the proposed installation date.
Prohibited encroachments are not allowed without community Council approval.
Encroachments that were authorized by any of the six former municipalities are exempt from these requirements provided that the encroachment complies with the terms and conditions of their original approval. This 'grandparenting' becomes null and void when the subject property applies for re-zoning or site plan control approval or is the subject of an application to the Committee of Adjustment.
Temporary street occupations (i.e. disposal bins and materials storage) are licensed daily or annually, depending on the activity.
The City does not repair any private encroachment, such as a fence, stair, or retaining wall, damaged due to road repair, reconstruction, snow removal, or street cleaning.
*If an encroachment that is causing the obstruction of traffic sightlines please refer to the following: Traffic sightline obstruction