When snow/ice, leaves, twigs, paper, and other debris end up on top of catchbasin grates you can help yourself, your neighbours, and your city by clearing it all away.
The City has more than 120,000 catchbasins that play an important role in draining city streets. Safely clearing away the debris that blocks rainwater from flowing easily into catchbasins can help prevent flooding during a heavy rainfall.
To report a maintenance hole or catch basin issue, submit a service request at www.toronto.ca/311 under the category Roads, Sidewalks and Traffic Safety, Road and Structures Maintenance, or call 311.