Important Notice

  • July 3, 2025 - Sugar Beach Park: The custom umbrellas at Sugar Beach were damaged in winter 2024/2025 during a severe windstorm. The City of Toronto is aware of this issue and is fully dedicated to finding an effective and durable solution.

Description of Service / Summary

The City of Toronto is committed to keeping parks safe, clean, and enjoyable for everyone. If you notice an issue with park facilities or features, you can easily report it online or by calling 311. Maintenance covers everything from washrooms and playgrounds to lighting, fences, and litter.

How to Report a Maintenance Concern

  • Submit a service request online: toronto.ca/311
  • Or call 311 to speak with a representative.

Types of Maintenance Issues You Can Report

  • Graffiti in parks
  • Locked or closed washrooms
  • Washroom upkeep
  • Park drinking fountains
  • Litter or ground garbage
  • Playground maintenance
  • Electrical or lighting issues
  • Plumbing issues
  • Park fences
  • Parking lot upkeep (e.g., painting lines)
  • Other general park issues

Note: To request maintenance of a park tree, submit a service request here: Tree Maintenance Request
 or call 311.

Washroom Facility Information