Description of Service / Summary:

All voting locations are accessible, and a wide range of supports and services are available to ensure voters can participate independently, privately, and with dignity. Accessible options are provided for voters who face physical, sensory, language, or other barriers, whether voting in person, by mail, or through alternative arrangements. More information can be found on the election webpages Voter Information – City of Toronto  as it becomes available.

Accessible Voting Options: (Details below)

  • Vote by Mail (Mail-in Voting) 
  • Appoint a proxy to vote on your behalf
  • Curbside Voting at your Voting Place
  • Bring a friend to help you / ask an election official for assistance / support persons and service animals.
  • In-person voting supports at all voting places include:
    • magnification sheets, 
    • how-to-vote instructions in braille, and
    • instructions on how to vote in many languages. 
  • Voter Assist Terminal (VAT) – a ballot-marking device that allows voters with disabilities to mark their ballot privately and independently – is available at designated voting places.
  • Information for the deaf or hard of hearing is available by calling 711.

Voting by Mail - Applications available September 1 - 24:

Eligible voters can choose to vote by mail as an alternative to in-person voting. Electors can apply to vote by mail online  through MyVote starting September 1.

Voting by Proxy - Available September 1:

If you are not able to vote in person or by mail, you may appoint a voting proxy. A proxy is someone who you trust to vote on your behalf and is an eligible voter in the city of Toronto. 
 
Starting September 1, email VoterRegistration@toronto.ca to request a proxy form. The form must be signed by you and your proxy and then certified in person at City Hall or North York Civic Centre Monday to Friday during regular business hours. You must present identification for both yourself and your appointed proxy at the time of certification.

Curbside Voting:

If you are physically unable to go inside the voting place on voting day, you can request to have your ballot brought to your vehicle, outside of the building or to another area within the voting place. Where a voting place is situated in a multi-residential building, the boundaries do not include any residences on the property.
 
This process can be initiated by bringing someone with you to go inside to inform the election officials that you require assistance. 

Personal Assistance to Voters:

If you require assistance at the voting place you may bring a friend along to help or you may ask an election official for assistance. Your friend may go behind the voting screen with you; however, they must make a declaration first.  
You may also bring support animals into any voting place.

Accessible Voting Equipment:

The Voter Assist Terminal (VAT) is a ballot-marking device that allows voters with disabilities to mark their ballot privately and independently. The features include a touch screen, an audio function, a braille key pad, a sip/puff tube device, a rocker paddle/foot switch and zoom features to adjust font sizes and colour contrast. 
 
If you require the use of a Voter Assist Terminal (VAT) and one is not located at your designated voting place on voting day, you can request to have your ballot transferred to the VAT voting place in your ward.  VAT ballot transfers are available starting September 1. You must bring the Ballot Transfer Notice with you to the newly assigned voting place.

Braille How to Vote Booklets - Available in the Voting Place:

How to Vote booklets are available in braille at each voting place to assist with declarations, required identification, how to mark your ballot and what to expect.

Translation of Information:

The City of Toronto’s website can be translated into many languages using the Google Translate tool. You can also call 311 to get information about City services in more than 180 languages.

If you require information in another language, call 311 or visit toronto.ca/elections.
 
Instructions on how to vote will be available at all voting places in 26 languages.

If you face a barrier to voting:

Please contact Toronto Elections - Election Accessibility if you have accessibility questions or concerns. 416-338-2020 or accessibleelections@toronto.ca 
 
Full Election Accessibility Plan is available on the Toronto Elections Website: Election Accessibility Plan – City of Toronto   https://www.toronto.ca/city-government/elections/city-elections/election-accessibility-plan/