Description of Service / Summary

For questions about your hydro bill, starting service, moving, or reconnecting hydro, Toronto Hydro’s Customer Care Team is available during normal business hours to assist residents.

When to Contact

Reach out to Customer Care for inquiries regarding:

  • Your hydro bill
  • Starting hydro service at a new location
  • Moving to a new home or building
  • Reconnecting hydro service

How to Contact