Description of Service / Summary
Property owners can have utility bills sent to a designated person, such as a tenant, family member, lawyer, or accountant. Owners remain responsible for full payment, while designates may receive and pay the bills. Up to three designates can be added, and requests require agreement to the City’s Municipal Code and submission of proper forms.
Setting Up a Utility Bill Designate
- Property owners must enroll in the service and agree to the terms in Municipal Code, Chapter 849, Section 849-27D
- Download and submit the Designate Mailing Request application form
- Up to three people can be added as designates per property
Notes:
- The designate, not the owner, is responsible for any Duplicate Utility Bill Fees
- Both the owner and designate receive copies of each utility bill
- The City can cancel the service at any time
- Owners must keep the City informed of changes in tenants or authorized recipients
Removing a Designate
- A designate can request removal at any time
- To avoid a final reading and associated fees, removal requests must be sent via fax or regular mail with a clear statement to not finalize the account
Letter of Authorization (LOA)
- Applies to property tax and utility accounts
- Must come from the registered property owner
- Must include:
- Name of the person authorized to speak to the City
- Property address
- Roll number and/or utility account number
- Signature from the property owner
Power of Attorney (POA)
- Legal document granting someone you trust the authority to make decisions on your behalf if you are unable to do so
- Can cover tax and utility matters
