TEAM Central is the City’s new staff support centre, a one-stop access for information on employee services such as pensions, payroll, employee benefits, COVID-19, vacation time, hiring, learning and redeployment.
Use the web form to submit a question. Someone from TEAM Central will follow up with you either for more information or to answer your question.
You can also call the TEAM Central line at 416-338-0016, 8:30 a.m. to 5 p.m. Monday to Friday or visit the staff information page on ELI (toronto.csod.com) and access the Self Search feature for frequently asked employee-related information/resources.
If you do not have an email address, you will not be able to submit a web form. Please call the TEAM Central line at 416-338-0016, 8:30 a.m. to 5 p.m. Monday to Friday to speak to an agent.