Contact Information

Customer Service
Inquiries about building permits can be made by calling 416-397-5330 - Monday to Friday from 8:30 a.m. to 4:30 p.m.

Phone Payments
To use the Toronto Building Fee Payment Line service, please call 416-397-5222.

Building Permit Inspection Services
To contact an agent at one of our district inspection offices, please call 416-338-0700. Inspection requests can be also be submitted using the online Inspection Request service.