Toronto Building online Inspection Requests allows building permit holders seven day-a-week access to request, cancel or reschedule an inspection. Inspections are held Monday to Friday during normal business hours.

 

Using the Inspection Request web application from your computer or smartphone, you can:

  1. Schedule an Inspection
  2. Reschedule, or cancel an inspection
  3. To view upcoming inspections

To request an inspection online, you will need to have your permit number, and to provide the contact information of the person who will be on site to meet the inspector at the requested time.

Please note, the online Inspection Request function cannot be used to request an Inspection Status Report.

 

Toronto Building TelePermit gives building permit holders seven day-a-week access to request, cancel or reschedule an inspection. Inspections are held Monday to Friday during normal business hours.

Using TelePermit, you can:

  • Schedule an Inspection
  • Reschedule, cancel, or review an upcoming Inspections
  • Listen to inspection results

TelePermit will prompt you through each step of your call. Whenever you are prompted for information, you can speak or key in your response – a word, number, or date. You can perform multiple functions during a call. At the end of a function, you can say “Main Menu” to start a new request.

To use the system, simply call the same number you normally call to book an inspection. That number is listed on the documentation attached to the permit.

Toronto & East York: 416-338-0700
Etobicoke York: 416-394-8959
North York: 416-395-7541
Scarborough: 416-396-7322

Schedule an Inspection

  1. From the Main Menu, say “Inspections” or key in ‘1’.
  2. Say “Schedule” or key in ‘1’.
  3. Say or key in the first 8 digits of your permit number.
  4. TelePermit will play the permit number and registered address.
  5. If there are multiple permits associated with this number, TelePermit will prompt for a permit type (e.g. Building, Plumbing, HVAC) or a two-digit subdivision unit.
  6. TelePermit will replay the last inspection stage passed and the next stage available for inspection.
  7. Accept the inspection stage offered or request a different stage.
  8. To request the inspection within the next two business days, say “Yes” or key in ‘1’. Say “No” or key in ‘2’ to request a different date. TelePermit will prompt you to key in or say the name of the month and day.
  9. TelePermit will ask for your contact phone number. Say, or key in, the phone number (and extension).
  10. If your request for inspection cannot be addressed, TelePermit will inform you of the specific reason and offer to transfer you to a district office clerk.

Reschedule, Cancel, Review

  1. From the Main Menu, say “Inspections” or key in ‘1.’
  2. Say “Reschedule” or key in ‘2’; “Cancel” or key in 3; “Review” or key in ‘4.’
  3. TelePermit now proceeds in much the same way as scheduling an inspection.

Inspection Results

  1. From the Main Menu, say “Results” or key in ‘2’.
  2. Say or key in the first 8 digits of your permit number.
  3. TelePermit will play the permit number and registered address.
  4. If there are multiple permits associated with this permit number, TelePermit will list the status of each file, then prompt for a permit type (e.g. Building, Plumbing, HVAC) or a two digit subdivision unit.
  5. TelePermit will list the inspection stages which have been passed and on which dates.
  6. TelePermit will also list the number and date of site visits since the last passed inspection and whether or not there are open deficiencies.
  7. If all work is completed, TelePermit will play the date the permit was completed.

 

If you are not sure what your permit status means search the glossary for the status definition.

Application Acceptable
Application has met the submission requirement; however the intake has been accepted yet because of required initial permit fee.

Application Received
The Application has been received but intake has not been accepted or processed.

Cancellation Pending
The permit application is dormant for over 5 months and the owner / Applicant have been notified with registered mail cancellation notice. Permit Application will be cancelled without further notice if no response has been received within a month of the cancellation notice

Examiner’s Notice
Sent Application has been accepted, and the Review has resulted with Notice that has been sent.

Inspection
The permit has been issued and the permit is under active inspection

Issuance Pending
Review has been completed, however other approvals and/or fees are outstanding.

Not Started
Application has been accepted but the review has not started

Notice Sent
Review of the application has begun and the Examiner has identified deficiencies or outstanding items. A Notice has been sent to the Applicant and the examiner is waiting for a response.

On Hold
The Application has been received but it is on hold because of missing submission information as required by permit bylaw.

Permit Issued
The permit has been issued

Permit Revoked
The Permit has been revoked

Ready for Issuance
Review has been completed, the permit is ready for issuance at any time. For mechanical, plumbing permits that are related to building permit may have to be issued together.

Refusal Notice
Application has been Accepted, the review has resulted in a Refused Notice that was sent to applicant. It is advisable that all items in the Refusal Notice to be addressed before a response is submitted to Building Division

Response Accepted
A response to a notice has been submitted to the building division. The review of your application is back in the queue

Response Received
A response to a notice has been submitted to the building division.

Revised
A Notice of Change has been submitted to the Chief Building Official.

Revision Issued
A Notice of Change has been submitted to the Chief Building Official and the revision has been accepted

Under Review
Application has been accepted and the Review has started but not completed

Violation
There is an inspection order against this permit.

Work Not Started
An Inspection was conducted and the construction has not taken place