Parking ticket dispute information on this page applies to parking tickets issued before August 28, 2017. For violations issued on or after August 28, see new parking violation dispute process.

 

The back of your Parking Infraction Notice or Notice of Impending Conviction advises you of a third option for dealing with your tag – the dispute process.

Please note: This is only for disputes for tickets issued before August 28, 2017

  1. Email parkinginquiries@toronto.ca or send a fax to 416-696-4194 and explain your dispute. In your message, please provide your preferred contact information.
  2. After we receive your email or fax, we will conduct an investigation and advise you of the outcome.

Within the time specified, you or your agent must bring the notice personally to one of our court administration offices.

Court Administration Office Locations

  • 137 Edward St., second floor
  • 2700 Eglinton Ave. W.
  • 1530 Markham Rd.

Discuss Your Concerns

You may discuss your concern regarding the issuance of the ticket with a counter staff member, who has the authority to:

  • initiate a further investigation
  • provide more information regarding the infraction or bylaw
  • withdraw the charge under certain circumstances

Request a Trial Re-Opening

If your dispute cannot be resolved at the counter, you may request a trial by completing a Notice of Intention to Appear in Court and filing this document with the counter clerk. You cannot set a trial date by mail.

How to complete a Notice of Intention to Appear form

It is vital that the information recorded on this document is written clearly, correct and complete to ensure that notification, when mailed, will be directed to you properly.

  • Defendant: the name of the person or company who is registered with the Ontario Ministry of Transportation as being the owner of the vehicle plate.
  • Current mailing address: the address of the vehicle plate owner(s) registered with the Ministry of Transportation. If you have recently moved and have not changed your address with the Ministry, please list the address on the vehicle registration document.
  • Telephone: the defendant’s daytime phone number, including area code.
  • Infraction number: the eight digit number appearing on the Parking Infraction Notice or the Notice of Impending Conviction.
  • Trial language: you have the right to have your trial heard in either official language.
  • Interpreter: if you require the services of an interpreter for a language other than French, record the language required. An interpreter will be asked to assist you on your trial date. The Notice of Trial will also indicate that language on the top of the notice.
  • Signature: sign your name and record the date that you signed the form. Present it to the counter clerk for review and filing.

How to submit a Notice of Intent to Appear form

Present the completed Notice of Intent to Appear form along with your Parking Infraction Notice or Notice of Impending Conviction to the counter service staff. They will review and clarify the contents of the form with you, stamp the document as filed, update the computer files and provide you with a copy of the document.


Representatives

Any person, who is not the registered owner of the vehicle plate, is considered to be a representative, regardless of the fact such person may actually have been the operator of the vehicle.

If you are acting as a representative for the defendant, and intend to represent him/her at the trial, the counter clerk will record your name and relevant information on the computer file. Your name will appear on the top of the Notice of Trial issued to the defendant.

A Notice of Trial is issued to the defendant as required by law, and not the representative. Please remind the registered owner of the vehicle plate (defendant), who has authorized you to request a trial on their behalf, to provide you with a copy of the notice when it is delivered.

Once you have requested a trial, you will be given a court date.

75 days after the infraction date, you may use our 24-hour interactive voice system 416-397-8247 to inquire if a trial date has been scheduled. If you select option one and enter the tag number, the system will confirm that a request for trial has been received and will provide you with the scheduled court date, time, room and location of the hearing, or will advise you that a date has not yet been set.

Changing a Court Date

If you cannot attend your court date, you can change it using one of the following options:

Option 1

Where you received a Parking Infraction Notice and asked for a court date AND are seeking to change the first trial date given on the Notice of Trial issued by the Clerk of the Court you can:

  • attend the court office at least 3 business days prior to your scheduled court date and request the Clerk of the Court (counter staff) to provide you with a Request for Adjournment of First Trial Date Form.
  • you will have to take the completed form to prosecutor’s office and obtain their written consent before the clerk can assign a new date.
  • return to the Clerk of the Court (counter staff) with the signed form and ask that they approve the new court date.

This may be accomplished by visiting any of the three court administration offices located at:

  • 1530 Markham Rd.
  • 2700 Eglinton Ave. W.
  • 137 Edward St.
    • You must also attend Old City Hall at 60 Queen St. W. to obtain the consent of the prosecutor

Option 2

Where the first option does not apply you must attend the court office where the trial is being held at least five business days in advance of the scheduled trial and file a Notice of Motion requesting a different trial date. This will also require you to return to court to have this Motion heard by a Justice of the Peace.

Option 3

You or your representative can attend the trial date that has been set and request the presiding Justice of the Peace change the trial date. The Justice of the Peace may or may not approve your request depending on the reasons you provided.

Failure to Appear at Trial

Where a trial has been requested, a Notice of Trial issued, and the defendant fails to appear (or be represented) in court at the date, time and place set for the hearing, the defendant will be deemed not to dispute the charge.

The Justice of the Peace will examine the Certificate of Parking Infraction and, without hearing evidence of the officer, enter a conviction in your absence and impose the set fine for the offence if the certificate is complete and regular on its face.

A Notice of Fine and Due Date will be mailed to the defendant at the address provided at the time the trial was requested (see section 18.4 of the Provincial Offences Act for further details).

Parking Ticket Cancellations

Motorists who have been issued tickets for parking meter/pay-and display offences or permit-related or time-limited offences and who meet the cancellation criteria set out in the Parking Ticket Cancellation Guidelines may submit their ticket by fax or email, together with any supporting documentation (e.g., a valid pay-and-display receipt), to request that their ticket be cancelled.

This includes pay-and-display receipts that have not been displayed properly, pay-and-display receipts that were printed incorrectly, or tickets issued for permit-related offences including accessible/disabled permit offences, on-street residential parking permits, or construction or event permits.