Welcome to the three one one Toronto website

Parking tickets

Pay your City of Toronto parking tickets by credit card.

Provincial Offences Act and other tickets

Pay fines relating to the POA, including bylaw and traffic violations, red light camera tickets, notices, and GO Transit parking tickets.

Business licence and permit renewal

Pay to renew your City of Toronto business licence or permit.

Pet licences

Apply and pay to license your pet. The City's Municipal Code requires that all dogs and cats owned in Toronto be licensed.

Parking permits - temporary

Purchase a temporary street parking permit and print it for display on the vehicle's dashboard.

Parking permits - street parking

Renew your existing permit. Entitles residents to park their automobile within a specified area during permit parking hours.

Parking permits - off-street parking

Renew your existing permit. An off-street parking permit is required if you wish to park in your front yard or on part of the City boulevard.

Utility bill

Register through epost™ to receive and pay your bills online.

Electricity bill

Register to manage and pay your Toronto Hydro electricity bills online.

Call documents

Browse and purchase RFP, RFQ and Tender documents.

Social assistance (Ontario Works)

Apply for benefits under the Ontario Works program. The system can also estimate your eligibility for social assistance.

Marriage licences

Submit your application for a marriage licence. You will need to visit a Registry Services office to complete the process and receive your licence.

Child care registration and subsidy

Apply for a municipal child care space or a child care fee subsidy.

Recreation programs

Search and register for courses and activities run by Toronto Parks & Recreation.

Small business services

Enterprise Toronto - Participate in online forums, search the directory and more.

A-Frame sign permits

Apply for an A-Frame sign permit for your business. The City's Municipal Code requires a permit for A-Frame signs in Toronto.

Food handler certification

Register for Toronto Public Health's food handler courses and exams.

Filming permits

Submit a location filming application to the Toronto Film & Television Office (TFTO) if you are planning to film in Toronto.

Lobbying activity

Use the Lobbyist Registry to record communication with City public office holders for lobbying purposes, as the City's bylaw requires.

Library services

Search the catalogue and put books on hold. Log in with your Toronto Public Library card to renew items and more.

Bicycle registration

Add your bicycle to the Toronto Police Services Bike Registry Database, to assist in recovery in case of theft.

Toronto greeter program

Volunteer as a greeter or book a visit with "TAP into TO!" - Toronto's greeter program.

Live Green Toronto

Sign up to receive your Live Green Toronto Membership Card for exclusive offers and discounts. You can also apply to be a volunteer.

E-updates and news feeds

Get news as it happens. Subscribe to e-mail updates and RSS feeds on a variety of topics.

311 Knowledge Base

Enter a question or keyword and find up-to-date answers about City services and programs.

Contacting 311

Phone within Toronto city limits: 311

Phone outside city limits: 416-392-CITY (2489)
(can be used within Toronto if you can't reach 311)

TTY customers: 416-338-0TTY (0889)
Fax: 416-338-0685
E-mail: 311@toronto.ca

If your matter is urgent, please call us. We are open 24/7.

Always call 911 for emergencies.

Feedback:

• Complaints/comments about 311 service or staff
• Rate our self-service requests (see the ‘Request’ tab)
• Connect with us on Twitter @311toronto

Helpful hints

• Before contacting 311, try our Knowledge Base
• For more about how 311 works, check our 311 FAQ