Use MyWaterToronto to access your water consumption details online. Review your water consumption trends to help you pinpoint any spikes in water usage.
A utility account based on a flat rate system is calculated by the number of dwelling rooms, number of water fixtures, and other property criteria.
Because these properties are not equipped with a water meter, the utility bill cannot be based on actual water consumption.
Water meters are currently being replaced by Automated Meter Reader (AMR) water meters in support of the City's Water Meter Program. Those customers that have not yet arranged to have an AMR installed may incur a Manual Water Meter Reading Fee or a Flat Rate Legacy Fee.
Investigate a sudden increase in your water consumption by troubleshooting some of the more common causes and testing for water leaks.