Notices:
- September 9, 2025 - 1 Leaside Park Drive will have another water shut-off on Thursday September 11 from 7 pm to Friday September 12 at 7 am. due to Metrolinx Work.
- September 8, 2025 - Metrolinx has an upcoming watermain valve installation that will require a temporary water shut off to 1 Leaside Park Drive and 8, 11 and 12 Thorncliffe Park Drive. On Tuesday, September 9, water service to residents in these properties will be interrupted overnight between 7:00 p.m. to 7:00 a.m. Water service will be restored upon completion of this work.
- Watermain shutdown & isolation notices
If you are experiencing a sudden loss of water pressure, contact 311 to submit a service request.
If you have no water during cold weather and have not received communication that Toronto Water is conducting repairs in your neighbourhood or your location or address is not found on the No Water map, then the water pipes on your property may be frozen.
Here are some other reasons you may have no water:
- The water may have been shut off to the house from the City's main water box.
- There may be a water main break in the area which may result in water being turned off on the street.
- The City may be relining water service and has turned off the water to your house or another type of work may be affecting your water.
- The stop and waste valve may be turned off.
If none of these conditions exist you can submit a service request online at https://www.toronto.ca/311
Toronto Water will check to see if there is any scheduled water work for your area, and if not, they will come out to investigate the problem.
