The Ontario Public Health Standards mandate health units in the province to improve population health by tackling health inequities.
Our services are responsive, equitable and accessible to Toronto’s global community. We meet Toronto’s ever changing health needs through culturally competent programs, translated materials, language interpretation, partnerships with community agencies and continuous community engagement.
While we emphasize the health of Toronto as a whole, we also focus on population groups that have the greatest health needs but the least resources.
We undertake research, policy initiatives and advocacy to tackle health inequities in Toronto.
We understand that most factors affecting health lie beyond the reach of the health sector alone and work to build inter-sectoral partnerships to improve Toronto’s health status.
We continuously measure our health equity achievements as well as uphold accountability and transparency for the people we serve.
Accessibility for people with disabilities is an ongoing priority. We support the implementation of the Accessibility for Ontarians with Disabilities Act, aiming for full accessibility by 2025.
Diversity is our strength. We actively build a workforce that reflects the communities we serve and leverage the perspectives, experiences and community connections that a diverse workforce brings.
We provide our staff with ongoing education to expand competency in equity-based practice for serving diverse communities with complex health needs.
We build a welcoming and respectful climate for clients and employees that is free of harassment and discrimination.