Your voter information card (VIC) lists when and where to vote in person. Bringing your VIC to the voting place will make the voting process faster.
VICs are mailed out to all voters who are on the voters’ list as of September 20 at 11:59 p.m. This ensures cards are received prior to advance voting days, October 6 to 11.
You can find out when and where you go to vote by using MyVote or by calling 311.
Important To Know
- You do not need a VIC to vote.
- You can only vote once in the municipal election, even if you received more than one voter information card. It is an offence to vote more than once.
- The VIC is not a form of identification. You must present acceptable identification when you go to vote.
Getting on the Voters’ List
In order to access a VIC, you first need to be on the voters’ list.
Every effort is made to remove as many duplicates as possible, but it's important that all voters use MyVote to review and confirm their information on the list in advance of any election. Additions or updates to the list must be made online by October 11 at 7 p.m. If you miss the online deadline, you can add yourself to the voters' list when you go to vote at the voting place on election day (October 26).
How To Access Your Voter Information Card (VIC)
VICs are mailed out to all voters who are on the voters’ list as of September 20 at 11:59 p.m.
If you don't receive a VIC in the mail, but you are on the voters' list, you can download or print your digital VIC through MyVote. You are not required to have a printed copy of your VIC. You can show your VIC on your mobile device when you go to vote.
If you are unable to access MyVote, call 311.
VIC Facts You Need To Know
Voter Cards in the Mail
- VICs are mailed out to all voters starting September 28 to voters who are on the voters’ list as of September 20 at 11:59 p.m.
If You Haven’t Received Your VIC
- If you’re on the voter’s list and you haven’t received your VIC, but someone in your household has, this is because Canada Post mails the VICs in batches.
- Canada Post is closed for the National Day for Truth and Reconciliation, with no mail delivery on September 30.
What To Do if You Receive More Than One VIC
- If you receive more than one VIC, bring the most accurate card that matches your identification to the voting place when you go to vote. For the duplicate card, you can choose to:
- Dispose of it.
- Print Duplicate – Return to Sender on the card and drop it in any Canada Post mailbox.
- Take the additional card when you go to vote and give it to an election official letting them know the card is a duplicate.
- Call 311 and an agent will be able to update your information on the voters’ list.
VIC for Someone Who Does Not Live at Your Address or Is Deceased
- If you receive a VIC for a person that does not live in your household, you can print Return to Sender on the card and drop it in any Canada Post mailbox.
- If you receive a VIC for a person who is deceased, you can print Deceased – Return to Sender on the card and drop it in any Canada Post mailbox.
How To Update Your VIC Information
- If you received your VIC, but the information is incorrect, you can take the VIC with you when you go to vote and make any necessary revisions by completing a Voter List Amendment Application at the voting place.
