Voter Information Cards

The Voter Information Card (VIC) provides useful information on where and when you can vote during Toronto’s municipal election. It’s also a helpful tool to take to the voting location when you vote, because it confirms for election officials that you are on the voters’ list and that can speed up time spent in the voting location. 

You can find out when and where you go to vote by using MyVote or by calling 311.

Important To Know

  • You do not need a VIC to vote.
  • You can only vote once in the municipal election, even if you received more than one voter information card. It is an offence to vote more than once.
  • The VIC is not a form of identification. You must present acceptable identification when you go to vote.

  • Learn more about what to expect on voting days. 

Getting on the Voters’ List

In order to access a VIC, you first need to be on the voters’ list. The Municipal Property Assessment Corporation (MPAC) is responsible for preparing the preliminary list of electors for each municipality and school board in Ontario.

Every effort is made to remove as many duplicates as possible, but it’s important that all voters use MyVote to review and confirm their information on the list in advance of any election. Revisions to the list must be submitted to Toronto Elections by October 14 at 4:30 p.m.

Voters were able to make those edits through MyVote until September 23. Edits can now be submitted by emailing VoterRegistration@toronto.ca or by calling the Toronto Elections Call Centre (416-338-1111 option 0) by October 14 at 4:30 p.m. You can add yourself to the voters’ list when you go to vote at the voting place.

How To Access Your Voter Information Card (VIC)

VICs were mailed out to all voters who were on the voters’ list as of September 19. This ensured cards were received prior to advance voting days, October 7 to 14. 

If you don’t receive a VIC in the mail, but you are on the voters’ list, starting October 3, you can view, download or print your VIC through MyVote. You are not required to have a printed copy of your VIC. You can show your VIC on your mobile device when you go to vote. 

If you are unable to access MyVote, contact the Toronto Elections Call Centre (416-338-1111 option 0) to discuss options.

VIC Facts You Need To Know

Voter Cards in the Mail

  • VICs were mailed out to all voters who were on the voters’ list as of September 19.

If You Haven’t Received Your VIC

  • If you’re on the voter’s list and you haven’t received your VIC, but someone in your household has, this is because Canada Post mails the VICs in batches. 
  • Canada Post is closed for the National Day for Truth and Reconciliation, with no mail delivery on Friday, September 30.

What To Do if You Receive More Than One VIC

  • If you receive more than one VIC, bring the most accurate card that matches your identification to the voting place when you go to vote. For the duplicate card, you can choose to:
    • dispose of it
    • print Duplicate – Return to Sender on the card and drop it in any Canada Post mailbox
    • take the additional card when you go to vote and give it to an election official letting them know the card is a duplicate
    • call the Toronto Elections Call Centre (416-338-1111 option 0) and an agent will be able to update your information on the voters’ list

VIC for Someone Who Does Not Live at Your Address or Is Deceased

  • If you receive a VIC for a person that does not live in your household, you can print Return to Sender on the card and drop it in any Canada Post mailbox.
  • If you receive a VIC for a person who is deceased, you can print Deceased – Return to Sender on the card and drop it in any Canada Post mailbox.

How To Update Your VIC Information

  • If you received your VIC, but the information is incorrect, you can take the VIC with you when you go to vote and make any necessary revisions by completing a Voter List Amendment Application at the voting place.