The City of Toronto’s Housing Secretariat offers training resources for community housing providers, including RGI trainings, online demonstrations and modules.

The next session of the Ontario Non-Profit Housing Association’s (ONPHA) “Toronto – The Simplified World of RGI Administration Course,” runs from October 13, 2026 – December 8, 2026. Participants can complete the online course at their own pace over the eight-week period. It requires approximately 20 hours of total study time.

This course provides participants with an overview of RGI administration under the new simplified rules, as well as the City of Toronto’s local rules and guidelines. Successful completion of this course is mandatory for all new RGI administrators in the City of Toronto, regardless of whether new administrators have completed any previous training on the new simplified RGI rules.

For more information and course registration go to ONPHA’s Toronto RGI course website.

 

Navigating the RGI Loss of Eligibility (LOE) process is an online training for housing providers that administer the Rent-Geared-to-Income (RGI) program. The course is approximately fours hours of total learning time, and participants can complete the course at their own pace.

The course provides an overview of the LOE process and helps participants strengthen their critical-thinking and decision-making skills in complex eligibility situations. Through interactive modules, quizzes, and case studies, participants will build practical knowledge while exploring approaches that support housing stability.

This course is available to housing providers in the City of Toronto’s portfolio.

Upcoming Course Dates

  • September 22 to October 14, 2026
  • October 21 to November 11, 2026
  • November 18 to December 9, 2026
  • January 12 to February 2, 2027

    To register, visit Navigating the RGI Loss of Eligibility Process Training Course.

    This video is an information session for RGI Administrators regarding how to implement the new asset limit for ongoing eligibility for rent geared-to-income (RGI) assistance.

    This Information session provides an overview of the changes and assistance in incorporating these new requirements into the annual RGI review process.

     

     

    This Q & A document is a supplemental resource about the implementation of asset limits for RGI eligibility.

    The RGI Administration Manual is the primary resource for housing providers and RGI administrators to use in the administration of the RGI program. This document must be used in conjunction with the RGI Administration Manual. 

    Affordable Housing providers who are required to submit an Annual Occupancy Report (AOR) or an Initial Occupancy Report, please review the instructional video.

     

     

    Housing providers who are required to submit an annual Capital Expenditure Report, please review the instructional video on how to complete the report.

     

     

    Date modified: August 18, 2026