Training Opportunities for Housing Providers

The City of Toronto offers training resources for housing providers. Registration information for courses can be found below. Online demos and modules can be accessed directly through the links below.

RGI Administration Toronto Course-Mandatory (Registration Information)

The next Ontario Non-Profit Housing Association’s (ONPHA), “Toronto -The Simplified World of RGI Administration Course,” will run June 24 to August 19, 2025. Participants can complete the online course at their own pace over the eight-week period. It requires approximately 20 hours of total study time.

This course provides participants with an overview of RGI simplification and the City of Toronto’s local rules and guidelines. Successful completion of this course is mandatory for all new RGI administrators in the City of Toronto, regardless of whether new administrators have completed any previous training on RGI simplification.

For more information and course registration go to ONPHA’s Toronto RGI course website.

Asset Limits and RGI Eligibility (Information Session)

This video is an information session for RGI Administrators regarding how to implement the new asset limit for ongoing eligibility for rent geared-to-income (RGI) assistance.

This Information session provides an overview of the changes and assistance in incorporating these new requirements into the annual RGI review process.

This Q & A document is a supplemental resource about the implementation of asset limits for RGI eligibility.

The RGI Administration Manual is the primary resource for housing providers and RGI administrators to use in the administration of the RGI program. This document must be used in conjunction with the RGI Administration Manual.

Access to Housing (Registration Information)

Access to Housing provides online training to housing providers who use the Centralized Waiting List to fill Rent-Geared-to-Income (RGI) vacancies. Training is delivered biweekly on Thursdays. Anyone using or accessing the RENTCafé system is required to complete this training.

To register complete the following:

Download the MyAccesstoHousingTO – RENTCafé User Agreement form.
Complete the MyAccesstoHousingTO – RENTCafé User Agreement.
Complete the RENTCafé Training Enrollment Form where you will be required to upload the completed MyAccesstoHousingTO – RENTCafé User Agreement.

Once you have completed these steps, Access to Housing will process your registration and send you the following:

One week prior to training, confirmation of enrollment
Two days before training, a Webex meeting invitation
On training day, a reminder notice

If you require assistance, please email helpdesk_myaccesstohousingTO@toronto.ca.

Annual Occupancy Reports (Demo)

Affordable Housing providers who are required to submit a 2023 Annual Occupancy Report (AOR) or Initial Occupancy Report, please review the instructional video on how to complete the report.

Capital Expenditure Reports (Demo)

Housing providers who are required to submit an annual Capital Expenditure Report, please review the instructional video on how to complete the report.