This list shows training programs to help prepare for employment, self-employment or career advancement.

Program participants receive $250/month for training-related expenses plus $142/month for transportation to attend classes.

If you don’t see the course you need, ask your caseworker about other training program opportunities. 

Please speak to your caseworker about program prerequisites and availability. All programs require caseworker referral.

 

Training Focus Program and Agency Name Description Target Group
Preparing for Employment

Avenues to Advancement Work Skills Program

Ability Learning Network

This 10-week program assists participants who are distant from the labour market explore career options, build essential skills, and create and implement a plan to achieve their work and learning goals. Mental Health
Multiple Challenges
Long-Term Unemployed
Cleaning
Maintenance
Handy Work
Housekeeping

Building Maintenance and Repair

Ability Learning Network

This 16-week program prepares participants for employment in the field of building maintenance and repair. The training includes the basics of carpentry, plumbing, electrical and drywall, workshops focused on employability and essential skill development and includes on-the-job work placement. All
Preparing for Employment

START Customer Care Careers for Immigrant Women

ACCESS Employment

This nine-week program prepares immigrant women to obtain employment or pursue additional training in customer service in the financial services, business services or tourism sectors. Individuals in Recovery/with Addictions
Newcomers
Women
Transportation

AZ Tractor Trailer Driving Program

Alpine Truck Driver Training

This eight-week program prepares participants for employment as an AZ Tractor-Trailer Truck Driver. All
Transportation

DZ Truck Driving

Alpine Truck Driver Training

This four-week program will help participants acquire the skills and knowledge to operate a straight truck, making them a safe, well-trained and highly skilled professional truck driver. All
Construction
Trades

 Pre-Apprenticeship and Trades Career Training Program

Building Up

This eight-week program will provide a mix of in-class upgrading, hands on skills, and exposure to multiple trades and will support participants in retaining employment in the form of apprenticeships and long term careers. All
Travel
Tourism
Hospitality

Skills for Entry into the Travel and Tourism Industry

Canadian Centre For Skills Development

This 20-week program covers all aspects of the travel and tourism industry, preparing participants to write the Travel Industry Council of Ontario exam for employment in the travel/tourism field. All
Preparing for Employment

Bridges to Employment

Centre for Education and Training

This 11-week program provides intensive support to participants with complex employment and social needs to address personal, educational and skill-building goals and plan their entry or return to employment. Multiple Challenges
Preparing for Employment

Next Steps: Employability Skills

Centre for Education and Training

This 11-week program helps youth aged 18-29 with complex employment and social needs to develop a career path for successfully entering or returning to work. Youth 18-29
Multiple Challenges
Preparing for Employment

Building Connection

Centre for Immigrant and Community Services (CICS)

This seven-week program helps immigrants/newcomers (in Canada 10 years or less) to address personal, educational and skill-building goals while planning their return/entry to employment or self-employment. Newcomers
Long-Term Unemployed
Adult (45 and over)
Security
Protective Services

Protective Services

Centre for Security Training and Management Inc.

This five-week program provides training through lectures, role playing, hands-on practice and simulations and includes life skills, interview skills, job searching and job retention. At the end of the program, graduates will have the skills and abilities to pursue an entry-level position as a Security Officer or Undercover Loss Prevention Officer. All
Transportation

DZ Truck Driver Program

City Truck & Forklift Driving School Ltd

This three-week program prepares participants for employment as a DZ Truck Driver (straight trucks, delivery trucks and fire trucks). All
Transportation

AZ Tractor-Trailer Truck Driver Program

City Truck & Forklift Driving School Ltd

This 10-week program prepares participants for employment as an AZ Tractor-Trailer Truck Driver. All
Preparing for Employment

Internationally Trained Individuals Program

COSTI

This four-week program assists internationally trained individuals to improve their life and employment opportunities. Internationally Educated Professionals
Newcomers
Food Services

Sustainable Food Sector Employment – A Collaborative Approach

Dixon Hall

This 10-week program equips participants with in-demand skills necessary to pursue their career goals in the food and beverage sector through technical skills training, career planning and practical experience. All
Preparing for Employment

Youth Incubator Program

Dixon Hall

This eight-week program helps youth aged 18-29 interested in construction/trades, food services/hospitality, arts, business or entrepreneurship to move towards employment and/or further education. Youth 18-29
Social Services

Working with People in the Social Sector

East Scarborough Storefront – Tides Canada

This 15-week program provides classroom experiential learning, practical experience in the field and individual coaching and supports so that participants can secure entry-level positions in the social service sector (e.g. program assistant, outreach worker or receptionist) and/or individualized bridging into academic upgrading (e.g. college certificate or diploma in a variety of related subjects like social services worker, employment counsellor or community development worker). All
Cleaning
Maintenance
Handy Work
Housekeeping

Housekeeping Room Attendant

EnVision/VTRAC

This six-week program trains participants for long-term sustainable employment in the hospitality industry. It offers a combination of classroom training, unpaid placement and job placement supports. All
Travel
Tourism
Hospitality

Career Directions in Hospitality

Fred Victor Centre

This 10-week program is for people who are interested in the hospitality industry but currently lack the skills required to work in this field. All
Preparing for Employment

Career Exploration

Fred Victor Centre

This 10-week program provides participants with the tools and resources to increase self-esteem and improve their abilities so they can overcome employment barriers and develop a solid career plan. All
Preparing for Employment

Age Advantage 45+ Program

Gateway Café

This eight-week program helps adults aged 45 or more to explore career options, learn life skills, job search skills and MS Office, and includes a work placement to gain experience and skills. Adult (45 and over)
Preparing for Employment

Life Mapping

Gateway Café

This eight-week program assists people with little or no work experience to find a vocational focus, and includes certification in WHMIS, Smart Serve, Serve-Ability, First Aid/CPR and training in MS Office. Newcomers
Multiple Challenges
Long-Term Unemployed Women
Men
Adult (45 and over)
Security
Protective Services

Security Guard Training Program

Gateway Café

This six-week program prepares individuals to secure employment as Security Guards and pursue other occupations in the safety sector through workshops that develop employability skills specific to the industry and the opportunity to enhance interviewing, resume writing and job searching skills. At the end of the program, participants will be prepared to become licensed under the Ministry of Community Safety & Correctional Services. All
Retail

Apparel Fit Technician

George Brown College

This 16-week program offers participants in-class instruction in customer service and garment fitting to prepare students to find entry-level positions as fit technicians for bridal and custom apparel, costume or retail fitting room and custom made clothing. All
Manufacturing

Industrial Power Sewing

George Brown College

This 16-week program offers participants in-class instruction in the basics of industrial sewing and prepares students to become sewing machine operators, sewing supervisors or sample sewers, begin a sewing business and/or do custom sewing. Students will complete this program with sector specific technical skills training and receive certification upon completion. All
Customer Service
Call Centre

Customer Service Diploma

Grade Learning

This seven-week program prepares participants for a range of jobs in customer service, covering topics such as sales professionalism, customer service and basic computer. All
Security
Protective Services

Security Officer Diploma

Grade Learning

This four-week program prepares individuals to secure employment as Security Guards and pursue other occupations in the safety sector. Graduates will know effective communication techniques and strategies for the field, common protocols and procedures of the security industry, safety standards that relate to the field, how to professionally interact with public and other legal authorities in a variety of situations and be able to explain and apply the Private Security and Investigative Services Act, Code of Conduct and applicable Canadian laws to common security scenarios and case studies. All
Administrative
Reception
Secretarial

Office Administration

Grade Learning

This 16-week program will prepare participants for a range of jobs within a variety of office environments. Many entry-level office positions begin with office administration which are available to individuals who have limited job market experience or people who are returning to the job market following a disruption in their work. This occupation is often used as a first job experience and as a starting point for many other occupations in the same industry or elsewhere. All
Cleaning
Maintenance
Handy Work
Housekeeping

Professional Building Management Development Program

Greater Toronto Apartment Association

This 12-week program prepares participants for a career in building management. Training includes “soft-skills” training, building management and administration, housekeeping and basic plumbing, electrical and general repairs, and on-the-job work placement. All
Food Services

Banquet and Restaurant Server Training

Hospitality Workers Resource Centre

This nine-week program prepares participants to enter the hospitality and food service sector with the skills, knowledge, attitude and experience required to secure employment as Restaurant or Banquet Servers with Toronto hotels and restaurants. All
Travel
Tourism
Hospitality

Hotel Front Office Guest Services

Hospitality Workers Resource Centre

This four-week program prepares participants for Front Desk Agent, Bell Person, Reservationist and Switchboard Operator positions, and includes practical work experience in a hotel setting. All
Cleaning
Maintenance
Handy Work
Housekeeping

Hotel Room Attendant Training

Hospitality Workers Resource Centre

This four-week program trains participants to succeed in the hospitality industry as Room Attendants, and includes hands-on training in a hotel. All
Travel
Tourism
Hospitality

Kitchen Porter

Hospitality Workers Resource Centre

This four-week program familiarizes trainees with the skills and knowledge needed to complete tasks in a kitchen which include duties such as cleaning, washing up and basic food preparation: work safely in a business kitchen environment and knowledgeable on food safety. All
Construction
Trades

CWB Welding Techniques Program

Institute of Technical Trades Ltd

This 12-week program focuses on practical skill development and helps participants get their welding licenses. Participants will learn oxy-acetylene torch cutting, electric Arc welding and flux-core welding. Upon completion, graduates will be ready to be employed as welders in construction and manufacturing. All
Transportation

AZ Tractor-Trailer Program

Jay’s Professional Truck Training Centre

This eight-week program prepares participants for the Ministry of Transportation of Ontario road test, following which participants will be able to operate tractor- trailers with confidence as AZ Commercial Drivers / AZ Transport Drivers. All
Transportation

BZ Program

Jay’s Professional Truck Training Centre

This four-week program prepares participants for employment as Transit Bus Drivers, Coach Drivers, School Bus Drivers and Passenger Vehicle Drivers. All
Transportation

DZ Program

Jay’s Professional Truck Training Centre

This four-week program prepares participants for employment as Straight Truck, Delivery Trucks and Fire Truck Drivers. All
Preparing for Employment

Finding Employment with a Criminal Record

John Howard Society of Toronto

This four-week program helps individuals who have difficulty finding or maintaining employment due to a criminal record to acquire the tools necessary to succeed in looking for and finding work. Multiple Challenges
Men
Preparing for Employment

S.T.E.A.M Strategies Toward Employment and Assertiveness Management

John Howard Society of Toronto

This four-week program for men provides strategies for dealing with anger productively by teaching participants positive communication skills and the ability to acquire the tools to overcome barriers to employment. Multiple Challenges
Men
Preparing for Employment

Psychoeducational Assessment and Vocational Evaluation (PAVE)

JVS Toronto

This 12-week program provides participants with a psychovocational assessment and support to develop an individualized action plan based on their interests and abilities, leading to employment, further training or other next steps. All
Preparing for Employment

Vocational Evaluation Assessment

JVS Toronto

This eight-week program provides participants with vocational evaluation assessment and support to develop an individualized action plan based on their interests and abilities, leading to employment, further training or other next steps. All
Customer Service
Call Centre

Tremplin Emploi-Skills Training & Mentorship for Careers in the in the Financial Services Sector

La Passerelle-I.D.E.

This 15-week culturally tailored, bilingual certificate program (French-English) provides training to un- and under-employed Francophone Torontonians, including racialized people and newcomers to prepare them to launch a career in the financial/customer services sector. Francophone
Preparing for Employment

Employment Essentials Skills for Francophone Bilingual Talents

La Passerelle-I.D.E.

This nine-week employment skills development program helps connect Francophones to sustainable job opportunities in Toronto. Francophone
Self-Employment

Self-Employment Skills For Francophone Bilingual Talents

La Passerelle-I.D.E.

This eight-week program helps Francophones to start and develop their own businesses with the help of mentors, and provides support to develop the business for  6 months or more. Francophone
Construction
Trades

TradeLinx

Labour Education Centre

This 12-week program prepares participants with the essential skills, workplace communication, math, health and safety, construction certification and wrap around supports to start an apprenticeship in carpentry, construction, ironwork or sheet metal. All
Preparing for Employment

Step Forward for Different Learning Abilities

Learning Disabilities Association of Toronto District

This eight-week program helps individuals with self-identified and/or diagnosed exceptionalities and different learning abilities to unlock doorways to future opportunities in employment and learning. Individuals with Intellectual Disabilities
Individuals with Learning Disabilities
Cleaning
Maintenance
Handy Work
Housekeeping

Bicycle Assembly & Maintenance

Learning Enrichment Foundation

This nine-week program leads to an industry-recognized certificate in Bicycle Assembly and Maintenance, and includes WHMIS, First Aid, health and safety training, and hands-on work placement. All
Child Care

Early Childhood Assistant Training

Learning Enrichment Foundation

This 14-week program provides the skills and certifications needed to work as an Early Childhood Assistant, and provides hands-on training and two work placements to gain experience in the field. All
Warehousing
Shipping-Receiving

Industrial Skills Training

Learning Enrichment Foundation

This 13-week program provides the training and certifications required to work in the shipping/receiving and warehousing industries. Training includes shipping and receiving, propane handling, WHMIS, health and safety, First Aid/CPR, basic computer and Raymond Reach, Counter Balance and Walkie-Rider Forklift. All
Preparing for Employment

Career Essentials

March of Dimes Canada

This 16-week program helps individuals who are furthest from the labour market to transition to work, further education/training and/or other supports. Long-Term Unemployed
Preparing for Employment

Employment Expedition Program

Metrics Vocational Services

 

This 10-week program helps participants who face multiple barriers to employment to assess their current status, discover their potential, and develop strategies to make the transition to employment, further education/training and other supports. Multiple Challenges
Long-Term Unemployed
Preparing for Employment

Employment Exploration Program

Metrics Vocational Services

This 10-week program helps participants with some barriers to employment to develop a career plan based on their skills and abilities, and take the next steps to employment, further education/training or other supports. Multiple Challenges
All
Preparing for Employment

Employment Steps Program

Metrics Vocational Services

This 10-week program helps participants with minimal barriers to employment to establish realistic vocational goals and a supportive plan for moving closer to employment. All
Preparing for Employment

Aboriginal Pre-Employment Development Program

Miziwe Biik Aboriginal Employment & Training

 

This six-week program helps Aboriginal participants overcome job search barriers, identify skills and abilities, and set achievable goals leading to employment or skill-based training opportunities. Multiple Challenges
Long-Term Unemployed Aboriginal
Preparing for Employment

Moving Forward

Neighbourhood Link Support Services

This eight-week program helps people with mental health challenges to identify and overcome barriers, explore career options and develop practical tools to support their transition to employment. Mental Health
Multiple Challenges
Preparing for Employment

New Knowledge, New Steps for Newcomers

Neighbourhood Link Support Services

This six-week program provides immigrants/newcomers with the knowledge and skills to successfully enter the workplace, pursue further education or get connected to another work preparation program. Newcomers
Long-Term Unemployed
Preparing for Employment

SEW-IT! Sewing Entrepreneurship for Women In Toronto

Newcomer Women’s Services Toronto

This 12-week program supports women to create their own online fashion business. Training includes entrepreneurial fashion tutorials, business mentorship, business essentials, social media and the creation of a pop-up shop. Newcomers
Women
Information Technology

IT (Youth)

NPower Canada

This 16-week program launches low-income, diverse young adults into IT careers by providing technical and professional skills training (such as globally recognized IT certifications including Cisco IT Essentials and CompTIA A+), paid placements, job placement services and 2 years of post-hire support including mentoring and career development coaching. Youth 18 – 29
Customer Service
Call Centre

Digital Customer Care Professional

NPower Canada

This 10-week program equips young adults with the professional and technical skills (including Microsoft Office Specialist certification in MS Excel) required to secure employment in junior-level customer care positions, typically in enterprise-level contact centres, with top firms such as CIBC, Morneau Shepell, RBC, TD and TELUS. Multiple Challenges
Newcomers
Youth 18-29
Preparing for Employment

Oasis Employment Essentials Program

Oasis Addiction Recovery Society

 

This six-week program for people in recovery from drugs/alcohol includes life and employment skills; basic computer skills; personality assessments; addiction recovery skills and maintenance; exploration of education and employment options; and goal setting. Mental Health
Individuals in Recovery/with Addictions
Preparing for Employment

Employment Linx Program

On-Track Career & Employment Services

This four-week program encourages youth aged 18-29 to explore the construction trades as a career. Upon completion, they will have a direct referral to their next step — employment, apprenticeship program or further education. Youth 18-29
Multiple Challenges
Preparing for Employment

Success in Motion

Operation Springboard

This six-week program helps individuals who are experiencing barriers to employment to find employment or training in their chosen field. Multiple Challenges
All
Information Technology

Learn 2 Earn:  Digital Media E-Commerce Program for Youth

Operation Springboard

This eight-week program supports participants to learn audio/visual production, e-commerce marketing, video/podcasting, website development, graphic design, event-set up/management and social media platforms. The program will enhance opportunities for employment in the digital media field including film/TV/video production companies, event management companies, social media content creators, website/branding/marketing companies and businesses who use communication technologies. Multiple Challenges
Youth 18 – 29
Preparing for Employment

Women’s Employment Development Program

Opportunity For Advancement

This intensive six-week program helps women with minimal engagement in the workforce to learn the skills they need to succeed in setting and achieving their employment and vocational goals. Women
Food Services

Ready to Work: Hospitality Career Pathways

OTEC Ontario Tourism Education Corporation

This eight-week program combines industry-recognized training and national emerit hospitality certification with workplace-based training post-hire supports. The program provides participants with sector-relevant knowledge, skills and experience; individualized career coaching and assistance with developing their career plan; helps clients transition into employment in the sector or enroll in a relevant education/training program; and provides post program support to assist those who transition into employment, with retaining their new job. All
Transportation

AZ Tractor – Trailer & Flatbed Training Program

Pine Valley Driving Academy

 

This eight-week program provides dry van, flatbed and Moffat Monty Training. Participants will gain access to advanced skills, in-depth driving techniques and a comprehensive knowledge of the trucking industry including current regulatory implementation of the Mandatory Entry Level Training (MELT). Students will also be trained in load securement, Transportation of Dangerous Good, Workplace Hazardous Materials Information System and Air Brakes. This program provides certification and prepared students for the Commercial Driver Ontario AZ License Exam. All
Transportation

DZ Tractor – Trailer & Flatbed Training Program

Pine Valley Driving Academy

This four-week program offers a unique combination of manual and automatic training on trucks, giving students the necessary experience to drive any truck. This course fully prepares students for the Commercial Driver Ontario DZ License examination and teaches all the skills required to find employment in the trucking industry. All
Customer Service
Call Centre

Excelling in Customer Service

Polycultural Immigrant and Community Services

This six-week program prepares women for employment in the customer service and food and beverage service sectors. It will provide knowledge of the sector and employment requirements, develop skills needed to find and maintain employment, obtain certification for food handling and smart serve, learn how to use a cash register, and support the job search and job maintenance process. Women
Preparing for Employment

Career Exploration and Employment Assistance Program

Polycultural Immigrant and Community Services

This four-week program helps participants who are distant from the labour market to address employment-related barriers, connect to available resources, develop their career goals and put them into action. Multiple Challenges
Long-Term Unemployed
Information Technology

YES IT Training for Youth

Progress Career Planning Institute

This 14-week program provides IT training with an emphasis on combining technical and soft skills in a non-traditional classroom setting. It also provides experiential learning in computer network and hardware combined with Workplace Essential Skills. Youth 18-29
Construction
Trades

Building for the Future: Connecting to the Trades

PTP Adult Learning and Employment Programs

This 12-week program guides participants through the apprenticeship system in Ontario. Participants will develop a clear plan leading to employment, further education or other work preparation primarily in the construction trades. All
Food Services

Elevate: Exploring the Food Industry

PTP Adult Learning and Employment Programs

This 10-week program uses in-class learning, site visits and work placements in the food processing and manufacturing sectors to support participants gain literacy, essential skills, and certain technical skills for the food services sector. All
Customer Service
Call Centre

Customer First

Rehabilitation Network Canada Inc.

This eight-week program prepares participants for a career in the customer service sector by developing their hard and soft skills and providing practical experience. It also provides participants with career exploration guidance to narrow their interest in the customer service industry to sub-sectors that may include the following: retail, sales, call-centre, general office and information services, food and hospitality services, etc. Multiple Challenges
Preparing for Employment

RNC Career Assessment and Exploration Program

Rehabilitation Network Canada Inc.

This six-week program helps participants who experience a variety of barriers, such as personal, social, vocational and emotional barriers, which have prevented them from moving closer to the labour market and/or employment. The focus is on individuals who have been unemployed and/or have only held short-term employment positions, and have employment retention challenges. Multiple Challenges
All
Preparing for Employment

RNC Employment Skills Program

Rehabilitation Network Canada Inc.

This six-week program helps people who experience barriers to employment (e.g. out of the workforce two or more years, difficulty retaining jobs) to overcome their barriers, explore career options, develop life/workplace essential skills, and establish career/life goals. Multiple Challenges
Long-Term Unemployed
All
Preparing for Employment

Employment Success for Newcomer Women

Rexdale Women’s Centre

This six-week program supports newcomer women to develop the skill and career direction they need to enter/re-enter and progress in the workplace. Participants who are more distant from the labour market will be supported to prepare for further education, retraining, employment and/or self-employment. Newcomers
Women
Preparing for Employment

Essential Pathways to Employment

Riverdale Immigrant Women’s Centre

This eight-week program  provides unemployed individuals with skill training and tools needed to enter the labour market. This program includes assessment and referral, career/life skills training, computer/internet training and coaching. All
Food Services

Career Pathways for Employment in Food Services

Riverdale Immigrant Women’s Centre

This 10-week program will provide sector specific skills training, assessment, career exploration, development of individual career plan; and customized supports to pursue a job in the following fields: food and beverage service, catering and social entrepreneurship, office and administration, and events management. All
Transportation

A-Z Tractor Trailer

S & A Sprint Truck Driving School

This eight-week program prepares participants with the skills required for employment as an AZ Tractor-Trailer Truck Driver. Upon successful completion of the program, participants will receive job search support and referrals to employment opportunities that will help them transition to employment. Adult (45 and over)
Transportation

B-Z Bus Program

S & A Sprint Truck Driving School

This five-week program provides participants with the skills required for employment as a BZ Bus Driver (transit buses, coaches, school buses and passenger vehicles). Upon successful completion of the program, participants will receive job search support and referrals to employment opportunities that help them transition to employment. Adult (45 and over)
Transportation

D-Z Tractor Trailer

S & A Sprint Truck Driving School

This five-week program provides participants with the skills required for employment as a DZ Truck Driver (straight trucks, delivery trucks and fire trucks). Upon successful completion, drivers will be licensed to drive vehicles such as straight trucks, dump trucks, cement trucks, garbage trucks and fire and rescue trucks with air brakes. Adult (45 and over)
Preparing for Employment

Dreaming in Colour

Salvation Army

This 12-week program helps participants looking for employment or further education/training. The program includes time management and goal setting, life skills and employment readiness and job shadowing. All
Business
Finance

Accounting Finance Program

Skills for Change

This 26-week program will teach participants the necessary tools to understand the complete bookkeeping cycle of service, merchandising type of business, bank reconciliation/cash funds and payroll. Participants will also be introduced to the principles of financial planning. All
Administrative
Reception
Secretarial

Connections

St Stephen’s Community House

This 18-week program helps job ready newcomers and immigrant clients who speak English as a Second Language to obtain employment in the office support, customer service and retail fields. It includes training in MS Office Suite 2010, Business English, customer service excellence, life skills, job search preparation and on-the-job work placement. Newcomers
Retail

Retail Career Pathway PEAK BASICS Program

St Stephen’s Community House

This five-week program prepares youth for a rewarding career in the retail sector through classroom training including certification in the Retail Council of Canada’s PEAK BASICS training, employability skills and essential skills. Upon completion of the pre-employment training, youth are placed with a retail employer for a 12-week paid internship. Youth 18-29
Self-Employment

Self-Employment Development

Toronto Business Development Centre

This eight-week program helps participants develop the skills necessary to successfully start and run their own business, and provides support to develop the business for six months or more. All
Food Services

Entry to Food Processing

Toronto District School Board

This eight-week program provides participants with the skills required to enter the food processing or food services industry through classroom and on the job work experience. Men
All
Transportation

Tractor Trailer MELT Training Program

Toronto Truck Driving School

This five-week program provides qualified students with the skills necessary for operating and driving straight or articulated trucks, weighing over 4600 kg with three or more axles, to transport goods and material. All
Transportation

Heavy Equipment Operator Training Program

Toronto Truck Driving School

This eight-week program teaches participants the operation and routine maintenance of heavy equipment machines including: the excavator, backhoe and front-end loader. Designed by industry professionals with an emphasis on hands-on practical training, this program provides students with the necessary skill set to operate advanced heavy machinery. All
Customer Service
Call Centre

Customer Service and Call Centre Certificate Program

University Settlement

This four-week program helps participants to find employment in a call centre environment. Training will focus on the acquisition of job skills, counselling and soft skills development. All
Preparing for Employment

Ve’ahavta Street Academy

Ve’ahavta

This nine-week essential skills program seeks to empower marginally housed and vulnerable adults by supporting the transition to training/education, apprenticeship and other services. Individuals in Recovery/with Addictions
Multiple Challenges
Information Technology

Digital Tech 2-Youth Sector

WoodGreen Community Service

This 22-week program will provide participants with an in depth overview of the IT field, training in digital technology, as well as critical thinking, communications and workplace acumen, followed by a four-week unpaid placement. Youth 18-29
Information Technology

Digital Media-Consumers to Creators

WoodGreen Community Service

This 26-week intensive course provides participants with an understanding of the history and trends of digital communications, an ability to code in HTML5/CSS3, training in the use of UI and UX Design, an introduction to video game engines and App Development. The program begins with a meet and greet and subsequent three day retreat hosted outside of Toronto. The key focus areas are: building rapport, industry knowledge/network and exploring Black identity from a cultural and gendered lens. Participants will also be introduced to the fundamentals of entrepreneurship. Finally participants will be placed in a six week internship with a digital technology company. Throughout the entire process there will be integrated wrap-around supports to assist participants to overcome life challenges and thrive in work. Mental Health
Youth 18-29
Women
Men
Preparing for Employment

Food Services and Horticulture Training

Working for Change

This 12-week program is for people with lived experience of poverty, homelessness, mental health/addiction issues, domestic violence and/or immigration issues to train for positions in food services or horticulture, specifically in the social enterprise sector. Mental Health
Newcomers
Multiple Challenges
Long-Term Unemployed
All
Preparing for Employment

Relief Worker Training

Working for Change

This 12-week program is for people with lived experience of poverty, homelessness, mental health/ addiction issues, domestic violence and/or immigration issues to train for relief positions in drop-ins, shelters and supportive housing projects. Mental Health
Newcomers
Multiple Challenges
Long-Term Unemployed
All
Administrative
Reception
Secretarial

Office Administration

Working Skills Centre

This 26-week program prepares participants for employment in an office setting as a Receptionist, Office Administrator, Office Clerk, Data Entry Clerk, or Database Manager. Training covers all aspects of office work including MS Office Suite, introduction to Adobe Suite Desktop Publishing, office procedures, customer service, and business communication. All
Administrative
Reception
Secretarial

Essential Skills for Office Professionals

Working Skills Centre

This eight-week program prepares participants for entry-level employment in office administration in a legal, medical or real estate office, or a retail position needing computer competency. Training includes Introduction to MS Word and Excel, office procedures, customer service and event planning. All
Administrative
Reception
Secretarial

Medical Receptionist

Working Skills Centre

This 24-week program prepares participants for employment as a Medical Receptionist/Secretary, Clinic Co-ordinator or Office Administrator. Training includes MS Office (Word, Excel and Outlook), office procedures, medical terminology, electronic medical record system (Nightingale), medical transcription, customer service and business communication. All
Financial Services

Careers in the Financial Services Sector using SAP Finance

Working Skills Centre

This 16-week program prepares participants for employment or more advanced training in the accounting field, using SAP-FI as End Users, Super Users or Consultants. All
Food Services

YMCA Basic Culinary Skills Training Program

YMCA of Greater Toronto

This 16-week program helps individuals gain skills and knowledge for a successful career in food services. Training includes large quantity food production, kitchen organization, sanitation, cooking and baking techniques, foods labs and much more. Classroom components include team building, self awareness, effective communication, food handlers, basic First Aid, WHMIS and job readiness workshops. All
Preparing for Employment

Evergreen Next Step

Yonge Street Mission

This five-week employment preparation program is for youth ages 18-29 with complex challenges and includes employability workshops, basic computer and on-the-job work placements for job-ready participants. Youth will be referred to further education/training, apprenticeships and other supports as needed. Youth 18-29
Construction
Trades

Construction Technology

York Construction Academy

This 12-week program is for people with a strong interest in the construction/renovation industry and includes theory and hands-on training in framing, rough carpentry, window and door installation, drywall, flooring, reading and drawing blueprints, basic plumbing, basic electrical, and safety. All
Preparing for Employment

Career Discovery

Youth Employment Services

This six-week program is for people with complex needs and is focused on career exploration, and providing intensive support to develop career and life goals and skills. Participants will gain a clear understanding of the current labour market and learn what they need to do to be successful in it.  Long-Term Unemployed
Preparing for Employment

Career Opportunity

Youth Employment Services

This six-week program provides participants with skill development activities and intensive support to prepare for employment. Participants will gain a clear understanding of the current labour market and the tools they need to succeed in it. All
Preparing for Employment

Employment Focus

YWCA of Greater Toronto

This 10-week vocational assessment and job readiness program supports women to explore career options, workplace essential skills, and develop career, life skills and life goals. Women
Preparing for Employment

Literacy and Essential Skills

YWCA of Greater Toronto

This seven-week program is for women who are interested in career exploration and learning essential skills for employment and includes literacy and essential skills to prepare for further training or employment and/or to write the GED exam. Women
Administrative
Reception
Secretarial

Administrative Clerk Certificate

YWCA of Greater Toronto

This 11-week program is for women interested in pursuing a career in office administration. Training includes essential computer skills, MS Word and Excel, business math, reception and administration skills, customer service, interpersonal  and communication skills. Women
Preparing for Employment

Choices: Take Charge for Life and Work

PTP Adult Learning and Employment Programs

This 12-week program is for individuals facing multiple barriers to employment. Participants will explore career and life options, learn skills, and develop work/life goals to help them transition to employment, further education or training and/or other supports. Multiple Challenges
All