People on Ontario Works Assistance or Ontario Disability Support Program (ODSP), can apply. Find a list of supplies and devices that may be covered below.

Low-income Toronto residents who need financial help to purchase these supplies or devices may also apply through the Hardship Fund.

Note: There is no funding available through Employment & Social Services for any medical benefits or supplies to persons residing in institutions such as Long-Term Care Homes, Homes for the Aged, Jails, Convalescent Homes, Treatment and Special Care Facilities, Group Homes, Long Term, or Chronic Care Facilities.

The Assistive Devices Program (ADP) provides funding assistance for both the purchase and rental of apnea/cardiorespiratory monitors if the applicant meets the medical eligibility criteria as indicated in the Respiratory Equipment Policy and Administration Manual

  • For people receiving assistance from Ontario Works or the Ontario Disability Support Program (ODSP), ADP will fund 100 per cent (100%) of the ADP-approved price. The client must tell the vendor they are receiving assistance and provide proof.
  • Residents not receiving assistance can apply through the Hardship Fund for up to 25% of the ADP-approved price
  • The ADP form and an invoice/cost quotation must be submitted to the caseworker.

These items include grab bars, bath chairs, bath seats, transfer benches, raised toilet seats, commodes, tub rails, hand-held showers, super-poles, bath brushes, bath mats, toilet safety frames, etc.

  • There is a contract with Motion Specialties for toilet and bath aids. Items from other suppliers cannot be funded.
  • Home safety assessment from an Occupational Therapist (OT), or a Physiotherapist (PT), from Community Care Access Centre (CCAC) or a recognized health care facility is required. The assessment must indicate diagnosis and prognosis.
  • Repairs required for equipment or items provided by Motion Specialties will be completed as per warranty period indicated.

Contact 416-338-8888 and follow prompt “Medical Items and Funeral Services” if:

  • you are receiving assistance from Ontario Works or ODSP, and you need to request or have questions about submitting a Motion Specialties order form
  • you are not receiving assistance, and would like to apply for the Hardship Fund and/or have questions about providing a cost estimate from Motion Specialties

 

Motion Specialties contact information:

72 Carnforth Road, Toronto, ON, M4A 2K7

Non-Insulin Dependent Diabetics

  • Prescriptions are accepted only from primary health care providers (medical doctors, or general practitioners) who are members of the College of Physicians and Surgeons.
  • The doctor’s prescription must make it clear the patient is non-insulin-dependent and therefore not eligible under the Assistive Devices Program.
  • A cost quotation is not required.

Insulin Dependent Diabetics

  • The Ontario Monitoring for Health Program, administered by the Canadian Diabetes Association, will fund 75% towards the cost of the Blood Glucose Monitor to a maximum of $75 or a maximum of $300 for a Talking Blood Glucose Monitor. Applications can be obtained by calling 1-800-361-0796. The client must have the application signed by their doctor or their Nurse Practitioner.

Patient must submit a copy of the completed Ontario Monitoring for Health Program form and an invoice or cost quotation from the pharmacy to their caseworker.

To apply for funding:

  • a prescription indicating the diagnosis, prognosis and the quantity of items is required
  • the prescription must be from a primary health care provider (MD, GP) or registered nurse practitioner (RNP) who is a member of the College of Physicians and Surgeons.
  • A cost quotation for each item prescribed with the manufacturer’s name and model number is required

Compression stockings are provided when the prescription indicates the compression is more than 20mmHg. Two pairs once every six months can be provided.

Braces, back supports and splints may be issued annually, with a new prescription containing a diagnosis and prognosis, along with a cost quotation.

The Assistive Devices Program (ADP) provides funding to help pay for the purchase of specified custom-made braces and splints, and selected paediatric orthoses.

For people receiving assistance through Ontario Works or the Ontario Disability Support Program (ODSP), the ADP will fund 100 per cent (100%) of the ADP-approved price. The client must advise the vendor they are receiving social assistance and provide proof.

For people not receiving assistance, a completed ADP form and cost quotation is required as part of their Hardship Fund application.

There is no coverage for Generation II Braces and Omni Braces

The purchase or rental of a breast pump where there is a medical need (i.e. premature baby still in hospital) can be funded.

Medical documentation outlining the medical need for the breast pump and the length of time the pump is needed, along with a cost quotation from the hospital or supplier (if not rented from the hospital), is required.

If a breast pump is required on a long-term basis the cost to purchase a breast pump may be covered up to a maximum amount.

To apply for funding:

  • a prescription and/or supporting documentation must be provided and indicate the diagnosis which outlines the medical need for the equipment
  • the prescription must be from a primary health care provider (MD, GP) who is a member of the College of Physicians, Occupational Therapists and Physiotherapists
  • a cost quotation is required

For Obus Forme supports, a prescription is required and must:

  • be from a primary health care provider (Medical Doctor (MD), General Practitioner/GP) who is a member of the College of Physicians and Surgeons
  • include the medical diagnosis which specifies the medical need for the item
  • be submitted along with a cost estimate from a supplier

  • Diabetic supplies are covered by the Ontario Drug Benefit program.
  • Doctor’s prescription must specify the number of syringes and lancets used on a daily basis. If this information is not provided on the prescription, the doctor will be contacted
  • The Ministry of Health and Long-Term Care’s Assistive Devices Program (ADP) provides a grant to help seniors pay for needles and syringes to administer insulin
  • People of any age who use insulin or have gestational diabetes may apply to the Ontario Monitoring for Health Program through the Canadian Diabetes Association at 1-800-361-0796.

The Ontario Monitoring for Health Program provides funding for testing strips and lancets used with the Blood Glucose Monitor. The program covers 75% of the cost to a maximum.

  • The Assistive Devices Program (ADP) provides a fixed amount for an enteral feeding pump (different amounts for stationary and portable pumps).
  • the 25% portion of the amount that is not funded through ADP can be covered

Note: ADP does not pay for the feeding formula.

Custom-made orthotics fit inside the shoe and are designed to support and align the foot, prevent foot and back deformities and improve posture and function of the foot.

Custom-made orthopaedic footwear (shoes, boots) are only prescribed in the case of severe foot conditions/abnormalities. In general there are only three main categories based on medical condition, which can be verified by the College of Chiropodists or Podiatry Association:

  • Congenital deformity
  • Traumatic injury, and
  • Disease process that affects one or both feet, amputation or a significant bony deformity

Because reimbursement to clients/vendors for purchased items, devices and or lab assessment fees are not issued, pre-approval is required for all custom-made orthotics/orthopaedic footwear requests. Requests are to be submitted to the caseworker.

Only custom-made foot orthotics/orthopaedic footwear (shoes, boots), prescribed by an approved health care professional may be covered.

Approved health care professionals are:

  • Podiatrists, Chiropodists, Orthopaedic Surgeons, or
  • Orthopaedic hospitals that specialize in providing orthotics (for example, Sunnybrook, Holland Bloorview Kids Rehabilitation Hospital and St John’s Rehab) as long as the initial assessment and follow up are completed by a Chiropodist or Podiatrist. The hospital must make and provide the orthotics.

All requests for orthotics must come directly from the approved health care professional who is solely responsible for the entire treatment plan. Quotations/assessments from companies that sell orthotics will not be accepted.

Custom-made orthotics/orthopaedic footwear will be funded once every three years, if required.

Requirements

A biomechanical sssessment/gait analysis and cost estimate from an approved health care professional is required.

In addition to the above, a referral/prescription from a Medical Doctor or Nurse Practitioner is required prior to seeing a Chiropodist or Podiatrist for:

  • Multiple members of the same family requesting a device within a six month period (if receiving assistance on the same file), or
  • orthotic devices being requested within three years, or
  • changes in the medical condition of the foot

Approved health care professionals may contact the Client Special Services Unit at 416-338-8888 for a copy of updated policy/requirements, fees and payment process.

Children under age 6

A referral/prescription is required from an Orthopaedic Surgeon treating children under age 6. This must be provided along with a biomechanical assessment/gait analysis completed by one of the approved health care professionals.

Children aged 6-14

A referral/prescription is required from an Orthopaedic Surgeon or Paediatrician treating children between the ages of 6 to 14. This must be accompanied by a biomechanical assessment/gait analysis, completed by one of the apprroved health care professionals.

Warranty

Workmanship must be guaranteed. The design and manufacture of custom-made footwear must take into account the patient’s medical requirements and activity. Any modifications/repairs that are needed within the 3-year period should be covered under warranty. Some exceptions may apply and will be assessed based on medical documentation.

Items/Devices not funded

  • Orthotics or orthopaedic footwear purchased only for convenience, recreational activities, or general comfort
  • Custom orthotics/orthopaedic footwear based solely on the diagnosis of flat feet (also known as: pes planus, fallen arches, talipes planus)
  • Commercially-made orthotic products/devices that are off-the-shelf sold over-the-counter in pharmacies or other retail stores
  • Shoe modifications
  • Pre-fabricated:
    • Orthopaedic shoes (also known as “off the shelf shoes”), which have been modified and/or fitted with an orthotic and called ‘custom-made’ or ‘customised’
    • Arch support sized to the foot length and basic arch height
  • Orthotics prepared without the appropriate biomechanical assessment/gait analysis

Orthotics/orthopaedic footwear where the biomechanical assessment/gait analysis was not performed by an approved health care professional (for orthotics)

The Assistive Devices Program (ADP) provides funding to help pay for:

  • Hearing aids – behind-the-ear; in-the-ear; canal; completely-in-the-canal;
  • FM systems
  • Replacement sound processors for bone-anchored hearing aids

Hearing aids for adults and children

  • The remaining cost not funded by ADP for a basic hearing aid up to a maximum can be covered, as well as the difference in the cost of the FM systems of up to a maximum.
  • Hearing aids and FM systems will be funded once every five years, if required.

Clients are required to provide the following documentation:

  • copies of completed ADP forms signed by their family physician
  • audiogram, and
  • a cost estimate from a vendor of their choice.

The city will only fund a hearing aid(s) for a client if ADP approves funding for the client’s hearing aid.

Replacements for damaged or lost hearing aids are not covered except in exceptional circumstances

Hearing Aid Batteries/Repairs

Hearing Aid batteries are not covered by ADP. The city can cover the cost of batteries and replacement batteries.

People receiving Ontario Works who require repairs for Hearing Aids not under warranty are to consult with the Client Special Services Unit staff at 416-338-8888 for direction.

Communication and Visual Aids

The Assistive Devices Program (ADP) provides funding to help pay for the purchase of communication aids and visual aids. The city does not contribute additional funding to purchase these products

The Assistive Devices Program (ADP) pays for oxygen therapy equipment and supplies, and for services necessary to maintain oxygen therapy in the home

Eligibility for a hospital bed is based on one’s medical condition. Hospital beds are provided for severe medical conditions only, such as Multiple Sclerosis, Muscular Dystrophy, congestive heart failure, severe respiratory or another medical condition that causes someone to be bedridden.

An assessment must be completed by an Occupational Therapist (OT) through Community Care Access Centre (CCAC) and must include the diagnosis, prognosis and reason (the medical condition which makes the hospital bed necessary). The assessment must also say whether a manual or electric bed is needed. A cost quotation is required on vendor letterhead. These requirements also apply to residents who are not receiving social assistance but who are applying under the Hardship fund

If a repair is needed, a cost quotation outlining the required repair and its cost is required.

Orthopaedic beds, mattresses or double sized hospital beds are not covered.

A contract exists with the following vendor for selling and delivery of incontinence/ostomy supplies and products:

Ontario Medical Supply (OMS)
Telephone: 1-800-267-1069 ext. 29930
Fax: 1-800-804-1112

For clients over the age 18 a prescription for incontinence/ostomy supplies must be provided to the caseworker. The prescription must indicate the:

  • diagnosis
  • quantity of supplies used on a daily basis
  • duration of need

Incontinence items (diapers, liners, underpads)

  • Supplies are provided on a three month basis
  • funding is available (up to a maximum amount) for incontinence care products to help residents remain independent at work or in the community
  • For children aged 3 – 17, where incontinence supplies are required, an application must be submitted to the Easter Seals “Incontinence Supplies Program for Children and Youth with Disabilities Program”. Call 1-888-ESS-KIDS (1-888-377-5437) for details.

Ostomy/surgical supplies (catheters, leg bags, gloves)

The Assistive Devices Program (ADP) will pay 100% of the price of an insulin pump, and will also pay an annual grant to help pay for insulin pump supplies.

The Assistive Devices Program (ADP) provides funding assistance for Medication Compressors and High Output Air Compressors. For medical eligibility criteria and related information, please refer to ADP’s Respiratory Equipment Policy and Administration Manual

  • For people receiving assistance through Ontario Works or the Ontario Disability Support Program (ODSP), ADP will fund 100 per cent (100%) of the ADP-approved price. The client must tell vendor they are receiving assistance and provide proof.
  • Residents not receiving assistance can apply through the Hardship Fund for up to 25% of the ADP-approved price.
  • The ADP form and cost quotation must be submitted to the caseworker. The doctor’s prescription which provides the medical diagnosis and a cost quotation for the compressor/nebulizer is also required.

The Assistive Devices Program (ADP) provides funding assistance for wheeled walkers, forearm crutches, manual wheelchairs, power wheelchairs, power bases, power add-on devices, power scooters, paediatric standing frames, and specialized positioning supports for wheelchairs such as seat cushions and back supports.

  • The ADP will fund 100 per cent (100%) of the ADP-approved price for those who receive assistance from Ontario Works or the Ontario Disability Support Program (ODSP). The client must advise the vendor they are receiving assistance and provide proof.
  • Residents not receiving assistance can apply through the Hardship Fund for 25% of the ADP-approved price
    • The ADP form and cost quotation/invoice is required as part of the Hardship Fund application.

Breast Prostheses

The Assistive Devices Program (ADP) will provide a grant to help pay for a portion of the cost of external silicone breast prostheses.

  • People receiving assistance from Ontario Works, Ontario Disability Support Program (ODSP) or Assistance to Children with Severe Disabilities (ACSD) can be covered for the difference between the ADP amount and the vendor’s market cost, up to maximum amounts
  • People not receiving assistance may apply for the Hardship Fund for coverage of the difference between the ADP amount and the vendor’s market cost, up to maximum amounts

People receiving assistance from Ontario Works or ODSP can be covered for the cost of two mastectomy bras every 12 months. A cost quotation from the vendor must be provided to the caseworker.

Ocular Prostheses (Eyes)

  • The Assistive Devices Program (ADP) funds up to 75% of the cost of an ocular (eye) prosthesis
  • ADP pays 100% of the ADP approved price for people who receive assistance from Ontario Works or the Ontario Disability Support Program (ODSP). The client must advise the vendor if they are receiving assistance and provide proof.
  • Residents not on assistance can apply for the Hardship Fund to cover the portion not covered by ADP.
  • Funding for repairs and cleaning of the prosthesis is also available as it is not covered by ADP. A cost quotation from the vendor is required

Limbs Prostheses

  • The Assistive Devices Program (ADP) provides funding to help pay for conventional upper and lower limb prostheses and powered upper limb prostheses.
  • ADP pays 100% of the ADP approved price for people who receive assistance from Ontario Works or the Ontario Disability Support Program (ODSP). The client must advise the vendor if they are receiving assistance and provide proof.
  • Residents not on assistance can apply through the Hardship Fund for up to 25% of the ADP-approved price.
  • The ADP form for the prosthesis, a cost quotation and any other information provided by the vendor about the prosthesis is required.
  • There may be extra features for the prosthesis (e.g. sach foot) which ADP does not fund. The vendor must provide information regarding the need for the features and a cost quotation. These features will be reviewed for program eligibility as there are some that can not be funded.
  • Accessories for the prosthesis (e.g. stump socks, sheaths) are not funded by ADP. The city will fund these items as required. A cost quotation from the vendor is needed.

Prostheses repairs

The Assistive Devices Program (ADP) does not provide funding for repairs. People receiving assistance must submit a cost quotation from the vendor outlining the repair and its cost to their caseworker. Those not receiving assistance can apply through the Hardship Fund and submit a cost quotation from the vendor outlining the repair and its cost.

Supplies related to the PAP Systems (such as mask, tubing, headgear)

The Assistive Devices Program does not provide funding for the cost of repairs and/or replacing any supply items, such as mask, tubing, and head gear, used with the PAP system

CPAP supplies (mask, tubing, headgear)

  • CPAP supplies can be funded. A prescription from a Registered Respiratory Therapist (RRT), a Sleep Doctor, or a CPAP Specialist with a cost estimate from a vendor is required.

Humidifier

  • A humidifier can be funded only when it is used with a CPAP machine. Medical documentation to verify the humidifier is used in conjunction with a CPAP machine is required.

Aerochambers

  • Areochambers can be funded.
  • Prescriptions are accepted only from primary health providers (MDs, GPs, RNPs) who are members of the College of Physicians and Surgeons, detailing the medical necessity of the aerochamber. A cost quotation is also required

The Assistive Devices Program (ADP) provides funding for stationary and portable suction devices.

  • The Assistive Devices Program (ADP) provides a grant to help pay for the supplies used with the suction device, tracheostomy tubes, tracheostomy supplies and tracheostomy speaking valves, however, ADP does not provide funding for some accessories.
  • The ADP will fund 100 per cent (100%) of the ADP-approved price of a stationary or portable suction device for those who receive assistance from Ontario Works or the Ontario Disability Support Program (ODSP). The client must advise the vendor they are receiving assistance and provide proof.
  • Residents not receiving assistance can apply through the Hardship Fund for 25% of the ADP-approved price.
    • The ADP form and cost quotation/invoice is required as part of the Hardship Fund application.

The Assistive Devices Program (ADP) has specific medical criteria for clients requiring scooters. The client must be assessed by an ADP-registered authorizer (a physiotherapist or occupational therapist), who will determine eligibility based on the medical condition and the medical criteria established by ADP. If the client does not know of an authorizer, they may contact ADP at 416-327-8804 for names of authorizers in their area.

  • ADP does not provide coverage for batteries, warranties or repairs
  • The ADP will fund 100 per cent (100%) of the ADP-approved price only for products listed in the ADP Mobility Devices Product Manual for those who receive assistance from Ontario Works or the Ontario Disability Support Program (ODSP). The client must advise the vendor they are receiving assistance and provide proof.
  • Residents not receiving assistance can apply through the Hardship Fund for up to 25% of the ADP-approved price plus the cost of batteries.

A copy of the ADP funding approval letter and vendor’s cost quotation is required as part of the Hardship Fund application.

The Assistive Devices Program (ADP) provides funding to help pay for the cost of a wheelchair. The client must be assessed by an ADP-registered authorizer (a physiotherapist or occupational therapist), who will determine eligibility based on the medical condition and the medical criteria established by ADP. If the client does not know of an authorizer, they may contact ADP (416-327-8804) for names of authorizers in their area.

  • ADP does not provide coverage for batteries, some accessories, warranties and repairs.
  • The ADP will fund 100 per cent (100%) of the ADP-approved price for those who receive assistance from Ontario Works or the Ontario Disability Support Program (ODSP). The client must advise the vendor they are receiving assistance and provide proof. The city will fund the cost of the batteries only.
  • Residents not receiving assistance can apply through the Hardship Fund for 25% of the ADP-approved price plus the cost of batteries.
    • a copy of the ADP funding approval letter and the vendor’s cost quotation is required as part of the Hardship Fund application.

  • People receiving assistance from Ontario Works or the Ontario Disability Support Program (ODSP) must contact their caseworker to request funding for a repair for their wheelchair/scooter. Specific repair details are required (i.e. flat tire, batteries not charging), and the repair must affect the mobility of the chair (e.g. a loose or broken basket is not considered a repair).
  • Except in emergency situations (after hours or on weekends), prior authorization for repairs from the caseworker is required. Clients contacting suppliers directly to have their chair repaired will be responsible for the cost of the repair.
  • The vendor determines the cost of the repairs and must send a written quotation to the caseworker.