The Housing Stabilization Fund (HSF) provides money for emergency housing needs to people receiving financial assistance through Ontario Works or income support through the Ontario Disability Support Program (ODSP) in the city of Toronto. HSF is intended to prevent homelessness and help obtain and retain housing.
To meet emergency housing needs, money from HSF may help with costs such as:
Please note that reimbursements cannot be issued for items already paid for prior to the request for HSF.
To better support housing stability for people who receive social assistance in Toronto, the following permanent policy enhancement has been made:
To assist people receiving social assistance in Toronto whose housing stability has been impacted by the COVID-19 crisis, the following temporary measures have also been put in place until December 31, 2020:
People receiving financial assistance through Ontario Works or income support through the Ontario Disability Support Program (ODSP) in Toronto may be eligible for money from the Housing Stabilization Fund if they are:
In these situations, HSF may be issued to help with:
People receiving financial assistance through Ontario Works or income support through ODSP may also qualify if they are housed and in energy arrears (gas, hydro or fuel) with risk of disconnection or rental arrears.
If other emergency housing needs exist, speak to your caseworker. For example, funds may be issued to purchase a bed or soft furniture that has been discarded due to bed bugs.
If you have an emergency housing need and you do not currently receive financial/income assistance from Ontario Works or ODSP, contact The Toronto Rent Bank for help.
For those who receive financial assistance from Ontario Works or income support from ODSP, speak to your Ontario Works or ODSP caseworker. Your caseworker will provide information to you about the fund and then an assessment of your request will be completed.
You will be asked to provide proof of your situation, for example, a letter from your landlord, eviction notice, disconnection notice, police report, or a letter from the pest control company.
HSF cannot be issued to reimburse for items already paid for prior to the request.
If you have an emergency housing need and you do not currently receive financial assistance/income support from Ontario Works or ODSP, contact The Toronto Rent Bank for help.
We will let you know whether or not you are eligible, and for how much, within 4 business days of receiving all required documentation.
If you receive income support from ODSP and have questions about the status of your request for HSF, you can call 416-397-5550.
If you receive financial assistance from Ontario Works you can contact your caseworker.
If a request for HSF is turned down and you have an address, a decision letter will be mailed. If you do not have an address, you will be advised of the decision by telephone. If you cannot be reached by telephone a decision letter will be made available to you at the local office upon request.
If you disagree with the decision, you have 30 days to write a letter to the HSF caseworker requesting a review of the decision. If there is any information that you have not already provided that might help during the review process, please include this information with your letter. The request will be completed by the Appeals Review Unit and you will receive a decision by phone or in writing.
If you disagree with the outcome from the Appeals Review Unit, the decision can be appealed further, to the Decision Review Committee (DRC). You must complete the Request for Review by the Decision Review Committee form which is provided with the decision letter, and forward it to the Appeals Review Unit by mail:
Decision Review Committee
c/o Appeals Review Unit
111 Wellesley St. E., 4th Floor
The Decision Review Committee meets monthly. Once the committee reviews the case, you will be advised of the final decision within 4 business days of their meeting date.
For full details visit the TESS policies and procedures page about the Housing Stabilization Fund.