The City of Toronto is consulting with water customers and stakeholders on the possible implementation of a water service charge and a stormwater charge and credits program. Both of these charges would impact the rate that customers pay for their water.
The potential changes support the City’s efforts to manage the impacts of stormwater such as basement flooding and poor water quality in local waterways, and tackle climate change and build resiliency, while ensuring the financial sustainability of Toronto Water’s infrastructure programs and projects.
In July 2021, City Council authorized Toronto Water, the Chief Financial Officer and Treasurer to consult with water users and stakeholders on possible changes to water rates, fees and charges, including the possible implementation of:
The City will be seeking feedback from the public and stakeholders on the benefits, challenges, and considerations for the possible implementation of a water service charge, and stormwater charge and credits program.
Preliminary stakeholder engagement took place in fall 2022. Broader city-wide public consultation is expected in 2023.