The Toronto Municipal Code Chapter 395 provides regulations to ensure clothing drop boxes remain safe and maintained.

Violations include some of the following:

  • Graffiti or unauthorized poster on the clothing drop box
  • Clothing drop boxes  placed on City's right-of-way (streets, boulevards, sidewalks)
  • Overflowing clothing drop box
  • The clothing drop box is deteriorate or damaged
  • A valid permit not displayed clearly on the clothing drop box
  • No schedule outlining when the contents will be picked up
  • Clothing drop box is not place in an area with lighting at all times
  • The clothing box does not display the name of the operator in a conspicuous place on the clothing drop box
  • More information on all the bylaw requirements can be found in the Toronto Municipal Code Chapter 395, Clothing drop Boxes and Toronto Municipal Code Chapter 545, Licensing

How to report a clothing box violation

If you notice a clothing drop box on private or City property that is not in compliance with the regulations, you can submit a service request online at www.toronto.ca/311 (found under Bylaw Violations and Property Issues - Property Standards and Maintenance Violations), or call, 311.

For more information, visit the Clothing drop box webpage.