Sole proprietorships (individuals), partnerships or corporations.
Please review the application requirements and complete any required forms.
Two pieces of government-issued identification (one must be photo ID):
Note:
If a director of the corporation is unable to apply in person at the Licence and Permit Issuing Office, a designate may apply on their behalf. The designate must:
Applicants must provide an original Criminal Record and Judicial Matters Check issued by a Canadian Police Service within 280 days prior to the application.
A designate applying on behalf of a corporation must also provide a Criminal Record & Judicial Matters Check for each officer and director of the Corporation.
Applicants will also be required to sign a declaration that declares all permits applied for have received permission by the property owner to do so.
You can apply for new business licences online or in-person.
Save yourself time and apply online. Please have all required documents ready to upload before starting the application, as it requires 10-15 minutes to complete and cannot be saved. Download a step by step guide on how to submit a new application. Licence application fees can be paid online or by sending a cheque.
If you have already submitted an application you may upload additional documents using your upload token.
Upload Documents for Existing Request
You must book an appointment at the Licence and Permit Issuing Office, 850 Coxwell Avenue, 3rd Floor. Walk-ins will not be accepted.
Please arrive 10-15 mins early to check in and be on time for your appointment or you may be turned away and asked to re-book for another day and time, subject to availability.
You must bring a complete application as applications will not be accepted unless all the required documents are provided. Bring hard copies of all required documents and forms, including a recent photo if required. Digital copies of documents will not be accepted.
Payment can only be made by debit, credit or cheque. Cash will not be accepted.
For-profit operators: $597.06
Charities, community organizations and religious institutions: $468.28
If a clothing box does not have an easily visible permit sticker:
Clothing drop boxes placed on the City’s right-of-way (streets, boulevards, sidewalks) will be removed immediately.
The City can revoke a permit if the owner/operator has unpaid fines. The City also has the authority to remove any box that contravenes the Clothing Drop Boxes Bylaw and dispose of the box and content immediately.
ML&S shall deny an application for, or a renewal, for all businesses required to be licenced under this chapter that has:
Despite these screening criteria, if a licence has been previously issued or renewed and the applicant’s or licensee’s record discloses no new breach of the screening criteria, the licence may be issued or renewed without the matter being referred to the Toronto Licensing Tribunal.
These screening criteria do not apply to any offence for which a licensee or applicant has been granted a criminal record suspension (i.e. a pardon) by the Parole Board of Canada.
Licences expire annually on the anniversary of the date that they are issued.
A renewal notice, identifying any documents required to renew the licence, will be mailed to the address on file.
Existing licensees must renew their licences online. Licence renewal fees can be paid online or by sending a cheque.
Please have all required documents ready to upload before starting the renewal, as it requires 10-15 minutes to complete and cannot be saved. Download a step by step guide on how to renew a licence or permit.
Payments received after the licence expiry date are subject to late fees in addition to the annual licence fee. Find your outstanding business licence or permit renewal invoice.
If you fail to renew your licence according to the bylaw, your licence will be cancelled and you will have to reapply.
Licence holders will also be required to sign a declaration that declares all existing and upcoming permits applied for have received permission by the property owner to do so.
Confirmation of Active Drop Box Permits in alphabetical order by street name.
To submit complaints about clothing drop boxes or operators of clothing drop boxes that are not following City bylaws, residents can contact 311. If there is a complaint or information about a possible violation, Bylaw Enforcement Officers investigate, educate and/or take enforcement actions.
The goal is to resolve issues and ensure that residents and business are following bylaws. Each issue is addressed on case-by-case basis to make sure reasonable, fair and appropriate actions are taken. For example, in some cases the issue may be resolved through education. In other cases, further enforcement action may be required.
If clothing drop boxes or operators of clothing drop boxes do not comply with bylaws, they are guilty of an offence. If they are issued a ticket and convicted, they may have to pay a fine for the offence set out in the table below.
If they are issued a summons to court and convicted of an offence under Toronto Municipal Code, Chapter 395, Clothing Drop Boxes, they may have to pay a fine of not less than $500 and no more than $100,000. In addition they may also have to pay a special fine designed to eliminate or reduce any economic advantage or gain from contravening the Bylaw .
If they are issued a summons to court and convicted of an offence under Toronto Municipal Code, Chapter 545, Licensing, they may have to pay a fine not exceeding $25,000 if they are an individual or a fine not exceeding $50,000 if they are a corporation.
| Offence | Bylaw Provision | Fine |
|---|---|---|
| (Erect/display/locate or place) more than two (2) clothing drop boxes at a municipal address. | 395-2D(1) | $500.00 |
| Clothing drop box obstructs or is located within one metre of a required parking space | 395-2D(2) | $500.00 |
| (Erect/display/locate or place) clothing drop box on any centre median, traffic island or centre boulevard or otherwise within the road allowance. |
395-2D(3)(a) | $500.00 |
| Clothing drop box is affixed to a utility pole, tree or other public property. | 395-2D(3)(b) | $500.00 |
| (Erect/display/locate or place) clothing drop box within three (3) metres of a driveway entrance or exit or side property line. | 395-2D(3)(c) | $500.00 |
| (Erect/display/locate or place) clothing drop box within one (1) metre of a municipal sidewalk. | 395-2D(4)(8) | $500.00 |
| (Erect/display/locate or place) clothing drop box within nine (9) metres from the edge of the nearest traffic control device. | 395-2D(4)(b) | $500.00 |
| (Erect/display/locate or place) clothing drop box within nine (9) metres of the nearest paved portion of an intersection. | 395-2D(4)(c) | $500.00 |
| Clothing drop box is not placed in an area with adequate lighting at all times. | 395-2D(4)(d) | $500.00 |
| Clothing drop box does not display the name of the operator and owner. | 395-2E(1) | $500.00 |
| Lettering of clothing drop box operator and owner is smaller than 100 mm x 75 mm and/or not of a contrasting colour. | 395-2E(1) | $500.00 |
| The amount dedicated to charities, community organizations or religious institutions is not stated as a percentage of sales or is stated in lettering smaller than 80 mm x 60 mm and/or not of a contrasting colour. | 395-2E(2) | $500.00 |
| A charitable registration number/proof of status is not identified on the clothing drop box and/or is identified in lettering smaller than 100 mm x 75 mm. | 395-2E(3) | $500.00 |
| A permit is not displayed. | 395-2E(4) | $500.00 |
| A pick-up schedule is not clearly displayed. | 395-2E(5) | $500.00 |
| Clothing drop box is not maintained in a state of good repair. | 395-2F(1) | $500.00 |
| Clothing drop box is located in an area that is unkempt. | 395-2F(2) | $500.00 |
| Item | Short Form Wording | Provision Creating or Defining Offence | Set Fine |
|---|---|---|---|
| 18 | Fail to Notify of Change to List of Clothing Drop Boxes | 545-502B | $200.00 |
| 19 | Operate in Location Other Than Endorsed | 545-504A | $200.00 |
| 20 | Fail to Display Name of Operator | 545-505A(1) | $200.00 |
| 21 | Fail to Display Required Words Below Name of Operator | 545-505A(2) | $200.00 |
| 22 | Clothing Drop Box Not Clean | 545-506 | $200.00 |
| 23 | Clothing Drop Box Not in Good Repair | 545-506 | $200.00 |
| 24 | Clothing Drop Box Not Free From Graffiti | 545-506 | $200.00 |
| 25 | Areas Adjacent to Clothing Drop Box Not Free From Litter | 545-506 | $200.00 |