Supervised injection services are health services that provide a hygienic environment for people to inject pre-obtained drugs under the supervision of a nurse. In addition to supervised injection, individuals are provided with sterile injection supplies, education on safer injection, overdose prevention and intervention, medical and counselling services, and referrals to drug treatment, housing, income support and other services. 

More information about supervised injection sites is available on the City of Toronto website.

If you wish to submit a complaint about a supervised injection site, a complaint intake form is available on the City website.

The form is to submit a complaint about: 

  • Improper disposal of harm reduction materials such as needles and syringes at or in the vicinity (within 15m) of the CTS
  • A Health Hazard which includes a thing or even an animal (but not a human), that might cause someone to become sick or unwell. It might include a plant, animal, gas, solid or liquid*
  • An Infection Prevention and Control (IPAC) lapses** which includes failures in applying guidelines and rules that prevent infectious diseases from being transmitted at or in the vicinity (within 15m) of the CTS
  • Security or safety issues directly related to the CTS location, which will be re-directed to the local police.
Complaint Form: form
 

Questions, Concerns or Complaints about Public Safety:

  • Members of the public can call 911 in case of emergency
  • If it is not an emergency, the public can call 416-808-2222 or file a report online for:
  • illegal parking
  • damage to property
  • damage to vehicle
  • local traffic issues or concerns
  • general driving complaints
  • graffiti
  • fraud and theft

To request clean up of needles you can submit a request online at https://www.toronto.ca/311 .