To report road or bike lance damage, you can submit a service request online at: http://www.toronto.ca/311/ or call 311.

 

Note: The Estimated Resolution Timeframe the is an average time for pothole repairs for all road classifications. See below for expected completion time for various road classifications that are within or exceed provincial standards for repair:

  • Emergency Repair is 24 hours
  • Expressways (greater than 40,000 vehicles per day) is 4 days
  • Arterial Roads (greater than 8,000 vehicles per day) is 4 days
  • Collector Road (between 2,500 and 8,000 vehicles per day) is 14 days
  • Local Street (Less than 2,500 vehicles per day) is 21 days
  • Laneway (Public) is 21 days

Should the repair be deemed to be more significant, a temporary repair will be completed within the noted timelines with permanent repairs at a later date.