As part of the City’s COVID-19 response, Inquiry & Payment Counters and payment drop box services located at City Hall and civic centres remain closed. Inquiry & Payment Counters located at Civic Centres will reopen on August 9 and at City Hall on August 16. Stay up-to-date on all changes to City services.

Call 311 – Tax & Utility Inquiry Line

Monday to Friday 8:30 a.m. to 4:30 p.m.
Call within city limits: 311
Call outside city limits: 416-392-CITY(2489)

Email

For property tax – propertytax@toronto.ca
For utility bill – utilitybill@toronto.ca

Write

City of Toronto
Revenue Services, General Correspondence
5100 Yonge St.,
Toronto, ON M2N 5V7

Mailing payments

Utility bill

Property tax 

In-Person

As part of the City’s response to the COVID-19, Inquiry and Payment counters located at Toronto City Hall and Civic Centres are closed.

Location Property Tax, Utilities
Inquiry and Payments
Parking Violations
Payments Only
Parking Violation
Screening Office
(disputes only)
East York Civic Centre Unavailable Unavailable No service
Etobicoke Civic Centre Unavailable Unavailable No service
Metro Hall No service Unavailable Unavailable
North York Civic Centre Unavailable Unavailable Unavailable
Scarborough Civic Centre Unavailable Unavailable No service
Toronto City Hall Unavailable Unavailable No service
York Civic Centre Unavailable Unavailable No service

Get addresses for City Hall and Civic Centres.