Manage and pay your property taxes and utility bills. Enrol for Pre-Authorized Payments and sign up for eBilling.
View your account details and change your mailing address.
View your utility account details.
Monday to Friday: 8:30 a.m. to 4:30 p.m.
Call within city limits: 311
Call outside city limits: 416-392-CITY(2489)
For general inquires:
Property tax – propertytax@toronto.ca
Utility bill – utilitybill@toronto.ca
For Tips on Faxing and Emailing.
City of Toronto
Revenue Services, General Correspondence
5100 Yonge St.,
Toronto, ON M2N 5V7
Post-dated cheques are accepted for the due dates. Cheques are payable to the Treasurer, City of Toronto.
| Property taxes | Utility bills |
| Treasurer, City of Toronto Box 5000, Willowdale Station A Toronto, ON M2N 5V1 |
Treasurer, City of Toronto Box 6000, Willowdale Station A Toronto, ON M2N 5V3 |
Property Tax, Utility and Parking Violation Inquiry & Payment Counters are open for in-person services. Counters at Metro Hall remain closed.
To request a duplicate property or utility bill (2024 fees – $23.18).
Call: 311 – Tax & Utility Inquiry Line
Monday to Friday: 8:30 a.m. to 4:30 p.m.
Call within city limits: 311
Call outside city limits: 416-392-CITY(2489)
Customer service representative will process your request, add the fee to your account and mail-out the duplicate bill. Customers can pay the fee with one of the available payment options for property tax and utility bill payments.
In-person:
Visit our Property Tax, Utility and Parking Violation Inquiry & Payment Counters. Counters at Metro Hall remain closed.
Mail in:
Send your written request, include your Assessment Roll Number or Utility Account Number, property address with a cheque, payable to the Treasurer, City of Toronto for the re-print fee amount to:
City of Toronto
Revenue Services, Correspondence Unit
5100 Yonge St.,
Toronto, ON M2N 5V7
To request a Water Consumption Statement (2024 fees – $55.57 for one year, $34.73 for each subsequent year).
Visit our Property Tax, Utility and Parking Violation Inquiry & Payment Counters. Counters at Metro Hall remain closed.
Counter customer service representative will receive your request and process your payment for the statement fee. A water consumption statement may take two to four weeks to process and will be sent by regular mail.
Send your written request, include your Utility Account Number, property address with a cheque payable to the “Treasurer, City of Toronto” for the Water Consumption Statement fee amount to:
City of Toronto
Revenue Services, Correspondence Unit
5100 Yonge St.,
Toronto, ON M2N 5V7
To request a Tax History Statement (*2024 fee – $48.65 per tax account, per year).
In-person:
Visit our Property Tax, Utility and Parking Violation Inquiry & Payment Counters. Counters at Metro Hall remain closed.
Counter customer service representative will receive your request and process your payment for the statement fee. A property tax history statement may take four to six weeks to process and will be sent by regular mail.
Mail in:
Send your written request include your Assessment Roll Number, property address with a cheque payable to the “Treasurer, City of Toronto” for the Tax History Statement fee amount to:
City of Toronto
Revenue Services, Correspondence Unit
5100 Yonge St.,
Toronto, ON M2N 5V7
We are experiencing delays in the processing of customer service refund requests. To monitor the status of your request by accessing your property tax or utility account with the Property Tax Lookup or Utility Account Lookup 
, or contact a customer service representative.
Submit your request by email, fax or mail:
Email: revref@toronto.ca
Fax: 416-696-4131 (refer to Tips on Faxing and Emailing)
Mail:
City of Toronto
Revenue Services, Refunds Unit
5100 Yonge St., Lower Level,
Toronto, ON M2N 5V7