As part of the City’s COVID-19 response, Inquiry & Payment Counters and payment dropbox services located at City Hall and Civic Centres remain closed. Stay up-to-date on all changes to City services.
Property owners, please note the instalment due dates to avoid penalty or interest charges. Consider making online banking payments as Inquiry and Payment Counters at City Hall and Civic Centres remain closed.
View your utility account details.
To avoid penalty or interest charges on your tax bill, or to be eligible for the early payment discount on your utility bill, payments must reach our office on or before the due date. Please consider paying electronically. If mailing payment through Canada Post, allow for mail delivery time and send several days before the due date.
You can pay your tax bill at banks or financial institutions through online banking, telephone banking, at an automatic teller or in-person.
To register for online or telephone banking:
| Financial Institution | Listed as: |
| BMO (Bank of Montreal) | Toronto, City of TO, Tax |
| CIBC (Canadian Imperial Bank of Commerce) | Toronto Tax |
| National Bank | City of Toronto Taxes |
| RBC (Royal Bank of Canada) | Toronto City of – Taxes |
| Scotiabank | Toronto (City) Property Tax |
| TD Canada Trust | Toronto Tax |
Subject to change without notice. If you require assistance, please contact your bank or financial institution.
Post-dated cheques are accepted by the due dates.
Make cheques payable to:
Treasurer, City of Toronto
Box 5000
Toronto, ON M2N 5V1
Note: Do not send cash by mail. Cheques submitted for payment can not be retrieved or returned. Customers must contact their financial institution to place a stop payment on any cheque(s) they do not want to be cashed.
If you enroll in the PTP program, your bank or financial institution will automatically withdraw your property tax bill payments on the due date.
Learn about the Pre-Authorized Tax Payment Program.
Payment for supplementary and/or omitted property tax bills cannot be withdrawn through PTP. Use one of the other listed payment options to make payment.
If your taxes are paid by a mortgage company, promptly forward your tax bill/statement to their office. You will receive a final property tax bill for your records.
As part of the City’s response to the COVID-19, Inquiry and Payment counters located at Toronto City Hall and Civic Centres are closed.
Consider alternate payment options such as online banking – a fast, secure and environmentally friendly option.
As part of the City’s response to the COVID-19, drop boxes are temporarily unavailable.
You can pay your utility bill at banks or financial institutions through online banking, telephone banking, at an automatic teller or in-person.
To register for online or telephone banking:
| Financial Institution | Listed as: |
| BMO (Bank of Montreal) | City of TO, Utility |
| CIBC (Canadian Imperial Bank of Commerce) | Toronto (City of Utility) |
| National Bank | City of Toronto Utilities |
| RBC (Royal Bank of Canada) | Toronto Utility Bill (City) |
| Scotiabank | Toronto (City) Utility bill |
| TD Canada Trust | Toronto (City) Utility bill |
Subject to change without notice. If you require assistance, please contact your bank or financial institution.
Post-dated cheques are accepted for the due dates.
Make cheques payable to:
Treasurer, City of Toronto
Box 6000
Toronto, ON M2N 5V3
Note: Do not send cash by mail. Cheques submitted for payment can not be retrieved or returned. Customers must contact their financial institution to place a stop payment on any cheque(s) they do not want to be cashed.
If you enrol in the PUP program, your financial institution will automatically withdraw your utility bill payments on the due date.
Learn more about the Pre-Authorized Utility Bill Payment Program.
As part of the City’s response to the COVID-19, Inquiry and Payment counters located at Toronto City Hall and Civic Centres are closed.
Consider alternate payment options such as online banking – a fast, secure and environmentally friendly option.
As part of the City’s response to the COVID-19, drop boxes are temporarily unavailable.
You may request a receipt for prior years for a fee, charged per year. A cheque, payable to:
Treasurer, City of Toronto
Revenue Services, General
Correspondence, Lower Level
5100 Yonge St.,
Toronto, ON M2N 5V7
As part of the City’s response to the COVID-19, in-person requests are temporarily unavailable.
A credit balance resulting from a successful assessment/tax appeal will be refunded to the property owner.
If you filed an assessment appeal and have sold your property before you have received your appeal decision, please inform your lawyer.
Requests for refund or transfer of a credit balance due to an overpayment will require proof of payment. Fees may apply.
Note: A printout of the payment history from the Property Tax Lookup and Utility Bill Lookup is not acceptable proof of payment.
Your property has undergone a change in ownership:
You are the Power of Attorney or the Executor of the Estate:
You are the tenant paying the utility bill and are not listed on the account:
You are the property owner and your tenant pays the utility bill:
If an overpayment has created a credit less than $3,000 on your tax account at the end of the year, the credit will be transferred and applied to the next upcoming tax billing. This only occurs if there has not been an ownership change within the year of the credit and that the account is in good standing. If there are arrears on the account, such as other charges (for example, outstanding utility bills and/or other charges) the credit will not be automatically transferred.
If you are enrolled in the pre-authorized payment program and are requesting a refund of an overpayment:
Email: revref@toronto.ca
Fax: 416-696-4131 (refer to Tips on Faxing and Emailing)
Mail:
City of Toronto
Revenue Services, Refunds Unit
5100 Yonge St., Lower Level,
Toronto, ON M2N 5V7
If you submitted a payment and it is not reflected on your property tax or utility account you may contact your financial institution directly to investigate and locate your payment, or, provide proof of payment directly to the City to investigate and locate your payment.
For payment investigation inquiries please contact a customer service representative.
The Property Tax Lookup including the online Mailing Address Change Request, is not available for newly constructed properties/new tax accounts at this time. Network technicians are working to restore service. We apologize for the inconvenience. Contact a customer service representative for account information or submit your mailing address change request by mail or fax.
View your property tax account details.