As part of the City’s COVID-19 response, in-person payments and payment drop boxes located within City Hall and the Civic Centres remain temporarily unavailable. Stay up-to-date on all affected City services and when they may resume by visiting toronto.ca/covid19.
View your property tax account details.
View your utility account details.
As part of the City’s response to the COVID-19 pandemic, property owners in all tax classes (residential, commercial, industrial, multi-residential, etc.), residential and business utility (water/sewer and/or solid waste) accounts were given a 60-day grace period on paying their bills starting March 16 concluding May 15, 2020.
In early May, property owners received notification by mail in advance of the resumption of the processing of property tax payments and to inform them of the changes to the 2020 property tax instalment due dates.
Payments made to a property tax or utility accounts during the grace period were credited, and the system adjusted accounts accordingly.
Pre-authorized withdrawals between March 16 and May 15, 2020 were suspended. Pre-authorized payment plan and pre-authorized tax payment customers are not required to re-enroll. Payment withdrawals will start after the grace period has ended.
Payments received for property tax before March 31 were held according to the 60-day grace period schedule. Cheques dated April 1 will be processed June 1 and cheques dated May 1 will be processed July 2. There is no need to re-submit post-dated cheques.
Any cheques received after March 31 were cashed according to the date specified on the cheque.
Late payment penalties and interest were suspended during the 60-day grace period.
Property owners who pay their property tax through a mortgage company should contact them directly to understand how this grace period affects their mortgage amount and/or mortgage payment schedule.
Tenants that are directly responsible for property tax and/or utility amounts under the terms of their lease should speak with their landlord. The City has no means of intervening in landlord/tenant arrangements and cannot act to enforce the extension of the grace period to tenants.
You can pay your tax bill at banks or financial institutions through online banking, telephone banking, at an automatic teller or in-person.
To register for online or telephone banking:
If you require assistance, please contact your bank or financial institution.
Post-dated cheques are accepted by the due dates.
Make cheques payable to:
Treasurer, City of Toronto
Box 5000
Toronto, ON M2N 5V1
Note: do not send cash by mail.
If you enroll in the PTP program, your bank or financial institution will automatically withdraw your property tax bill payments on the due date.
Learn about the Pre-Authorized Tax Payment Program.
Payment for supplementary and/or omitted property tax bills cannot be withdrawn through PTP. Use one of the other listed payment options to make payment.
If your taxes are paid by a mortgage company, promptly forward your tax bill/statement to their office. You will receive a final property tax bill for your records.
As part of the City’s response to the COVID-19, Inquiry and Payment counters located at Toronto City Hall and Civic Centres are closed.
Consider alternate payment options such as online banking – a fast, secure and an environmentally friendly option.
As part of the City’s response to the COVID-19, drop boxes are temporarily unavailable.
You can pay your utility bill at banks or financial institutions through online banking, telephone banking, at an automatic teller or in-person.
To register for online or telephone banking:
If you require assistance, please contact your bank or financial institution.
Post-dated cheques are accepted for the due dates.
Make cheques payable to:
Treasurer, City of Toronto
Box 6000
Toronto, ON M2N 5V3
Note: do not send cash by mail.
If you enrol in the PUP program, your financial institution will automatically withdraw your utility bill payments on the due date.
Learn more about the Pre-Authorized Utility Bill Payment Program.
As part of the City’s response to the COVID-19, Inquiry and Payment counters located at Toronto City Hall and Civic Centres are closed.
Consider alternate payment options such as online banking – a fast, secure and an environmentally friendly option.
As part of the City’s response to the COVID-19, drop boxes are temporarily unavailable.
You may request a receipt for prior years for a fee, charged per year. A cheque, payable to:
Treasurer, City of Toronto
Revenue Services, General
Correspondence, Lower Level
5100 Yonge St.,
Toronto, ON M2N 5V7
As part of the City’s response to the COVID-19, in-person requests are temporarily unavailable.
A credit balance resulting from a successful assessment/tax appeal will be refunded to the property owner.
If you filed an assessment appeal and have sold your property before you have received your appeal decision, please inform your lawyer.
Requests for refund or transfer of a credit balance due to an over payment will require proof of payment. Fees may apply.
Note: A printout of the payment history from the Property Tax Lookup and Utility Bill Lookup is not an acceptable proof of payment.
Your property has undergone a change in ownership:
You are the Power of Attorney or the Executor of the Estate:
You are the tenant paying the utility bill and are not listed on the account:
You are the property owner and your tenant pays the utility bill:
If you are enrolled in the pre-authorized payment program and are requesting a refund of an overpayment:
City of Toronto
Revenue Services, Refunds Unit
5100 Yonge St., Lower Level,
Toronto, ON M2N 5V7
Fax: 416-696-4131 (refer to Tips on Faxing)
Email: revref@toronto.ca
If you submitted a payment and it is not reflected on your property tax or utility account you may contact your financial institution directly to investigate and locate your payment, or, provide proof of payment directly to the City to investigate and locate your payment.
For payment investigation inquiries please contact a customer service representative.
The Property Tax Lookup including the online Mailing Address Change Request, is not available for newly constructed properties/new tax accounts at this time. Network technicians are working to restore service. We apologize for the inconvenience. Contact a customer service representative for account information or submit your mailing address change request by mail or fax.