Utility Account Lookup is a convenient way to review your City of Toronto utility account anytime, anywhere, from your computer or mobile device.

As part of the City’s COVID-19 response, Inquiry & Payment Counters and payment drop box services located at City Hall and civic centres remain closed. Inquiry & Payment Counters located at Civic Centres will reopen on August 9 and at City Hall on August 16. Stay up-to-date on all changes to City services.

Pay Your Utility Bill

Information on payment options, refunds and misapplied payments.

Utility Billing Cycle & Relief Programs

Information on billing types, frequency and programs.

Water Rates & Fees

View rates and fees for water service.

Solid Waste Rates & Fees

View rates, rebates and fees associated with solid waste and collection.

Applications & Deadlines

Information on tax and utility program applications and deadlines.

Late Utility Bill Payments

The collection process for late payments.

High Water Bill & Leaks

How to investigate possible reasons for your high water bill.

Tenant or Agent to Receive Utility Bills

Add a tenant or agent to receive the utility bill on your behalf.

Buying, Selling or Moving

Set up, finalize and request changes to your utility account.