Members of the Canadian Union of Postal Workers (CUPW) have been in a legal strike position since September 26. In the event of a Canada Post service disruption, some City of Toronto services and programs will be affected.

During this time, do not mail payments or remittances to the City. Please pay before the due date to ensure payment reaches our offices on time. View alternative payment methods.

Utility Account Lookup is a convenient way to review your City of Toronto utility account anytime, anywhere, from your computer or mobile device.

Pay Your Utility Bill

Information on payment options, refunds and misapplied payments.

Utility Billing Cycle & Programs

Information on billing types, frequency and programs.

Water Rates & Fees

View rates and fees for water service.

Solid Waste Rates & Fees

View rates, rebates and fees associated with solid waste and collection.

Applications & Deadlines

Information on tax and utility program applications and deadlines.

Late Utility Bill Payments

The collection process for late payments.

High Water Bill & Leaks

How to investigate possible reasons for your high water bill.

Tenant or Agent to Receive Utility Bills

Add a tenant or agent to receive the utility bill on your behalf.

Buying, Selling or Moving

Set up, finalize and request changes to your utility account.