Utility Account Lookup is a convenient way to review your City of Toronto utility account anytime, anywhere, from your computer or mobile device.


The City has extended the due date for all utility bills issued by an additional 60 days during the grace period (March 16 to May 15). This gave utility customers an additional 60 days to make payment and take advantage of the early payment discount.

Pay Your Utility Bill

Information on payment options, refunds and misapplied payments.

Utility Billing Cycle & Relief Programs

Information on billing types, frequency and programs.

Water Rates & Fees

View rates and fees for water service.

Solid Waste Rates & Fees

View rates, rebates and fees associated with solid waste and collection.

Applications & Deadlines

Information on tax and utility program applications and deadlines.

Late Utility Bill Payments

The collection process for late payments.

High Water Bill & Leaks

How to investigate possible reasons for your high water bill.

Tenant or Agent to Receive Utility Bills

Add a tenant or agent to receive the utility bill on your behalf.

Buying, Selling or Moving

Set up, finalize and request changes to your utility account.