Utility Bill

Utility Account Lookup is a convenient way to review your City of Toronto utility account anytime, anywhere, from your computer or mobile device.

The 60-day due date extension (March 16 to May 15, 2020) has ended. Payment due dates have resumed to 21 days after the issuance of the utility bill.

Pay Your Utility Bill

Information on payment options, refunds and misapplied payments.

Information on billing types, frequency and programs.

View rates and fees for water service.

View rates, rebates and fees associated with solid waste and collection.

Information on tax and utility program applications and deadlines.

The collection process for late payments.

How to investigate possible reasons for your high water bill.

Add a tenant or agent to receive the utility bill on your behalf.

Set up, finalize and request changes to your utility account.