Find information on 2023 water rates and utility bill fees.
Effective January 1, 2023, Toronto City Council approved a three per cent general water rate increase for all water consumers.
| Rate if paid on or before due date |
Rate if paid after due date |
|
|---|---|---|
| Block 1 – For all water consumption up to 5,000 m3 | $4.3863/m3 | $4.6171/m3 |
| Block 2 – For consumption over 5,000 m3 | $3.0703/m3 | $3.2318/m3 |
Block 2 rates apply to businesses participating in the Industrial Water Rate Program.
| Rate if paid on or before the due date |
Rate if paid after due date |
|
|---|---|---|
| Block 1 – For all water consumption up to 1,099,850 gal. | $ 0.01994045 / gallon | $ 0.02098968 / gallon |
| Block 2 – For consumption over 1,099,850 gal. | $ 0.01395781 / gallon | $ 0.014692 / gallon |
Block 2 rates apply to businesses participating in the Industrial Water Rate Program.
| Description | Fee $ |
|---|---|
| Dishonoured Cheque Processing – Processing a cheque returned by a bank or financial institution for reasons, such as insufficient funds | $40 per cheque, per payment |
| Duplicate Utility Bill Fee – Applied to a utility account when a Utility Bill Designate agreement is in place. A copy of the bill will be mailed to the property owner. | $20.52 per additional bill |
| New Account Setup Fee – For water/utility accounts | $76.78 per new account |
| Outstanding Utility Fees/Charges for Condo/Management Boards – Applied to a condominium utility account for all mailed overdue notifications. A single charge for the first notification sent to the Condo/Management Board. If additional notification is required, fees will be charged on the condo utility account for each notice mailed to every individual condominium unit owner in the building/complex. | $34.06 per notification |
| Overdue utility amounts added to the tax roll (Transfer to Tax Notice) For each overdue utility bill amount added. |
$43.67 |
| Ownership Change Fee – Request to change ownership on both tax and utility accounts for the same property when requested at the same time. | $62.43 combined fee per property |
| Payment Re-Distribution Fee – Any request to re-distribute payment when an electronic payment has been made to an incorrect account | $48.97 per request |
| Reprint Utility Bill – For a request for the reproduction/reprint of a bill | $20.81 per bill |
| Special/Final Read Fee – To finalize a utility account | $18.69 |
| Utility Account Ownership Change Fee – Administrative fee to reflect a change in ownership on an existing utility account | $43.63 per ownership change |
| Utility Clearance Certificate – Notice confirming balance owing on a utility account, generally used for property sale transactions. | $58.81 per certificate |
| Water Collection Field Visit | $31.18 per field visit |
| Water Consumption Statement – Statement detailing activity on a utility account for one specified year | $49.88 for one year |
| Water Consumption Statement – Statement detailing activity on a utility account for each subsequent year | $31.18 for each subsequent year |
Learn more about water meters including Automated Meter Readers.
| Description | Fee $ |
|---|---|
| Automated Meter Reading Transmitter – Fee for water consumers who lose or damage an automated meter reading transmitter | $111.32 |
| Flat Rate Legacy Fee – Fee for property owners who have not permitted the installation of a new automated meter | $1,347.89 per year |
| Manual Water Meter Reading Fee – Fee for a manual water meter reading for property owners who have not permitted the installation of a new automated meter | $101.05 per visit |
Water Fees will appear in the Summary of Total Adjustments of your bill.
| Service | Fee $ |
|---|---|
| Annual Seasonal Meter Activation Fee: includes replacement, removal of the water meter; one turn-on, one turn-off | $253.57 |
| Conduct fire hydrant flow test | $329.64 |
| Disconnection Fee for any residential water service less than or equal to 25 mm | $1,560.86 |
| Fire hydrant permit | $197.75 |
| Installing 19 mm new residential water service and meter | $5,279.39 |
| Installing 25 mm new residential water service and meter | $6,117.19 |
| Processing annual water supply backflow prevention device testing reports | $61.45 |
| Reuse of residential water service 19 mm to 25 mm | $329.38 |
| Single Service call Turn-off/Turn-on within 30 minutes | $98.81 |
| Unregistered water each day order not complied | $65.87 |
| Water meter accuracy test; meter less than or equal to 50 mm – No Chamber – applied if the meter does not over-register | $197.75 |
| Water Turn-off Fee for demolition; (disconnection of old water service not included) | $98.81 |
| Water Turn-off/Turn-on Fee | $98.81 |
| Service | Fee $ |
|---|---|
| Disconnect residential sanitary sewer service connection in the road allowance | $1,629.72 |
| Inspection fee for the reuse of residential City sewer connection up to 150 mm in diameter | $660.15 |
| Install a new residential sanitary sewer service connection in the road allowance | $13,205.35 |
| Install a new residential storm sewer service connection in the road allowance | $13,205.35 |
| Technical Review by Toronto Water staff – Application to Toronto Water for an exemption to permit the construction of a driveway sloped downwards towards a residential building | $1,978.61 |
| Technical Review by Toronto Water staff – Application to Toronto Water for new connection or change or alteration to the existing storm connection, sanitary or water supply connection | $395.46 minimum fee; additional $97.55/hr for each hour after 4 hrs to a maximum of $1,978.61 |
| Technical Review by Toronto Water staff – Application to Toronto Water for the request to encroach within a City permanent or temporary easement (related to City water and sewer infrastructure) | $395.46 minimum fee; additional $97.55/hr for each hour after 4 hrs to a maximum of $1,978.61 |
| Technical Review by Toronto Water staff – Application to Toronto Water for the request to release from title a City easement (related to City water and sewer infrastructure) | $395.46 minimum fee; additional $97.55/hr for each hour after 4 hrs to a maximum of $1,978.61 |