Effective January 1, 2020, Toronto City Council approved a three per cent general water rate increase for all water consumers.

2020 Metric Rates

Rate if paid on or
before due date
Rate if paid
after due date
Block 1 – For all water consumption up to 5,000 m $4.0735/m3 $4.2878/m3
Block 2 – For consumption over 5,000 m3 $2.8514/m3 $3.0014/m3

Block 2 rates apply for businesses participating in the Industrial Water Rate Program.

2020 Gallon Rates

Rate if paid on
or before due date

Rate if paid
after due date
Block 1 – For all water consumption up  to 1,099,850 gal. $0.01851843/gal. $0.01949266/gal.
Block 2 – For consumption over 1,099,850 gal. $0.01296268/gal. $0.01364459/gal.

Block 2 rates apply for businesses participating in the Industrial Water Rate Program.

2019 Water Rates

Description Fee $
Dishonoured Cheque Processing – Processing a cheque returned by a bank or financial institution for reasons, such as insufficient funds $40 per cheque,
per payment
Duplicate Utility Bill Fee – Applied to a utility account when a Utility Bill Designate agreement is in place. A copy of the bill will be mailed to the property owner. $18.79 per additional bill
New Account Setup Fee – For water/utility accounts $70.34 per new account
Outstanding Utility Fees/Charges for Condo/Management Boards – Applied to a condominium utility account for all mailed overdue notifications. A single charge for the first notification sent to the Condo/Management Board. If additional notification is required, fees will be charged on the condo utility account for each notice mailed to every individual condominium unit owner in the building/complex. $31.21 per notification
Ownership Change Fee – Request to change ownership on both tax and utility accounts for the same property when requested at the same time $57.20 combined fee per property
Payment Re-Distribution Fee – Any request to re-distribute payment when an electronic payment has been made to an incorrect account $44.86 per request
Reprint Utility Bill – For a request for the reproduction/reprint of a bill $19.07 per bill
Special/Final Read Fee – To finalize a utility account $17.13
Utility Account Ownership Change Fee – Administrative fee to reflect a change in ownership on an existing utility account $39.97 per ownership change
Utility Clearance Certificate – Notice confirming balance owing on a utility account, generally used for property sale transactions $53.87 per certificate
Water Consumption Statement – Statement detailing activity on a utility account for one specified year $45.70 for one year
Water Consumption Statement – Statement detailing activity on a utility account for each subsequent year $28.56 for each subsequent year
Water Collection Field Visit $28.56 per field visit

Fees are reviewed annually as part of the budget process and are subject to change.

2019 Utility Bill Fees

Description Fee $
Automated Meter Reading Transmitter – Fee for water consumers who lose or damage an automated meter reading transmitter  $102.55
Flat Rate Legacy Fee – Fee for property owners who have not permitted the installation of a new automated meter $1,241.73 per year
Manual Water Meter Reading Fee – Fee for a manual water meter reading for property owners who have not permitted the installation of a new automated meter $93.09 per visit

Fees are reviewed annually as part of the budget process and are subject to change.

2019 Automated Meter Reading Fees

Service Fee $
Annual Seasonal Meter Activation Fee: includes replacement, removal of water meter; one turn-on, one turn-off $233.60
Conduct fire hydrant flow test $303.68
Disconnection Fee for any residential water service less than or equal to 25 mm $1,437.92
Fire hydrant Permit $182.17
Installing 19 mm new residential water service and meter $4,863.57
Installing 25 mm new residential water service and meter $5,635.39
Processing annual water supply backflow prevention device testing reports $56.61
Reuse of residential water service 19 mm to 25 mm $303.44
Single Service call Turn-off/Turn-on within 30 minutes $91.03
Unregistered water each day order not complied $60.68
Water meter accuracy test; meter less than or equal to 50 mm – No Chamber – applied if meter does not over-register $182.17
Water Turn-off Fee for demolition; (disconnection of old water service not included) $91.03
Water Turn-off/Turn-on Fee $91.03

Fees are reviewed annually as part of the budget process and are subject to change.

2019 Water Fees

Service Fee $
Inspection fee for the reuse of residential City sewer connection up to 150 mm in diameter $608.18
Technical Review by Toronto Water staff – Application to Toronto Water for exemption to permit the construction of a driveway sloped downwards towards a residential building $1,822.77
Technical Review by Toronto Water staff – Application to Toronto Water for new connection or change or alteration to the existing storm connection, sanitary or water supply connection $364.32 minimum fee; additional $89.86/hr for each hour after 4 hrs to a maximum of $1,822.77
Technical Review by Toronto Water staff – Application to Toronto Water for request to encroach within a City permanent or temporary easement (related to City water and sewer infrastructure) $364.32 minimum fee; additional $89.86/hr for each hour after 4 hrs to a maximum of $1,822.77
Technical Review by Toronto Water staff – Application to Toronto Water for request to release from title a City easement (related to City water and sewer infrastructure) $364.32 minimum fee; additional $89.86/hr for each hour after 4 hrs to a maximum of $1,822.77
To disconnect residential sanitary sewer service connection in road allowance $1,501.36
To install new residential sanitary sewer service connection in road allowance $12,165.26
To install new residential storm sewer service connection in road allowance $12,165.26

Fees are reviewed annually as part of the budget process and are subject to change.

2019 Wastewater Fees