Effective January 1, 2021, Toronto City Council approved a 1.5 per cent general water rate increase for all water consumers.

2021 Metric Rates

Rate if paid on or
before due date
Rate if paid
after due date
Block 1 – For all water consumption up to 5,000 m $4.1346/m3 $4.3522/m3
Block 2 – For consumption over 5,000 m3 $2.8941/m3 $3.0464/m3

Block 2 rates apply to businesses participating in the Industrial Water Rate Program.

2021 Gallon Rates

Rate if paid on
or before the due date
Rate if paid
after due date
Block 1 – For all water consumption up to 1,099,850 gal. $0.01879620/gal. $0.01978497/gal.
Block 2 – For consumption over 1,099,850 gal. $0.01315679/gal. $0.01384916/gal.

Block 2 rates apply to businesses participating in the Industrial Water Rate Program.

2020 Water Rates

 

Description Fee $
Dishonoured Cheque Processing – Processing a cheque returned by a bank or financial institution for reasons, such as insufficient funds $40 per cheque,
per payment
Duplicate Utility Bill Fee – Applied to a utility account when a Utility Bill Designate agreement is in place. A copy of the bill will be mailed to the property owner. $19.17 per additional bill
New Account Setup Fee – For water/utility accounts $71.75 per new account
Outstanding Utility Fees/Charges for Condo/Management Boards – Applied to a condominium utility account for all mailed overdue notifications. A single charge for the first notification sent to the Condo/Management Board. If additional notification is required, fees will be charged on the condo utility account for each notice mailed to every individual condominium unit owner in the building/complex. $31.83 per notification
Ownership Change Fee – Request to change ownership on both tax and utility accounts for the same property when requested at the same time $58.34 combined fee per property
Payment Re-Distribution Fee – Any request to re-distribute payment when an electronic payment has been made to an incorrect account $45.76 per request
Reprint Utility Bill – For a request for the reproduction/reprint of a bill $19.45 per bill
Special/Final Read Fee – To finalize a utility account $17.47
Utility Account Ownership Change Fee – Administrative fee to reflect a change in ownership on an existing utility account $40.77 per ownership change
Utility Clearance Certificate – Notice confirming balance owing on a utility account, generally used for property sale transactions $54.95 per certificate
Water Collection Field Visit $29.13 per field visit
Water Consumption Statement – Statement detailing activity on a utility account for one specified year $46.61 for one year
Water Consumption Statement – Statement detailing activity on a utility account for each subsequent year $29.13 for each subsequent year

Fees are reviewed annually as part of the budget process and are subject to change.

2020 Utility Bill Fees

 

Description Fee $
Automated Meter Reading Transmitter – Fee for water consumers who lose or damage an automated meter reading transmitter  $104.82
Flat Rate Legacy Fee – Fee for property owners who have not permitted the installation of a new automated meter $1,269.17 per year
Manual Water Meter Reading Fee – Fee for a manual water meter reading for property owners who have not permitted the installation of a new automated meter $95.15 per visit

Fees are reviewed annually as part of the budget process and are subject to change.

2020 Automated Meter Reading Fees

 

Service Fee $
Annual Seasonal Meter Activation Fee: includes replacement, removal of the water meter; one turn-on, one turn-off $238.76
Conduct fire hydrant flow test $310.39
Disconnection Fee for any residential water service less than or equal to 25 mm $1,469.70
Fire hydrant permit $186.20
Installing 19 mm new residential water service and meter $4,971.05
Installing 25 mm new residential water service and meter $5,759.93
Processing annual water supply backflow prevention device testing reports $57.86
Reuse of residential water service 19 mm to 25 mm $310.15
Single Service call Turn-off/Turn-on within 30 minutes $93.04
Unregistered water each day order not complied $62.02
Water meter accuracy test; meter less than or equal to 50 mm – No Chamber – applied if the meter does not over-register $186.20
Water Turn-off Fee for demolition; (disconnection of old water service not included) $93.04
Water Turn-off/Turn-on Fee $93.04

Fees are reviewed annually as part of the budget process and are subject to change.

2020 Water Fees

 

Service Fee $
Disconnect residential sanitary sewer service connection in the road allowance $1,534.54
Inspection fee for the reuse of residential City sewer connection up to 150 mm in diameter $621.60
Install a new residential sanitary sewer service connection in the road allowance $12,434.11
Install a new residential storm sewer service connection in the road allowance $12,434.11
Technical Review by Toronto Water staff – Application to Toronto Water for an exemption to permit the construction of a driveway sloped downwards towards a residential building $1,863.05
Technical Review by Toronto Water staff – Application to Toronto Water for new connection or change or alteration to the existing storm connection, sanitary or water supply connection $372.37 minimum fee; additional $91.85/hr for each hour after 4 hrs to a maximum of $1,863.05
Technical Review by Toronto Water staff – Application to Toronto Water for the request to encroach within a City permanent or temporary easement (related to City water and sewer infrastructure) $372.37 minimum fee; additional $91.85/hr for each hour after 4 hrs to a maximum of $1,863.05
Technical Review by Toronto Water staff – Application to Toronto Water for the request to release from title a City easement (related to City water and sewer infrastructure) $372.37 minimum fee; additional $91.85/hr for each hour after 4 hrs to a maximum of $1,863.05

Fees are reviewed annually as part of the budget process and are subject to change.

2020 Wastewater Fees

Refer to property tax rates and fees for more information.