The Administrative Penalty Screening Office at Metro Hall has reopened. Requests to dispute parking violations, red light camera and automated speed enforcement violations can be submitted online.

If you choose to dispute a penalty or violation, the first step is a screening review. Information about how to dispute or request a screening review can be made by first choosing your violation type.

Screening review decisions for parking, red light camera or automated speed enforcement penalties are sent via e-mail unless there is a request for accommodation.

Requests for Screening Review Accommodation

Requests for accommodations can be made by looking up your violation online. Requests for in-person screening reviews may be granted if there is a need for an accommodation. All requests for accommodations will be reviewed by a screening officer. An accommodated screening review could be conducted orally, in person or electronically or in writing other than electronically. To request an accommodation, select your violation type, and then lookup your violation to get started. You can also contact apsaccess@toronto.ca.

Please note that screening decisions are not provided immediately after an in-person meeting. A screening decision letter will be emailed (or letter mailed in case an email address is not provided) to you after your appointment.

Title Description
Metro Hall, 55 John St., 3rd Floor

Monday to Friday (excluding holidays)

8:30 a.m. to 4 p.m.

North York Civic Centre, 5100 Yonge St., Main Level

Monday to Friday (excluding holidays)

8:30 a.m. to 4 p.m.