Scheduling requests are for active recreation workers only. Employees who have not been in receipt of wages for the past 12 months, or are not on an approved leave of absence, must apply as a new applicant. If you are not an active recreation worker and are interested in applying for jobs in recreation learn how to apply.
Once registered for Self Service/Employee Remote Access (SS/ERA), you can submit your requests using Kronos Workforce Central (Kronos WFC). The system enables you to also view the status of your requests, receive shift offers and choose your method of contact.
When logging into SS/ERA, a second-factor verification code is required when signing in through an external (non City of Toronto networked) computer/device. This serves as a security measure to protect your information within the City network. If phone numbers are input for both voice and text messages priority will be given to text messages.
Recreation Workers will have four scheduling submission periods per year. This better reflects seniority levels when scheduling decisions are being made and gives Recreation Workers more flexibility when submitting schedules.
Late submissions can be made until the last day of each season.
The deadline for on-time submissions was Wednesday, January 7.
The deadline for on-time submissions was Thursday, February 19.
Check back later. Dates will be added here when available.
All active Recreation Workers will receive the following a letter containing your unique 12 character, alphanumeric, one-time registration code by mail.
All employees must use the unique one-time registration code to access the SS/ERA if they are registering from a non-City of Toronto networked computer.
Once registered, SS/ERA will enable you to immediately access Kronos WFC to view your current schedule and timecard reports.
Before you are ready, ensure you have the following items available:
If you do not have your unique registration code, you will need to email recworkerscheduling@toronto.ca for assistance. Please include your full name, employee number, phone number and home mailing address.
Access to both of the following required technologies to log in from a non-City of Toronto networked location:
It is recommended to complete the registration process using a computer (Google Chrome browser) or tablet (IOS 10 or higher or Android 4.4.2.8 or higher). You may experience issues using a mobile phone.
If you don’t have the required technology, email recworkerscheduling@toronto.ca or contact your Scheduler for assistance.
To register from outside the City of Toronto network (e.g. home, library, youth lounges, school), follow the steps in How to Request for Work on Kronos for Recreation Workers.
To register from inside the City of Toronto network (e.g. City Staff Computer), follow the steps in How to Request for Work on Kronos for Recreation Workers.
In Kronos, the Recreation Worker Request For Work widget for Recreation Workers enables you to submit and view the status of your requests, update your availability, receive shift offers and choose if you want to be contacted by email, phone or text.
Review the following information:
Request Work from a City networked computer or device
To request work on the new system after you have registered for Employee Remote Access, start at page 15 and follow the step-by-step instructions.
While on ARC, you will only be able to access Kronos from a City of Toronto networked computer.
For Recreation Workers on ARC, who have a role in Kronos (Scheduler, Timekeeper) and when working in their base as a Recreation Worker:
To access the Recreation Worker view:
When your ARC ends, access Kronos using the How to Request Work instructions.
Download the instructions as a PDF: Recreation Worker on ARC - Accessing the Request for Work (RFW) Work Requests Widget.
If you need help completing Request For Work Forms, please contact:
To ensure the best experience in the tool we recommend you clear your browser cache each time you log in.
In order to change the phone number recorded within the Employee Remote Access system, you will need to either log in through an internally-networked computer (at a Community Centre), or by emailing recworkerscheduling@toronto.ca
If you forget your password after registration:
If you forget any of your three recovery questions, contact the Technology Services Help Desk at 416-338-2255 between Monday and Friday, 6 a.m. to 7 p.m.
If you do not remember your passphrase when contacting Technology Services, contact recworkerscheduling@toronto.ca. Please include your first and last name, employee number, home mailing address including postal code and phone number.
To keep up to date on important changes and known issues please see Request For Work updates and known issues.