Schedulers are contacting staff directly with shift assignments. Please ensure your email address is up to date on the MyInfo tab in Kronos WFC so schedulers can contact you.

Scheduling forms are for active recreation workers only. If you are not an active recreation worker and are interested in applying for jobs in recreation please see how to apply.

Once registered for Self Service/Employee Remote Access (SS/ERA), you can submit your Request for Work form(s) using Kronos Workforce Central (Kronos WFC). The system enables you to also view the status of your requests, update your availability, receive shift offers and choose if you want to be contacted by email, phone or text.

To keep up to date on important changes and known issues please see Request For Work updates and known issues.

All active Recreation Workers will receive the following by mail:

  • Letter containing your unique 12 character, alphanumeric one-time registration code
  • Information Page describing the change and how to get assistance if required
  • Workflows outlining processes on how to register and use SS/ERA on an ongoing basis

All employees must use the unique one-time registration code to access the SS/ERA if they are registering from a non-City of Toronto networked computer.

Go to SS/ERA Registration Tab for Instructions and to complete the Registration Process

Once registered, SS/ERA will enable you to immediately access Kronos WFC to view your current schedule and timecard reports.

Getting Started

Before you are ready, ensure you have the following items available:

  • Mail out Package with one-time registration code
  • Social Insurance Number (SIN)
  • Birthdate
  • Postal code from the mail-out

Technology Requirements

Access to both of the following required technologies to log in from a non-City of Toronto networked location:

  • A phone (either landline or cell phone) and
  • A device with internet access (tablet or computer)

Browser

It is recommended to complete the registration process using a computer (Google Chrome browser) or tablet (IOS 10 or higher or Android 4.4.2.8 or higher). You may experience issues using a mobile phone.

If you don’t have the required technology, email recworkerscheduling@toronto.ca or contact your Scheduler for assistance.

Registering from outside the City of Toronto network

To register from outside the City of Toronto network (e.g. home, library, youth lounges, school) use the Registration Checklist and follow the step-by-step instructions on how to register for Employee Remote Access from a Non-City Computer or review the documentation.

Register Now

Registering from inside the City of Toronto network

To register from inside the City of Toronto network (e.g. City Staff Computer) use the Registration Checklist ad follow the step-by-step instructions on how to register for Employee Remote Access from a City Computer or review the documentation.

Register Now

Troubleshooting

To ensure the best experience in the tool we recommend you clear your browser cache each time you log in.

Find answers to your questions about registration.

If you forget your password after registration, follow the instructions to reset the password.

Drop-In Locations

Drop-In sessions will provide support to Recreation Workers needing assistance with SS/ERA registration and to submit forms in the Scheduling System. Check regularly for an updated list of locations and times. Bring identification when attending a drop-in session. Recreation workers not requiring coaching can visit more than a dozen drop-in locations throughout the city.

Sessions are available at Metro Hall 7th floor, Monday to Friday, 10 a.m. to 2 p.m. March to May by appointment only. Contact the Scheduling Team at 416-395-7926 to book an appointment.

Drop-in Locations without Coaching

*Access to City Network

Location Computers Wifi
Toronto East York
Matty Eckler Community Centre – 2nd floor Yes No
Regent Park Community Centre – Main floor Yes Yes
North York
Dennis R Trimbell Community Centre – 2nd floor Yes No
Parkway Forest Community Centre (enhanced space) – Main floor Yes No
Lawrence Heights Community Centre – Main floor Yes No
West Toronto York
Amesbury Community Centre – 1st floor Yes No
Falstaff Community Centre – 1st floor Yes No
Masaryk-Cowan Community Recreation Centre (enhanced space) – Main floor Yes Yes
York Community Centre – 1st and 2nd floor No Yes
Joseph J. Piccininni Community Recreation Centre – 2nd floor Yes No
Scarborough
Scarborough Village – Main floor Yes Yes
L’Amoreaux Community Recreation Centre – Main Floor No Yes
Etobicoke York
Elmbank Community Centre – contact to book Yes Yes
Northwood Community Centre* – lower level Yes No
Thistletown Community Centre – Main level No Yes
North Kipling Community Centre (enhanced space) – Main level No Yes
Memorial Pool and Health Club* – Main Level Yes No

In Kronos, the Request For Work widget for Recreation Workers enables you to submit and view the status of your requests, update your availability, receive shift offers and choose if you want to be contacted by email, phone or text.

Before you Submit a Request

Before you review the step-by-step instructions, familiarize yourself with the following information on Request Types, Program Areas, Job/Sub-job listings and Request Status Descriptions.

How to Request Work

To request work on the new system after you have registered for Employee Remote Access follow the Step-by step instructions online presentation or pdf document.

From a City networked computer or device

From a non-City networked computer or device

Help with Online Forms

If you need help completing Request For Work Forms, please contact:

  • Your Supervisor or Scheduler (Community Recreation Programmer, Youth Recreation Programmer, Client Service Lead)
  • The Scheduling Team: recworkerscheduling@toronto.ca or 416-395-7926
  • Local 79 Office at 416-977-1629 extension 353