Scheduling forms are for active recreation workers only. If you are not an active recreation worker and are interested in applying for jobs in recreation please see how to apply.

Once registered for SS/ERA, you can submit your Request for Work form(s) for the Fall 2019/Winter 2020 season using Kronos WFC. The new system enables you to also view the status of your requests, update your availability, receive shift offers and choose if you want to be contacted by email, phone or text.

To keep up to date on important changes and known issues please see Request For Work updates and known issues.

All active Recreation Workers will receive the following by mail:

  • Letter containing your unique 12 character, alphanumeric one-time registration code
  • Information Page describing the change and how to get assistance if required
  • Workflows outlining processes on how to register and use SS/ERA on an ongoing basis

All employees must use the unique one-time registration code access the Self Service (SS) – Employee Remote Access (ERA) if they are registering from a non-City of Toronto networked computer.

Go to SS/ERA Registration Tab for Instructions and to complete the Registration Process

Once registered, Self Service (SS) – Employee Remote Access (ERA) will enable you to immediately access Kronos WFC to view your current schedule and timecard reports.

Getting Started

Before you are ready, ensure you have the following items available:

  • Mail out Package with one-time registration code
  • Social Insurance Number (SIN)
  • Birthdate
  • Postal code from the mail out

Technology Requirements

Access to both of the following required technologies to log in from a non-City of Toronto networked location:

  • A phone (either landline or cell phone) and
  • A device with internet access (tablet or computer)

Browser

It is recommended, to complete the registration process, you use a computer (Google Chrome browser) or tablet (IOS 10 or higher or Android 4.4.2.8 or higher). You may experience issues using a mobile phone.

What if I do not have required technology?

We want to hear from those of you that do not have access to the required technologies mentioned above.

Please let us know how we can help by completing this questionnaire or by contacting your scheduler.

Registering from outside the City of Toronto network

To register from outside the City of Toronto network (e.g. home, library, youth lounges, school) use the Registration Checklist and follow the step-by-step instructions on how to register for Employee Remote Access from a Non-City Computer or review the documentation.

Register Now

Registering from inside the City of Toronto network

To register from inside the City of Toronto network (e.g. City Staff Computer) use the Registration Checklist ad follow the step-by-step instructions on how to register for Employee Remote Access from a City Computer or review the documentation.

Register Now

Troubleshooting

To ensure the best visual experience in the tool we recommend you clear your browser cache each time you login.

Find answers to your questions about registration.

If you forget your password after registration, follow the instructions to reset the password.

Drop-In Locations

Drop-In sessions will provide support to Recreation Workers needing assistance with SS/ERA registration and to summit forms in the new Scheduling System for Fall 2019/Winter 2020 season. Check regularly for an updated list of locations and times. Bring identification when attending a drop-in session. Recreation workers not requiring coaching can visit more than a dozen drop-in locations throughout the city.

Sessions are available at Metro Hall 7th floor, Monday to Friday, 10 a.m. to 2 p.m. March to May by appointment only. Contact the Scheduling Team at 416-395-7926 to book an appointment.

Drop-in Locations with Coaching

Date Time Location
May 22, 2019 11 a.m. – 7 p.m. Etobicoke Civic Centre – lower level
May 25, 2019 10 a.m. – 2 p.m. Etobicoke Civic Centre – lower level
May 25, 2019 10 a.m. – 2 p.m. Scarborough Civic Centre – 5th floor
May 30, 2019 11 a.m. – 7 p.m. Scarborough Civic Centre – 5th floor
June 4, 2019 11 a.m. – 7 p.m. Scarborough Civic Centre – 5th floor
June 12, 2019 11 a.m. – 7 p.m. Etobicoke Civic Centre – lower level
June 12, 2019 11 a.m. – 7 p.m. Scarborough Civic Centre – 5th floor
June 13, 2019 11 a.m. – 7 p.m. Etobicoke Civic Centre – lower level
June 14, 2019 11 a.m. – 3 p.m. Metro Hall 55 John St. 3rd floor – Room 315
June 14, 2019 11 a.m. – 3 p.m. North York Civic Centre – 3rd floor
June 15, 2019 10 a.m. – 2 p.m. Scarborough Civic Centre – 5th floor
June 17, 2019 11 a.m. – 7 p.m. Metro Hall 55 John St. 3rd floor – Room 312
June 17, 2019 11 a.m. – 7 p.m. North York Civic Centre – 3rd floor

Drop-in Locations without Coaching

*Access to City Network

Location Computers Wifi
Toronto East York
Matty Eckler CC – 2nd floor Yes No
Regent Park CC – Main floor Yes Yes
North York
Dennis R Trimbell CC – 2nd floor Yes No
Parkway Forest CC (enhanced space) – Main floor Yes No
Lawrence Heights CC – Main floor Yes No
West Toronto York
Amesbury CC – 1st floor Yes No
Falstaff CC – 1st floor Yes No
Masaryk-Cowan CRC (enhanced space) – Main floor Yes Yes
York CC – 1st and 2nd floor No Yes
Joseph J. Piccininni CRC – 2nd floor Yes No
Scarborough
Scarborough Village – Main floor Yes Yes
L’Amoreaux CRC – Main Floor No Yes
Etobicoke York
Elmbank CC – contact to book Yes Yes
Northwood CC* – lower level Yes No
Thistletown CC – Main level No Yes
North Kipling CC (enhanced space) – Main level No Yes
Memorial Pool and Health Club* – Main Level Yes No

Scheduling forms are for active recreation workers only. If you are not an active recreation worker and are interested in applying for jobs in Recreation please see how to apply.

Application icon for recreation staff scheduling app
Returning recreation staff scheduling application

How to Submit Your Scheduling Form

All active part-time recreation workers must complete and submit their scheduling forms online. A confirmation receipt will be provided immediately. Paper form submissions are no longer accepted.

If you are unsure of what is your Classification (Job Title), please contact your Community Recreation Programmer or Supervisor to confirm.

What You Need to Submit Your Scheduling Form Online

  • a computer
  • your last name (as it appears on pay slips)
  • your City of Toronto employee number

Section & Shift Request

You must complete/indicate the section to the shift request you are submitting.

  • Part A – Returning Employees – Same Location, Same Classification (Job Title), Same Shift
  • Part B – Same Location, Same Classification, Additional Shifts
  • Part C – Same Location, Different Classification
  • Part D – Different Location, Any Classification
  • Relief Work

Help with Online Forms

If you require assistance in completing your forms online, contact your Community Recreation Programmer.

The new Request For Work widget for Recreation Workers in Kronos is now live.

The new system enables you to submit and view the status of your requests, update your availability, receive shift offers and choose if you want to be contacted by email, phone or text.

Before you Submit a Request

Before you review the step-by-step instructions, familiarize yourself with the following information on Request Types, Program Areas, Job/Sub-job listings and Request Status Descriptions.

How to Request Work

To request work on the new system after you have registered for Employee Remote Access follow the Step-by step instructions online presentation or pdf document.

From a City networked computer or device

From a non-City networked computer or device

Help with Online Forms

If you need help completing Request For Work Forms, please contact:

  • Your Supervisor or Scheduler (Community Recreation Programmer, Youth Recreation Programmer, Client Service Lead)
  • The PFR Scheduling Team: recworkerscheduling@toronto.ca | 416-395-7926
  • Local 79 Office | Tel: (416) 977-1629 ext. 353

Drop-In Sessions

Drop-In sessions will provide support to Recreation Workers needing assistance with SS/ERA registration and to submit forms in the new Scheduling System for Fall 2019/Winter 2020 season. Please refer to the SS/ERA Registration tab for times and locations.