What is Ontario
Works?
About the Ontario Works Program
Ontario Works is a province-wide social assistance program. “Welfare” is an older term for social assistance. Employment and Social Services delivers the Ontario Works program in Toronto according to the rules in the Ontario Works Act.
The program includes Employment Services and Financial Assistance.
Employment Services provide options for people to engage in a variety of activities that lead to jobs or help them become more job-ready.
Employment and Social Services has offices in communities across Toronto. Each office has an Employment Centre to help with employment related opportunities.
Financial Assistance includes money for food, shelter, clothing and other household costs for people who meet the financial and program criteria. The Province sets the financial assistance amounts. Find out about applying for Ontario Works.
Financial Assistance may include:
- money for food, shelter, clothing and other household costs
- a monthly drug benefit card to help pay for medication, and
- other help with health costs such as dental services, eyeglasses and help with transportation for medical reasons.
See more information about benefits and supports.You can also read a service overview of Employment and Social Services.

Employment and Social Services' index of procedures
Provincial legislation governs how Employment and Social Services provides Ontario Works benefits in the community. This legislation includes the Ontario Works Act and Regulations. Read about Employment and Social Services' benefits and guidelines in the Procedures Index.
For more information, visit:

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