Assessing Workplace Psychosocial Risk Factors

Ottawa Public Health posts whiteboard animation videos on the 13 factors that contribute to psychological health and safety in the workplace. A facilitator’s guide is also available.

Facilitating Resilience in the Workplace

Homewood Human Solutions’ newsletter highlights the need for a resilient workforce. Learn more about your role in fostering this essential trait within your team.

Recognizing Potential Mental Health Concerns

Manulife Financial offers a short video on Detecting Mental Health Issues in the Workplace to assist supervisors. A summary sheet is also available to review the clues to help detect mental health issues in the workplace.

Supporting the Employee

Workplace Strategies for Mental Health offers short videos on managing issues related to mental health in the workplace. The program uses a story-based approach and is broken down by module to cover common situations in the work life.

Manulife Financial offers a short video on Having the Talk with an employee who may be suffering from a mental health concern. A summary sheet is also available to review the key points when having this discussion.


Employee Assistance Program (EAP)

The City of Toronto’s EAP, provided by TELUS Health, offers confidential short-term counselling, information and referral services to members of the Toronto Public Service and eligible family members. Call 1-833-382-5610 or 437-880-7228 (for City landline).

Employee Health and Wellness
Employee Health and Rehabilitation provides multi-disciplinary expertise to the employee and the workplace when health-related issues impact on an employee’s ability to do his/her job. Call 416-392-7330.

Mental health in the workplace |

Learn more about how Ontario regulates psychological injuries in the workplace and laws that protect workers with work-related psychological injuries and from discriminatory treatment based on mental health disabilities and addictions.

ELI Learning Management System

The City of Toronto offers two courses for managers and supervisors:

Managing employees with health issues

Course Description: This course provides managers and supervisors with the information, tools and resources they need in order to manage employees who have a health problem (injury or illness) and who may require accommodation in the workplace.

Register for these courses by logging on to the ELI Learning Management System.