Concept 2 Keys (C2K) is transforming how planning and development applications are reviewed at the City of Toronto by reimagining organizational structures, processes and technology.

The presentation, meeting summary and video from the City’s Mandatory Pre-Application Consultation Open House, held virtually on September 14, are available.

About C2K

Learn about the program transforming the City’s development review process.

Changes to the Review Process

Find out how the City is improving the development application review process.

Issues Resolution

Discover what’s being done to improve the resolution of application issues and how to report an issue.

Phased Implementation

Read about Phase 1 eligibility requirements and how to apply and Phase 2 of C2K.

Help us improve the City’s development review process!

If you have a comment about Concept 2 Keys or a suggestion for improving development review at the City, we would love to hear from you. You can submit your feedback here anonymously.

Please do not submit application-related issues through the feedback page. Visit the Issues Resolution page to submit application issues.