Date issued Effective date
December 16, 2016 December 16, 2016

Applicability to Social Housing programs

The City Guideline is applicable to the programs for which there is an “X” in the table below.

Applicability Program


Housing Services Act, Part VII Housing Projects, Market and Rent-Geared-to-Income, Section 78 Housing Providers (formerly 110)


Housing Services Act, Part VII Housing Projects, 100% Rent-Geared-to-Income, Section 78 Housing Providers (formerly 110)
Federal Non-Profit Housing, Section 26/27
Federal Non-Profit Housing, Section 95


Rent Supplement Programs for Sections 26, 27, 95 and New Affordable Housing Providers


Toronto Community Housing Corporation

If your program is not checked in the Applicability column, this City Guideline does notapply.

About City Guidelines

Under the authority of the Housing Services Act, the City of Toronto, Shelter, Support and Housing Administration (SSHA) Division City Guidelines and Rent-Geared-to-Income (RGI) Manual are the authority for housing administration and RGI administration for social housing providers in the City of Toronto.

City Guidelines are the City of Toronto’s mandatory policies and procedures that social housing providers must follow. City Guidelines are most often issued when a Local Rule is established by the City of Toronto, the Rent-Geared-to-Income (RGI) manual is updated, or other relevant legislative changes or operational requirements occur. City Guidelines which impact RGI have been incorporated into the RGI Manual.

Please see for more information.


City Guideline 2014-1 established the online RGI Administration Manual as the authority for RGI administration in the City of Toronto. The Social Housing Unit is re-issuing Chapter 6.

Chapter 6

The Province of Ontario updated the Ontario Disability Support Program (ODSP) Basic Needs Allowances table as of September 1, 2016, a table used in the RGI Administrative Manual, which has been subsequently updated.

Actions required

Social housing provider RGI administrators (SHPs) must take the following actions:

  1. RGI Administrators must comply with the online RGI Administration Manual when administering the RGI Program.


If you have any questions, please contact your Social Housing Consultant or the Social Housing Unit:

Social Housing Unit

Shelter, Support & Housing Administration

City of Toronto

365 Bloor Street East, 15th floor

Toronto, ON M4W 3L4

Telephone: 416-392-4126