City Guidelines are the City of Toronto’s mandatory policies and procedures that housing providers must follow. They are issued under any of the following circumstances:

  • a local rule is established or changed by the City of Toronto
  • there are regulation or policy changes that affect housing providers
  • a clarification is needed about a section of the Housing Services Act legislation and other items as necessary

City Guidelines that relate to RGI administration are generally removed from this webpage after content has been incorporated into the online RGI Administration Manual.

City Guidelines are organized according to type of housing provider and applicability.

This is the current listing of City Guidelines applicable to Part VII buildings with market and RGI units.

2024-5 Factors to be used in 2025 Fiscal Year to Calculate Subsidies – Market & RGI
2024-3 RGI Administration Manual Re-Issue-August 2024
2024-2 Minimum Rent July 2024
2023-10 Changes to the Local Priority Rules for RGI Housing
2023-9 Eligible Capital Expenditures (replaces 2018-5)
2023-9a List of Allowable Capital Reserves Expenses
2023-7 Communication with RGI households about new asset limit for RGI eligibility
2023-7a Important Changes to RGI Eligibility Requirements
2023-4 Factors to be used in 2024 Fiscal Year to Calculate Subsidies – Market & RGI
2023-2 Quarterly Social Housing Report
2023-2a Quarterly Social Housing Report Template 
2023-1 Minimum Rent July 2023
2022-1 Minimum Rent July 2022
2021-5 Minimum Rent July 2021
2019-6 RGI Target Increase
2018-5 Eligible Capital Reserve Expenditures
2017-7 Social Housing Arrears and Eligibility to apply for RGI
2015-6 Operating Standards – Conflict of Interest
2015-5 Operating Standards – Minimum Number of Board Meetings
2015-4 Operating Standards – Remuneration of Directors
2014-1 Online RGI Administration Manual – Requirement to Comply
2013-4 Capital Reserve Funds for Energy Saving Initiatives – City of Toronto
2013-3 Surplus Sharing
2012-1 Implementation of the Housing Services Act, 2011 (Jan. 1, 2012)
Direction on the implementation of the Housing Services Act, 2011
Note: Parts of SHRA Regulations 298 and 339 are now City of Toronto local rules, until new City Guidelines replace them
2005-1 Supplementary Auditors’ Reports (June 30, 2005)
The City of Toronto no longer requires housing providers to submit the Auditor’s Derivative Report or the Auditor’s Report along with their Annual Information Returns
2002-2 Annualized Claim Process for Housing Providers Receiving Rent Supplement Funding (Nov. 5, 2002)
Effective Jan. 1, 2003, providers receiving rent supplement funding must submit claims annually
Download Rent Supplement Request Form
If you require an alternative format of this document, contact Housing Stability Services at HSS@toronto.ca or call 416-392-4126.
2002-0 City Guidelines Introduction (Sept. 10, 2002)
Definition of a City Guideline and how it is to be used

 

Last updated:  October 11, 2024

This is the current listing of City Guidelines applicable to part VII buildings with 100% RGI units.

2024-6 Factors to be used in 2025 Fiscal Year to Calculate Subsidies – 100% RGI
2024-4 RGI Local Priority Rule Households Exiting Supportive Housing (HESH)

(replaces 2023-11)

2024-3 RGI Administration Manual Re-Issue-August 2024
2024-2 Minimum Rent July 2024
2023-10 Changes to the Local Priority Rules for RGI Housing
2023-9 Eligible Capital Expenditures (replaces 2018-5)
2023-9a List of Allowable Capital Reserves Expenses
2023-7 Communication with RGI households about new asset limit for RGI eligibility
2023-7a Important Changes to RGI Eligibility Requirements
2023-5 Factors to be used in 2024 Fiscal Year to Calculate Subsidies – 100% RGI
2023-2 Quarterly Social Housing Report
2023-2a Quarterly Social Housing Report Template
2023-1 Minimum Rent July 2023
2022-1 Minimum Rent July 2022
2021-5 Minimum Rent July 2021
2018-5 Eligible Capital Reserve Expenditures
2017-7 Social Housing Arrears and Eligibility to Apply for RGI
2015-6 Operating Standards – Conflict of Interest
2015-5 Operating Standards – Minimum Number of Board Meetings
2015-4 Operating Standards – Remuneration of Directors
2005-1 Supplementary Auditors’ Reports (June 30, 2005)
The City of Toronto no longer requires housing providers to submit the Auditor’s Derivative Report or the Auditor’s Report along with their Annual Information Returns
2002-2 Annualized Claim Process for Housing Providers Receiving Rent Supplement Funding (Nov. 5, 2002)
Effective January 1, 2003, providers receiving rent supplement funding must submit claims annually
Download Rent Supplement Request Form
If you require an alternative format of this document, contact Housing Stability Services at HSS@toronto.ca or call 416-392-4126.
2002-0 City Guidelines Introduction (Sept. 10, 2002)
Definition of a City Guideline and how it is to be used

 

Last Updated: October 11, 2024

These are the current City Guidelines for the Toronto Community Housing Corporation and the Toronto Seniors Housing Corporation.

2024-3 RGI Administration Manual Re-Issue-August 2024
2024-2 Minimum Rent July 2024
2023-10 Changes to the Local Priority Rules for RGI Housing
2023-7 Communication with RGI households about new asset limit for RGI eligibility
2023-7a Important Changes to RGI Eligibility Requirements
2023-1 Minimum Rent July 2023
2022-1 Minimum Rent July 2022
2021-5 Minimum Rent July 2021
2019-1 Crisis Priority
2017-7 Social Housing Arrears and Eligibility to apply for RGI
2014-1 Online RGI Administration Manual – Requirement to Comply
2012-2 Implementation of the Housing Services Act
Direction on the implementation of the Housing Services Act, 2011 for housing providers with rent supplement agreements
Note: Parts of SHRA Regulation 298 are now City of Toronto local rules, until new City Guidelines replace them
2002-0 City Guidelines Introduction (Sept. 10, 2002)
Definition of a City Guideline and how it is to be used

 

Last Updated: August 20, 2024

This is the current listing of City Guidelines applicable to Rent Supplement Programs under agreement with the City of Toronto.

2024-7 2025 Rent Increase Guideline for Rent Supplement Agreements
2024-4 RGI Local Priority Rule Households Exiting Supportive Housing (HESH)

(Replaces 2023-11)

2024-3 RGI Administration Manual Re-Issue-August 2024
2024-2  Minimum Rent July 2024
2023-10 Changes to the Local Priority Rules for RGI Housing
2023-7 Communication with RGI households about new asset limit for RGI eligibility
2023-7a Important Changes to RGI Eligibility Requirements
2023-6 2024 Rent Increase Guideline for Rent Supplement Agreements
2023-1 Minimum Rent July 2023
2022-5 2023 Rent Increase Guideline for Rent Supplement  Agreements
2022-1 Minimum Rent July 2022
2021-5 Minimum Rent July 2021
2017-7 Social Housing Arrears and Eligibility to apply for RGI
2014-1 Online RGI Administration Manual – Requirement to Comply
2012-3 Implementation of the Housing Services Act for Housing Providers with Rent Supplement Agreements (Jan. 1, 2012)
Direction on the implementation of the Housing Services Act, 2011 for housing providers with rent supplement agreements
Note: Parts of SHRA Regulation 298 are now City of Toronto local rules, until new City Guidelines replace them
2002-2 Annualized Claim Process for Housing Providers Receiving Rent Supplement Funding (Nov. 5, 2002)
Effective Jan. 1, 2003, providers receiving rent supplement funding must submit claims annually
Download Rent Supplement Request Form
If you require an alternative format of this document, contact Housing Stability Services at HSS@toronto.ca or call 416-392-4126.
2002-0 City Guidelines Introduction (Sept. 10, 2002)
Definition of a City Guideline and how it is to be used

 

Last Updated: September 25, 2024