Internal Transfer Policy
Developed by the City of Toronto
Housing Connections maintains the centralized list of households waiting for Rent-Geared-to-Income (RGI) housing. Housing providers may not maintain their own RGI waiting lists. Market rent households needing RGI subsidy must apply to Housing Connections.
You must establish a policy that includes provisions for a waiting list for internal transfers—for tenants/members who wish to, or are required to,move to another unit in the housing project.
Be aware of the rules regarding special priority households. The HSA gives priority on the internal transfer list to special priority households, and overhoused households.
You must place special priority households at the top of the internal transfer list. You may set other priorities on your internal list, for example, underhoused households or households with medical conditions. Your policy may exclude requests for internal transfers. For example, a request to move to a south facing unit could be refused.
Provide tenants /members with your policy for internal transfers.