Worried about paying the bills during COVID-19?
You can also call 211 for financial, community and/or mental health supports.
Here are some supports which can help:
Service Canada has a dedicated phone line for inquiries regarding COVID-19 related Employment Insurance (EI) claims: 1-833-381-2725.
Important information for workers who have lost their jobs or are unable to work:
The Government of Canada has made changes to the Employment Insurance (EI) Program and has introduced support for individuals and families.
On April 29, 2021, the Ontario COVID-19 Worker Income Protection Benefit came into effect and the Employment Standards Act, 2000 was amended. Employers are now required to provide eligible employees with up to three days of paid infectious disease emergency leave because of certain reasons related to COVID-19.
Banks may offer flexible solutions to personal and small business banking customers to help them manage the challenges of COVID-19. Contact your bank or visit your bank’s website for further information about any available supports.
All Toronto Employment & Social Services offices are providing benefits and services by phone and online. Effective January 10, 2022, in-person services are available at only three locations, and these services are limited to people who do not have access to a phone or the internet.
Please visit the Toronto Employment & Social Services Locations page for full details. If you do not have enough money for food and housing and are in financial need, you can apply for Ontario Works assistance online or by calling 416-338-8888.
Other services provided include:
You can apply for emergency assistance if you need help paying for food and housing and are not already receiving Ontario Works or Ontario Disability Support Program (ODSP).
The Toronto Rent Bank provides interest-free loans to Toronto residents who are behind in their rent or need to move to more suitable housing.